Scout Plumbing

S P.

George with Scout Plumbing was excellent. Located my issue and had me fixed up in no time. Thank you! I highly recommend Scout Plumbing!

Lewis D.

I can always count on Scout. They are on time and courteous. But most of all they know how to do their job! Rey was my most recent technician but they've always been the same.

Scout Plumbing has high standards. I'm very pleased.

Chris T.

I just had my first experience with Scout Plumbing and it was a great one. The appointment was made for this morning and the gentleman just left 25 minutes ago and I was so impressed that I have to share my experience right away. His name was Seth and he was with sent to me from One Guard.I met him at the front door and he was one of the most pleasant people that I have ever met. He had a huge smile and was ready to go. He walked in the house with an excitement for work and that was infectious. Unfortunately, along with him came a 6-inch lizard from the outside.I say six inches (but to me he looked more like 12 in). For now we will call this unfriendly lizard "Godzilla". For the next four and a half minutes Seth attempted to help me catch this monster in the event that he would be left behind.I told Seth, "I hope you fix my shower, because if you leave here today and Godzilla is still in the house and crawls across to my lap when I'm watching TV ...I will crap myself and I will NEED the shower". He laughed, although I was serious. We were unsuccessful in our attempts, yet Seth went ahead to fix the issues in my house. He was very professional in letting me know what the issue was and very timely in the repair. I couldn't be happier. From the get-go this was a man of character. He called me in advance to let me know when he would arrive and he arrived right on the DOT. He came in and did the work and did it with expertise. He even made note of other areas that needed focus and took care of them as well. There is no doubt that I would use Scott plumbing again and there is no doubt that I would ask for Seth personally. Interesting enough, while he was working, I found the lizard slightly trapped under my dishwasher with his tail sticking out. So in my right mind I knew I had to do something. I grabbed a piece of packaging tape and I taped that monsters tail to the floor. After I finish screaming like a schoolgirl (Don't judge me) Seth came out picked up this lizard and took him outside, but not before getting bit by the lizard in the process. Needless to say this morning was an experience and quite entertaining. with all this being said, if you are reading this please use Scout Plumbing. They are outstanding and no matter what you should always ask for Seth. They will be awesome for all of your plumbing and extermination needs!!! In fact I think they should change the name to Seth plumbing.

Chi H.

If I could give zero star I would!!
This is my 3rd time dealing with Scout Plumbing.
The job was assigned to them through insurance company which I have no choice. They left with the tap dripping which is not acceptable. After complaining to insurance company we were lucky to have Duarant plumber to come and fix the mess that Scout left behind.
No no no to scout Plumbing

Jeanette P.

The guys arrived on time and very courteous and knowledgeable about what they're doing. Thank you and will definitely use them again!

Adrian A.

Scout plumbing came out the same day I requested service, they fixed my garbage disposal fast , probably less than 20 mins . I would recommend

Sherida R.

These guys are excellent indeed! Very knowledgeable of their business and work. I recommend them to anyone who is looking for great work in plumbing

Doris P.

Like others that have this company come out as part of their home warranty. They looked at my shower and said they would order the part. It's been 2 weeks and they still don't have the part. I'm also having an issue with my toilet they they came to fix and it is the same problem but they refuse to come back until the shower part comes in. They state the home warranty company won't pay for another visit (Nation's). I call Nations and they refuse to work with me and state it is between me and Scout's. I'll be rating Nations as well because this is horrible they expect someone to be without a toilet and hot water indefinitely. The 2 issues are not the same.

Arpana K.

We've had several repairs done over the years by Scout Plumbing through Nations's Warranty and we've always been pleased with their professionalism and quality of work.

Karen Elizabeth W.

I would like to give 0 stars, but that is not an option. Scout was dispatched by my warrenty company. Kitchen faucet was dripping. Tech said it needed to be replaced. Simple enough, right? Was told by the tech that the faucet my warranty company would provide was not one I would want. He suggested I order what I wanted. I have 3 faucets in the kitchen, and asked about the price to replace the other 2 at the same time, so they would match. He called the office, got a price and told me what to order. I agreed to pay for the other faucets to be replaced and ordered the ones I wanted. The faucets arrived and Scout has sent some report about not covering the claim because they needed to change pipes to PVC, and by the way, are PVC, and closed the claim. Nothing in the tech's report to the warranty company reflects what I was told...NOTHING! I was told to call when my faucets arrived and they would come back to replace the one warranty, and the two I would pay to replace. Now the claim is closed with my warranty company, with reasons that would make my claim uncovered, none of which was what I was told. In my opinion: Tech called in report, knowing exactly what would be uncovered, so he did not have to come back and do the warranty work. BEWARE!!! Noticed bad reviews are warranty claims. Does Scout have a problem with contracts negotiated and takes the initial call, with the homeowner paying the initial high service fee, and will not do the followup work, using "uncovered" items to get out of the repairs?