Schneller Knochelmann Plumbing, Heating & Air Conditioning

Sandy S.

Very polite, efficient and knowledgeable. Spent time thoroughly inspecting/repairing each unit. Highly recommend!

Beverly G.

Logan was a nice honest guy! Recommend! Found problem right away! Considering him to do the work

Anne H.

Tydus did a great job quickly diagnosing and repairing our malfunctioning furnace. He was very personable and knowledgeable providing us with some very helpful advise on our Nest settings and sourcing reasonably priced filters with the right Merv rating for our type of furnace. We would definitely recommend him!

Leslie G.

After a new install in the beginning of the summer, I have finally used the cooling and now the heat! everything works very well so far. I can barely hear it turn on. My last unit was loud. This is a quiet nothingness when it turns on. Love that! The quality for the price was competitive with other hvac companies. My bills are not sky high either. It was needed! Thank you for a superb job. The techs and leads were on point and know what they are doing. I felt that everyone cared. Great place! Great team! Great experience!

Randy A.

My daughters 40 gallon Rheem gas water heater started to leak and needed replacement. She had been hearing the radio ads for Schneller and Knochelmann and decided to give them a call. She called me after the estimate in tears because she was trying to figure out how to come up with $4000.00 to have a pressure regulator and water heater installed. I told her to get another estimate or two and she found a local plumber that was willing to do the job for $1,500. That's an extremely large spread in price. It was a simple install and the lower priced plumber installed an expansion tank pressure regulator and the water heater itself for $1500.00. We are still trying to figure out why the difference in cost was $2,500 between the two.

Joe M.

I do not recommend using this business. Standard $95 fee to bring them out that gets used towards the fix. I get that. However, I'm extremely disappointed that the plumber they brought over was worthless. Told me my toilet couldn't be fixed and that I'd simply have to replace it. He'd be happy to do that for $1009. What a joke!! Needless to say I hired one of their competitors and said it was a simple fix. Never calling these guys, what a scheme!! I'm extremely disappointed.

Eric M.

Don't do a good job right from the get-go. Called to have 2 toilets fixed. These were just simple issues, toilet running and just needed inside-the-tank parts replaced.

Receptionist Kelly asks if this is a single family home, I tell her it's a condo...She speaks to ""dispatch"" and comes back on to tell me that Scheller & Knochelmann won't do it as sometimes the water shut-off is in some other part of the building. I explain this isn't the typical condo building; ours is a 3,400 sq ft, 2 story condo and all water shut-off is in our condo.

On top of that, the project is just to replace the inside the tank parts and I have already shut the water off.

I see their trucks in our community yet, somehow when I call to employ their services, they won't work on our condo.

Maybe S&K has decided that they aren't interested in smaller residential jobs, either that or they are just too busy to care about new business.

I don't blame Kelly, she was just repeating what she was told however, it's pretty poor reflection on either dispatch or the overall operations.

Hate to give them one star but that's the lowest this system allows.

I know I won't be calling them ever again for any of their services.... And maybe, just maybe, that's what they want; to eliminate the smaller jobs.

Liz F.

We've now replaced the furnace and central air unit in two houses and used Schneller both times. Their prices are fair and they stand by their work. Their staff has also always been very nice; they seem trustworthy and I'm comfortable with them being in my home.

Nikki B.

Spent 15 minutes with a Chat representative and then a phone call to be told they do not do the requested work. The only reason I reached out was because it literally says on their website that DO in fact do the requested work. Should not be advertising for repair work if in fact you are not able to do it! Very frustrating!!!!!!!!!

Tom F.

called to schedule a standard HVAC maintenance between 8am-12. Took off work to do this. They sent a note the service tech was on the way at 9:00am. At 11:10am, I emailed to see where they were, no reply. At 11:30am called the Ohio Pike office and was told 'guy couldn't make it' someone else may be on there way. Guys shows up at noon after not calling, texting or emailing. Now, I have to go to work and spent all morning chasing them down...very frustrating. will not use ever again.