Scotty's Plumbing & Heating

Diana A.

A great shoutout to an amazing company. While visiting up in Big Bear we found a leak under the cabin. Of course it's a weekend, but having used this company a year before, we were hoping they could help again. Called early and Joe, one of the friendliest and helpful guys, answered. YES he could come by as soon as he finished a few other jobs!! What a great guy. Can't say enough for the happy attitude and helpfulness. He did an awesome job quickly, while underneath he found another problem and took care of everything. Reasonable cost too! I wish there were more like him down the mountain!

Samantha B.

Doing business is easy when things go well... However I strongly believe that the true integrity of an enterprise comes through via challenges.

We bought a home that we later learned had serious mainline issues including heavy tree roots and clogging. Not only did the complex nature of our issues create unexpected difficulties, but while repairs progressed Scotties also experienced major equipment failure... Not a fun scenario for any business.

However throughout it all they remained professional, trustworthy, and kind.

They worked with us to resolve all of our issues and ensured that we were satisfied with every aspect of a very difficult job. It doesn't get any better than this folks...

Alan L.

Just excellent service and quality work from Scotty's. Had a furnace replaced about 10 years ago...great job then...and now needed an outside faucet replaced and furnace service. The repairman, Joe was so helpful and thorough...got the job done...replaced old faucet with a quality faucet. Oiled the furnance fan ( no squeal). Also checked and replaced our filters. All done at a reasonable cost!

Nick F.

Great service! I called at 830am and had someone come within a hour on a busy holiday weekend. They fixed a burst pipe under the house. Job completed by 10am. Wow, what great fast service! Super friendly and nice worker plus cost less than I expected. Thanks Scotty's!

heidi l.

I had a shower backed up and called Scottys. They came out right away but had to come back in the morning when it was light out.
They showed up on time and went right to work. It was the main drain to the street and they rotor rooted it out, flushed all the drains and were out in just under 2 hours.
Very nice, helpful and friendly. Joe & Jordan.
I will definitely use again.

May C.

My husband called Scotty's to check the floor heater in our vacation cabin, since it wouldn't start. First time there was no show, after my husband called them again, they send someone and service the heater. However, he left our heater on @72 degree. We don't rent the cabin out and there was no one staying there. It was not until I received the electricity bill of over $440 that I realized that something was running while the house sits empty. I drive to Big Bear from LA today and finally found out that the house has been wastefully heated for the past few weeks. Scotty's repairman did not bother to turn down the heater even though there were 2 posted signs above the control units saying to ""set the temperature at 55 degree ""when anybody leaves the cabin. He knew the cabin was vacant because he had to use our lockbox to get in .
What's more amusing is that they charged us ""after hour service call"" rate of $165, whatever that means.
For just a routine maintenance service call, we ended up paying a big price for it.

C S.

I have used Scotty's Plumbing to install a kitchen faucet and fix a toilet at our house in Big Bear.
I liked the same day service and the fact that they were on time. Fair prices too.

Katy B.

We have had a vacation home in Sugarloaf for quite some time. A few years ago, we used Big Bear Plumbing and felt that they were rude and attempted to sell us many unnecessary services and products! Fortunately, we discovered Scotty's Plumbing. We have used him several times now, and we couldn't be more pleased! He returns calls promptly and has always managed to find time to help us when we needed him! It's so nice to be able to give a positive review for someone that does great work!..... PS... He's got a great sense of humor!!!!!

Bob B.

I called them 3 times to come fix my heater and said they would,flaked out every time,terrible service in my opinion

Bryan B.

These guys are great. Used them twice now, after hours of course both times. Show up quick, get the job done, were happy campers again. Thank you both Scotty & Joe