Scotty's Plumbing & Heating

Karen L.

Quick service.
Friendly guy Joe arrived with a mask cover. Immediately identified the problem with the toilet. Repaired it.
In addition he replaced a faulty trap under the sink that I had him look at.

Caity B.

Scotty's plumbing and heating is the only company I'll use! Joe has come out and helped us in a pinch many times(typically always in the middle of a snow storm). He's professional and very knowledgeable with every problem he's come up against. It's also very easy to see that he cares about us and wants to help resolve our broken pipes, water heaters, ext.... Thank you Scotty's and thank you Joe for all of your great work!!

Randy C.

Our heater quit working and the house grew cold. I called Scotty's and I went to work leaving my wife to greet him. After totally messing up our programed thermostat, Scotty found a bad part in the heater. It needed to be replaced, and luckily he had one on his truck. So in it went and the heater worked fine.
He told my wife that the repair was $245 so she wrote a check and asked for a receipt for our records.
""Wait. Don't make it out to me or Scotty's but make it out to xxxx (somebody else).""
Odd, but ok.
She again asked for a receipt and he said he'd drop it in our mailbox tomorrow.
???
It didn't show up. I called him the next evening and he said he would drop it in our mailbox tomorrow.
Nope.
So we never found out what part he put in or what his labor rate was to justify the $245. Bottom line is he fixed it but we have no receipt and no warm fuzzy about the transaction. We won't be using him again.

Stephanie S.

This is the second time that I have used Scotty's Plumbing, and can I just say unbelievable service!!!
Both times he has come out within minutes of my call...

I don't live in the town, but have a cabin up there and it is so important to me to have good, quality people that I can rely on and do competent work! Additionally, his demeanor is professional and so kind!

I will definitely be using Scotty Plumbing for my ""go to"" service when I need plumbing... And I highly recommend him to anyone else who values exceptional customer service!

Ruben C.

I gave one star because i could not give less. DO NOT RECOMMEND this company. They are thieves with a license. Most contractors are in Big Bear!!!!!!
I recommended them to a friend and left me looking bad. The estimate was between $3600-$4000 and received a bill for $4579. WOW huge difference. I did complain and they did lower it to $4200 makes you wonder how much they are really profiting from their jobs!!!!????!!!!!!!!!?????????!!!!!!!!!???????? DONT HIRE THEM!!!!!!!!!

Serena G.

We had a great experience with Scottys plumbing! Our upstairs shower was leaking into our downstairs kitchen so we called bear valley plumbing and Scottys, bvp never got back to us and thankfully they didn't because Jo from Scottys plumbing came out right away and took care of the problem. He showed me what was wrong and fixed the problem quickly and efficiently. Will definitely call again for future plumbing/heating needs

Bob D.

Scotty is dishonest, cuts corners, does not finish work started, and has no problem using extortion tactics to get money from you for incomplete work. Scotty's plumbing was contacted by John Corey from Boulder Bay Real estate to detect a possible leak in our cabin while we were out of town. I asked multiple times for a bid for repair and was given the blow off by Scotty. The next thing I hear, is that the job had been completed much to my surprise! The bill was over double of others bids for the same work, and he did not repair the driveway that he cut to install water line. Not only that, but he never bid the job as required under his license, never called USA (underground service assessment) never pulled a city permit, as required, and threatened to place a Lien in escrow to get paid. John Corey is in cahoots with this guy and worked against us on this as well. NEVER use either of these people as they are as crooked as the mountain road used to drive up to BB. Ca Contractors License board is after him as well as the Board of Realtors for John Corey.

Shannon D.

So, my mother in law had them come out and for a water heater issue on her 2016 Trailer. They replaced the water heater and obviously did something wrong causing another issue. Instead of fixing the problem, they cut a hole on the bottom protective cover. He told my mother in law that there maybe some water build up from changing out the heater and he cut the hole to let water drain. Mind you, this has been a few months and it was still leaking. She called them to come check out the problem and they never responded. I moved the trailer for her and water just poured out of the hole they cut. It is more than obvious they did something wrong, and instead of fixing the issue, they cut the hole for water to drain. Say what you will, but when an elderly lady is on a fixed income, you would think people would take the extra mile. Pissed as they may get by this review, I really don't care.

Linda H.

Scotty is always courteous and businesslike. When my furnace went out, he did a thorough job of replacing the unit but also checked and found several metal parts were rusted through and replaced them at the same time. I appreciated how quickly the men were able to complete the job and how they cleaned up before they left. Would definitely recommend Scotty's to anyone needing plumbing or heating assistance.

Ricardo H.

The first time I used Scotty's Plumbing was in 1990 with a complete gut down to the studs and complete total replumb job it turned out perfectly
Since that time he has done repairs fixed furnaces and solved a very complicated problem on a government lease cabin that I recently purchased I give him my highest recommendation for professionalism and honesty