Sarkinen Plumbing

Jesse K.

New installation of walk-in cooler equipment has failed multiple times and has cause multiple orders of product to go bad. Upon calling for service met with attitude and poor customer service. Very unprofessional.

Frances L.

Our neighbors bath tub imploded basically leaving it raining in our house. We called and they were out the next day with a temporary fix and an estimate for repairs. They worked with both insurance agency's to make sure we got everything covered and paid the least we could out of pocket. Highly recommended them for your plumbing needs.

Jessica C.

We recently used Sarkinen Home Services for a $20000 plumbing job and are incredibly disappointed. They were not responsive to emergency calls-like when they hit something that flooded our yard. They did not clean out faucets of debris, even though they knew it would cause a build up and poor water pressure. They left pipes and hoses hanging off the walls. They did not replace a dryer vent they removed. They patched holes with gross looking insulation stuff and did not cover it. This was all done while Jason and I were away...leaving my mother to deal with it. They took advantage of a veteran and (sorry mom) senior citizen woman. And...they refuse to fix these issues until the balance of the bill is paid...that we haven't paid because the work isn't complete. AND, after 5 phone calls requesting a manager or owner call back...nothing. Horrible company who took advantage of my mother. Shame.

Cyn K.

Avoid Sarkinen. I wish I had read reviews before I called them! I had drainage issues in one bathroom. They charged me $1125 to remove the toilet and snake the main drain. They came up with all kinds of problems, said my main had failed, had root intrusion, was going to collapse if I didn't fix it immediately with a quote of $8400. They had me on the phone with a manager who agreed to take the price down to $7k and pressured me to get it done that day. He heavied up on me, saying we had established a ""relationship"" and they value that relationship. We just met, dude. Yuck. Thankfully I had one working bathroom, so I insisted on getting more estimates. Meanwhile I was still having drainage issues in the one bathroom, which they claimed was because of the failed main.

The next day I had several plumbers out. One of them fixed the real problem for $30, which was a broken backflow flapper. And all of them used the cleanout in the basement to snake the main drain. Sarkinen claimed the cleanout in the basement was only for the toilet, and that they had to charge me extra to remove the toilet and snake the main.

All of the other plumbers said my main was in pretty good shape, had some root intrusion but only needed one repair. Two out of the three additional quotes were for about 1/3 the price that Sarkinen gave. I will never use Sarkinen again. Either they're grossly inept, or pretty slimy - or both! AVOID.

Michael P.

We had a clog that backed up our kitchen sinks. We called around 9:00 and the had a guy here by 12:15. We went for the more expensive hydro jet as this house is over 50 years old and probably had a lot of buildup in the pipes. The guy that showed up was named Daniel and he did an amazing job. He explained all our options, pros and cons, and explained everything he was doing along the way. He was very thorough and interesting to talk to as well. (The stuff that came out was incredibly nasty...) I highly recommend Sarkinen Plumbing and Daniel as well. Money well spent!

Pat U.

Appointment time was not kept nor did they provide updates on the arrival.

Showed up late and without the correct equipment to clear a 30 foot line.

Upon leaving with no work done we were handed a $1300 quote to snake out a 30 foot sewer line.

Think about that. $1300 to clear a clog that was 30 feet from the lower bathroom.

Nope.

****UPDATE: Today Sunday the 18th we had Rescue Rooter come out to the house and cleared our clogged line for $99. Yup. $99.****

Ronald U.

Your company is...is amazing!

We arrived home after a vacation and right after our housekeeper had done her work. We had a wet spot in the basement carpet...a soggy one that did not disappear over night. I called 3 plumbing companies, and all three said, ""You have a leak in the main...going from the meter to the house."" Two of them said they'd cut into the concrete and patch the pipe. Sarkinen's service/salesman, Ciro, suggested eliminating the leak and avoiding merely a patch by replacing the line and boring a new one from the meter to the house.

His recommendation made sense to us. The drilling crew arrived next day at the scheduled time - - a rarity among contractors. Before boring they closely investigated the location of the line in question. The crew - - Sebastian, Saul, and Loren - - found with ""due diligence "" that it came to the house from a different direction. They were so convinced, based on their collective knowledge and experience, that Saul and Loren left to go to another job. Sebastian stayed to wait for Ciro to discuss the matter.

Meanwhile, Sebastian kept on thinking and mulling the facts. He investigated other potential sources of the water...examining the nearby laundry room and bathroom...and then he looked into the adjacent furnace closet. There he discovered a disconnected condensation line dripping onto the floor - - and beyond the closet wall - - the soggy carpet less than 2 feet away. Viola!

Talk about ""due diligence,"" Sebastian's persistence, knowledge, and inquisitiveness were key to the happy resolution.

Hulk I.

This pluming company is a complete scam. They have visited my house 4 times and every time they try to get me to replace my tankless water heater. I've since learn it is working fine.

1. Comes to do annual maintenance, first 10 minutes begins telling me I need to replace my tankless water heater even before touching it. Tiny bit of corrosion from water exhaust. I pay for flushing maintenance only. They project cost to replace is $5-$6K.

2. 1 year later hot water is intermittent, they come again and tell me I need to replace it the water heater the instant they look at it. I pay for maintenance. They claim it's fixed.

3. April 2024 Hot water is interment again within 3 hours of them leaving from visit 2. I know I was scammed maintenance cost. They come back but I request different person. I request Jordan this time. The issue is a small switch for hot water is broken. They charge me $250. Still insist i need to replace my tankless, project $5-$6k.

4. June 2024, tankless water heater is now dripping. Again, they look at it but never touch anything. Within 5 min of looking, they say it's cheaper to replace. But never identify the issue.

I finally call a competitor plumbing, it's a small piece of plastic cap broken. The part is $16 and the fix it for $400. My tankless is perfectly fine and no need to replace. The internal parts are spotless and still shiny.

Stay away from this company, you will get scammed!!

Miriam L.

Leighton came out on 05/16/24 to help clear up a sewage smell in our bathroom sink. He worked on it for 2 hours in order to ensure he corrected the issue at a reduced rate as we've been using Sarkinen plumbing for years. Awesome worker and very friendly. I would hire Leighton in a heart beat!

Amy D.

we have been using sarkinen for about seventeen years now and they always get the job done and done well. They are professional, they are skilled, and it's worth paying for that.
mick, you are awesome! thank you and so many others: Derrik, Jordan, the magic man with the beard(he was in and out so fast don't know his name) and the company itself, you've been doing great work that is dependable and predictably good sound plumbing.