Sbragia Septic Service

laminina m.

Very thankful of the fast response over messaging to understand the problem and come up with a plan.
Sbragia was available in the next day to come and pump the tank to inspect. They also provided a contact to come inspect the float sensor which was broken.:. My problem was solved the same day.

Thank you!!

Monica S.

Great Service! Highly responsive and was able to come out within a day or two. Easy to communicate with Jonathan the owner to get pricing via Yelp!

Natalie S.

Wow...so super impressed with this company's service and professionalism. I was super stressed and a bit nervous since I haven't dealt much with septic tanks etc. John showed up on time, was a great communicator, was able to drive a BIG truck up Forestville roads no problem, and the estimate I got was several hundred dollars cheaper than other places. To top it off,
John was super nice. I highly recommend this place if you need septic tank pumping.

Huge thanks to John!

Cynthia C.

Jonathan and team were excellent!! They went out of their way (literally - to Clearlake), worked weekends when needed and ensured the job would get done as quickly as possible. The septic was buried 5 feet down and they needed to locate both openings to the tank, which required hours of digging on a not-flat fenced yard (couldn't just bring in an excavator). I really felt I could have confidence in him and he came through with flying colors! Will be talking with them in a few more years (and yes, we are putting risers on the tank so no more digging!). Thank you Jonathan!

Chuck D.

It takes a lot to energize me to write a review, but my experience with
John deserves the highest recommendation. John owns his own company
and his pride in customer service is obvious. He arrived at the appointed time, clearly communicated what he was doing, gave me options to resolve
issues and got right to it. Located problem other companies couldn't and
spent considerable extra time and effort while sticking to original bid. Without reservation I highly recommend John for your septic needs. Lastly
his bid was less than two other companies with lower ratings.

Noha D.

Jonathan was quick to respond and extremely knowledgeable. He was able to pump the tank and then came back the same day to diagnose the leech lines and fix the problem. We will always use Sbragia Septic in the future.

jenni s.

Highly recommend this company! They responded very quickly to my request for service and were able to give a price estimate ahead of time (and stuck to that price!) Very professional on site, got the job done quickly and efficiently. Offered advice on tank maintenance to keep everything running smoothly and lengthen time in between pumping. Overall great service!

Andrea M.

Jon went above and beyond expectations. Septic is in a really tricky spot up a hill and windy & tiny road. But he didn't mind he brought his truck up the very steep hill, figured a way to get to it, made everything work. Mind you it wasnt the nicest day out but he didn't care he made it happen. He did an amazing job. Very professional he was very informative, easy to talk to & will be continue his services in the future. Very pleased with the job done. Thanks for the great job Jon!

Linda A.

Really unfortunate experience with this business. Lost our ranch to the Glass Fire and needed a septic service to pump our tank per County regulations in preparation for our rebuild. John initially quoted me $650. to pump our septic. When he came out to do the work on 10/28/2023, the work order changed per what the County inspector was requesting. Understandable, but there was no conversation or explanation by John as to the updated work order, cost, payment, none of the above. Three hours later he presented me with a bill for $5,500. and demanded payment in full immediately. I was prepared to write a check for $650. I was not prepared to write a check for $5,500. He said he wouldn't leave until he got paid. Really unprofessional, and a most uncomfortable moment for me as a single woman that could have easily been avoided had he taken the time to update me on the changes that were needed, and the cost factor associated. Two weeks later the County inspector came out and reinspected. She asked me if our tank had been emptied as it did not appear to her that it had. That was a red flag. Also, upon reviewing our bill to see what had been done was told the cost for the work was twice what it should have been. Another red flag. Now 3 months later having septic issues that in over 30 years of living on this ranch I have never experienced. Called John and he refused to come out unless I paid him another $550. to get the tank that was supposedly pumped on 10/28, pumped again. Very unprofessional and I would not recommend this company, or this person for anything.

Sunil M.

I would recommend Jonathon for your septic needs. He was called Thursday. He went Friday and pumped our septic tank.