Scenic City Plumbing

Jessica P.

I used Scenic City Plumbing for a simple job, but wasn't happy with them. The person they sent was the stereotypical ""good old boy"" who was very patronizing to me, didn't bring all the necessary equipment and didn't tell me everything I needed to know about the next steps process. Will not use them or recommend them!

Rik H.

I've been using SCP since at least 2015, and every single interaction has been fantastic. They do great work and are willing to explain what they're doing. I've only had one leak, with a new upstairs shower valve, and the owner, Jeff, called me back right away after I found the damaged downstairs ceiling. He arranged for his drywall guy to come over asap and fix it all for no charge, which is exactly what you'd expect. I could on about lots of other jobs they've done on my properties, but suffice it to say that they're awesome!

Andrew B L.

Since moving to Chattanooga we've used Scenic City plumbing and were happy with their services. The service people are polite and effective. They get the job done and correctly. I would have given them 4 stars, but this time we used them we felt we were taken advantage of. We wanted to install a new toilet and they offered us a package deal: $450 for the toilet and installation. At first we thought this was a good deal, or at least a fair one. We probably would have spent $250 for the toilet at Lowe's and another $100 +/- for installation. However, the toilet they installed was a Wolverine Brass brand (apparently they only sell to plumbers); though it works all right. And the install was done in 10 minutes or less. So, it probably cost us $150 more than just buying the toilet by ourselves and having them install it. Sadly, we feel taken advantage of. I wrote to them about our feelings, but they never responded. Kind of soured us on Scenic City. If you use them and they offer you a package deal, do your due diligence.

Diantha S.

I had a huge plumbing issue that was causing water build up in the 24"" crawl space under the house. I contacted three other companies who could not do the work. One company came out 3 times to resolve the issue with NO success and a bill that went with it. I contacted Scenic City and they were able to successfully resolve the issue. They were extremely professional and were excellent in communicating with me. Their schedule was booked so I was scheduled for 5 days out. They put me on a stand-by list and ended up coming out the next day. I will never use any other plumbing company but Scenic City. You could not ask for a better run business that knows what they are doing and how to solve complicated plumbing issues.

M C.

We just moved to Signal Mountain and started accumulating a large list of repairs that needed to be made on our new home. I tried to get the ""local"" options out for 2 weeks when someone recommended Scenic City. They were out the next day and on time. They were polite, cleaned up after themselves, and knew what they were doing. When we discovered our garbage disposal had an issue while they were there, they added that to the list. They also accurately diagnosed and fixed the moaning noise that was shaking the whole house when the water was turned on.

We had a few more issues pop up a few days later and got another prompt appointment. Same experience. I'll never call anyone else again.

Osvaldo T.

Raised the price of installation by $250 in a year wow bad company

Gina M.

I got estimates from 4 companies and Scenic City was by far the best pick. Jeff was very professional and gave us a fair estimate. We had to have our main line replaced and a couple of other small jobs thrown in. David & Garrett worked hard for a good 7-8 hours and didn't stop until the job was done. They were polite and professional. I highly recommend Scenic City Plumbing. I know who I'll be call if I ever have a plumbing issue. Great job guys!

Dan M.

Discovered a leak on the water supply in the garage leading into the house. Called Scenic City. The woman on the phone was very polite. Sent a crew right away. The guys had me fixed up in no time and the price was reasonable. Noticed a small drip later and called back. Again, very polite and concerned. In 5 minutes had another crew at the house to check. Re soldered the fitting and waited to make sure it was fixed. No charge for the 2nd call and very apologetic. Having spent over 20 years in customer service, I understand sometimes things happen. How they handled it made all the difference. Everyone involved was professional and friendly. I recommend them.

W David B.

I have always done my own plumbing repairs. I had three sinks with corrosion due to old galvinized pipe connected to copper. My wife, and I decided that I should get the proffesionals to do the job, so as to reduce stress on our household. Shannon and David fixed the problems in less than three hours, and saved me a days worth of work, and limited my use of foul language. They were on time, clean, and respected my home as if it were their own. The price was very reasonable for honest work. They gave the best experience I could hope for. I will use them again, and I do not hesitate to recommend.

Brian K.

Poor service, caused damage to our condo that was never fixed, charged us for work we never requested. We had a water heater installed, when they installed it they damaged the entryway. Not a big deal if they would have fixed it, but they didn't. I ended up having to fix it myself at my expense. And then we asked them to simply flush the toilets after the water was turned back on, instead they installed a new part on our toilet without asking, charged us for it, then when that part failed 6 months later they refused to fix it without being paid a second time (for something we never requested in the first place). Not reputable and they do not back up their work. Do not use them.