Schrader Plumbing

Moezy H.

Damien at Schrader Plubing was very professional and changed my water heaters in a timely manner. I would definitely use him again.

Kellie M.

Our water heater flooded our house. I called the next day on a Thurs. and they couldn't even give me a quote until the following Monday. I understand not being able to do an emergency service but not even being able to give me a quote was frustrating. Every other plumbing service I called was able too????

Mark S.

Shrader Plumbing is our go-to plumber. They always say what they are going to do and do what they say! They go beyond what is expected for customer service. There pricing is great and once you have a bid, it is rock solid. Keeping us informed every step of the way.
Matt Berry is "our guy". He is skilled, professional and knows his stuff. He has dug under our foundation to replace a drain, installed 3 hot water heaters and fixed other plumbing issues. He is always on time, cleans up after his work and informs and asks for the go ahead every aspect of the job. We will always wait for him to be available to perform work at our home. I highly recomend Shrade Plumbing for all your needs.

Eric E.

Came out three times to fix a running toilet. After the initial call of $135, they wanted to charge $175 to replace a flapper! A flapper? Cost is $6 at Home Depot.
I told them to go ahead and do it and I would take it up with the office. But the plumber left without fixing it.
So sad. I used to do a lot of business with the prior owner.

Jennifer L.

The work was even worse than I thought. When I had someone come fix the 2 ft gaping hole, I noticed the dryer vent wasn't even attached correctly by the plumber. It came out with just a little movement. For a quote that came out at the highest end of average and this lack of quality, please look elsewhere for a plumber. It thought I was getting quality work because of the vast review, but they definitely do not deliver.

Lesvia B.

Service was scheduled within 24 hours of contacting them and the office called ahead to let us know the team could arrive earlier than scheduled. Damien assessed the situation and clearly explained repair options along with pricing. Based on the age of the units and other factors, we decided to get both our toilets replaced. Damien and Mando were polite, courteous and very respectful of our property. Thank you gentlemen!! I will gladly call on Schrader Plumbing for any future needs and will recommend them to others.

Angela R.

I had a slow leak under my drive for about 4 years . I explained to the techs that I pretty much got nothing from the insurance company to fix the repair and needed them to give me the best option and price they could .. I didn't have 5k to get this repaired! All the other estimates I got were around 5k . These men talked to me about what they could do and said they'd talk to the owner to see if it was doable . They called me the next day and said let's get this done! Within 3 days this job was completed for $3500 ! They bored under the driveway and bypassed the old water line and connected to the outside water line to the house and did not have to break any concrete at all which was what the other companies said they have to do and that I would have to fill in the space myself with some sort of rock or whatever at some point !! I was extremely happy with the professionalism of this team and the integrity of their word on how to fix this was greatly appreciated. Thank you for a job well done at a price I could afford . Forever grateful

Rajkamal R.

I struggled with the star rating and choose a 3 only because I wanted the owner to notice this review, call me back, and see if he could consider lowering the price of the work his skilled technicians completed today. For the record, I have already paid in full.

This company deserves a 6 on a 5-point scale for the quality of the work, the responsiveness, the integrity, and the skill of its technicians. But they only get a 1 for their pricing. One master plumber and a solid technical plumber worked on our issue for exactly 4 hours and we were given a bill for $2,300! This works out to $287.50 per hour per employee.

Our problem was that we had a slab leak and our master bedroom floor was getting hot. The issue was local and even during the free diagnostic visit, the master plumber, a skilled magician called Damien Raines, identified the problem and proposed a solution to re-route hot water through a separate pipe and bypass the leaking pipe. I only have the highest words of respect and appreciation for every aspect of my engagement with Damien.

His quote was $1,800 - $2,400 and I immediately gasped, because the quote didn't include other repair caused by their work, such as if they cut sheet rock out to insert their pipe. We had to get these done on our own. Damien assured me that if the work was straightforward, he wouldn't charge me towards the higher end of the quote. He estimated about six hours for the job.

He and his assistant started work at 3:40 PM the next day and were done by 7:40 pm. The problem was not complex in the sense that the leak was only in one pipe. The pipe run was straight, from the water heater to the problem area. They found the leak in about an hour.

To reroute a new pipe, I admit that the work done was more involved as they had to cut nearly 10 square holes in the ceiling and drill holes through the joists to run their backup PEX pipe. But it took them only about 2 1/2 hours to do this part of the job, with about 30 minutes to clean up and finish the paper work.

The work and the professionalism of the two plumbers were outstanding. The office secretary was prompt. Their system of sending email and SMS updates is excellent.

But when someone estimates work that takes about six hours and completes it within four hours, and still charges us at the highest end of the quote citing complexity of the task - I don't know what to make of it.

The way I look at it is that if I am paying hundreds of dollars an hour, easy pieces and complex pieces are all rolled in to the rate. Besides, there was not much material cost either. PEX pipe costs about $100 for 300 feet; they must have used about $15 worth of pipe. This job was all labor.

I would have been glad to pay $1,800 for the work, but Damien said the price was $2,400. I asked for a discount and Damien agreed to lower it by $100. I honored our commitment and paid $2,300.

So, why am I writing a 3-star review? It's because plumbing issues are nearly always an emergency. If the slab leak is not fixed in time, it could cost tens of thousands of dollars in foundation repair costs, not to mention the headaches. Home owners seek comfort in knowing that a skilled technician can fix the problem. Talking to Damien yesterday made me feel assured that the problem would soon go away.

And to their credit, it did. But their work, skilled though it was, didn't merit paying out $287.50 per hour per technician. Because, according to Home Guide, the average plumber rates are as follows:

"The cost of a plumber ranges from $500 to $800 for large repairs, and $125 to $350 for small jobs like repairing toilets, sinks, faucets, or bathtubs. Most plumbers charge between $45 and $150 per hour, and some have a minimum service call out fee or a flat rate of $75 to $250 on average."

https://homeguide.com/costs/plumber-cost

Samantha D.

We had a sewer clean out back up, the two men that came arrived prior to our appointment (great for us!) they were very helpful, walked me through the whole process and ran the camera to find out what was causing our back up. Much to our surprise it was the cap that was supposed to be on the clean out, instead of just clearing the back up. they took the time to try and get the cap unlodged so that it would not happen again instead of just a "quick fix" that would require more services later. They took the time to help and solved our problem and saved us a lot of money. They were exceptional and went above and beyond and we will use them again if the need arises, thank you!

Sue R.

Yes great job by Brad will recommend this company my hot water heater works had a great hot bath it's been a long time so great Gil to them will use them