Sartain Emergency Plumbing

Sean O.

Mel was awesome! He knew what he was doing, and was professional and courteous. It took him only 17 minutes to make it out on a rainy Saturday night. Emergency plumbing is a very apropos name for his business. He's got a loyal customer in me.

David C.

We discovered a sewer drain line leak under the house, we didn't know how bad. Turned out the shower and kitchen sink had been dumping on the ground for the last couple of months. I called Friday night, Mel came out 10:00 the next morning. By 11:00 all was fixed. A fair price for an emergency plumbing fix. Excellent!!

Laura S.

Mel is awesome. Difficult job on a Sunday. Persistent and explained everything - thank you!

Alex A.

We had a sewage leak Christmas Day, nightmare. Mel came out quickly and fixed the problem promptly. Extremely friendly, easy going and competent. A+

Amy M.

Excellent Service!!
Since I purchased this home in 2008, I have had one major plumbing repair plus clean outs twice a year. In June 2018 I found Sartain after I couldn't find anyone to come since it was the weekend. His office said 30 minutes and Mel Sartain was here in 30 minutes or less. A 1962 home is so old that when the toilet and shower backs up the garbage disposal pipes start grumbling when they all meet. On October 10th I was calling Mel again. He cleaned it out and suggested a video. We saw a huge root ball under the shower and Mel suggested some changes to get the plumbing repaired. Now we have a two way clean out, a new ABS pipe to replace the kitchen cast iron pipe that had rotted. The lines were hydro jetted and all is draining well. Mel and his team were completely professional and knew exactly what they were doing. When can you say you enjoyed your time with your plumber? I would recommend Sartain to anyone and know that they will enjoy their time as well. Plus, Angel the golden retriever, was extremely satisfied with the attention she received.

Jerry C.

I rarely write a recommendation to Yelp but Mel from Sartain plumbing was outstanding ! My water went out on the 4th of July in Santa Barbara. Mel came right over to assess the situation then went straight to work on a temporary fix and immediately after that went to work on a permanent fix. Incredibly responsive and knows what he's doing! Highly recommended.

Clare C.

I called Sartain for a broken drain under the house. I own my house. The first question he asked was ""Where's the man""? I told him there wasn't a man but I signed the checks... I guess he needed the work because he fixed the problem. I never called him again.

Judy A.

Mel Sartain is knowledgeable, efficient, reliable, responsible, thorough, effective, fair, fun, fast, charming. What more could someone with a clogged sewer want? Not a thing! He will do exactly what he says as quickly as he can and with a big smile. He doesn't like coffee, so offer him tea!

Nick C.

This is my first or second yelp post ever. Sartain plumbing was fantastic. Here was the situation. We are a family with babies in the house.
- At 7:30 pm, our kitchen sink backed up causing the garage to flood a bit.
- I called a few places including Sartain at 7:45pm. - Sartain got back to me within 5 minutes via text (very efficient way to communicate) offering to come the next day which I respond that I would wanted it done that night and call around to others
- Sartain then called and said they could do it that night if I was ok paying an after hours fee which is completely reasonable. Ultimately, the amount was about $30 more than I had paid for snaking during normal hours which is nothing.
- here's where they are fantastic. They said they would be here in 20 minutes, and they showed up in 10. Kissel (the plumber) hadn't even tied his shoes as he rushed to get here so fast. That's service right there by 8:20pm
- job was done well and he made sure that everything was flowing well rather than simply driving away. Again this is 9:15 at night.

I didn't have a big or complicated job so I can't comment on that. I can say that they literally jumped to make sure we were taken care of. Oh, and Kissel is just a good guy giving me a newish homeowner tips. Thanks Kissel and Sartain team. Given that my house is nearly 70 years old, we will meet again.

Melissa R.

Christmas morning is the worst time to have a plumbing emergency, but we had one this morning. We called several emergency plumbers. Mel Sartain was the only one who returned our call (and within called 20 minutes!). He was at our house 10 minutes later and had repairs completed within 45 minutes. He cleaned up and was out the door shortly after verifying that everything working and was flowing smoothly. Very reasonable price for outstanding service. Highly recommend Mel Sartain!