Scenic City Plumbing

R L.

I do not recommend. Extremely poor communication and follow-up. After paying for line cleanout and video, was told two weeks later that I would have to pay extra for the video and that they likely no longer had it. Shocking poor experience.

R G.

I consider myself to be an above average do it yourself home owner. I have successfully done remodeling projects for years. I needed help with a Kohler bath shower system I had installed myself years ago. I called a major Kohler fixtures supplier and asked if they could recommend a plumbing company for a Kohler repair. They recommended SCP. I had issues with water temperature control and a partially stopped up rain forest shower head system. Their tech came out, (Greg I think) and was very knowledgeable and professional.

I had done some research already and Greg not only diagnosed the temp problem but had the correct parts on his truck to fix the issue. Great job.

What impressed me more was Greg's ability to explain a variety of solutions for the shower head system.

Being somewhat experienced I was very pleased that Greg had simple, straight forward solutions.

As someone who understands plumbing, I highly recommend Scenic City Plumbing. They were prompt, professional and very reasonable in their repair.

I will not hesitate to call on them again with any service needs.

Jackie M.

Late Friday, day before Christmas Eve, I called with hot water problem. Couldn't get on their schedule before Tuesday, but discussing the type heater, brand, etc, she offered a suggestion that might work since it seemed to be a frozen drain. It worked! Would everybody offer this help - maybe but Scenic City is now in my contacts.

Cat V.

We were having a variety of plumbing issues at our house for quite a while. Another local plumbing company had attempted a few fixes but only made things worse- and they charged a lot of money to boot. But then we called Scenic City Plumbing- what a difference! From our first phone call, they were polite and professional. Initially they said it would be the next day before they could come, but they managed to fit us in just a few hours later. David and Justin were wonderful- fixing every problem one by one as well as diagnosing the underlying issue (too much water pressure) and fixing it then and there. It wasn't cheap, but it was totally worth it to have high quality fixes and excellent service. We could not be happier. Thank you, Scenic City Plumbing- you have some very grateful new customers!

David A.

Job done. I would recommend this outfit to anyone. Fitted me in last minute after many calls to other plumbers.

Jessica P.

I used Scenic City Plumbing for a simple job, but wasn't happy with them. The person they sent was the stereotypical ""good old boy"" who was very patronizing to me, didn't bring all the necessary equipment and didn't tell me everything I needed to know about the next steps process. Will not use them or recommend them!

Rik H.

I've been using SCP since at least 2015, and every single interaction has been fantastic. They do great work and are willing to explain what they're doing. I've only had one leak, with a new upstairs shower valve, and the owner, Jeff, called me back right away after I found the damaged downstairs ceiling. He arranged for his drywall guy to come over asap and fix it all for no charge, which is exactly what you'd expect. I could on about lots of other jobs they've done on my properties, but suffice it to say that they're awesome!

Andrew B L.

Since moving to Chattanooga we've used Scenic City plumbing and were happy with their services. The service people are polite and effective. They get the job done and correctly. I would have given them 4 stars, but this time we used them we felt we were taken advantage of. We wanted to install a new toilet and they offered us a package deal: $450 for the toilet and installation. At first we thought this was a good deal, or at least a fair one. We probably would have spent $250 for the toilet at Lowe's and another $100 +/- for installation. However, the toilet they installed was a Wolverine Brass brand (apparently they only sell to plumbers); though it works all right. And the install was done in 10 minutes or less. So, it probably cost us $150 more than just buying the toilet by ourselves and having them install it. Sadly, we feel taken advantage of. I wrote to them about our feelings, but they never responded. Kind of soured us on Scenic City. If you use them and they offer you a package deal, do your due diligence.

Diantha S.

I had a huge plumbing issue that was causing water build up in the 24"" crawl space under the house. I contacted three other companies who could not do the work. One company came out 3 times to resolve the issue with NO success and a bill that went with it. I contacted Scenic City and they were able to successfully resolve the issue. They were extremely professional and were excellent in communicating with me. Their schedule was booked so I was scheduled for 5 days out. They put me on a stand-by list and ended up coming out the next day. I will never use any other plumbing company but Scenic City. You could not ask for a better run business that knows what they are doing and how to solve complicated plumbing issues.

M C.

We just moved to Signal Mountain and started accumulating a large list of repairs that needed to be made on our new home. I tried to get the ""local"" options out for 2 weeks when someone recommended Scenic City. They were out the next day and on time. They were polite, cleaned up after themselves, and knew what they were doing. When we discovered our garbage disposal had an issue while they were there, they added that to the list. They also accurately diagnosed and fixed the moaning noise that was shaking the whole house when the water was turned on.

We had a few more issues pop up a few days later and got another prompt appointment. Same experience. I'll never call anyone else again.