Sarkinen Plumbing

Eric F.

This is not an honest company. I was lucky and had a friend that was a plumber give me a ballpark quote so I knew if I was getting a fair deal, he estimated $200 for the job. When this company showed up they gave me two options $650 for a ""band aid"" but said I really needed the $950 fix witch involved replacing the entire shower system. I explained to the estimator that this shower is never used and the whole bathroom needs a remodel, I just need to be able to turn off the water. As soon as he left I called another company and they had it fixed in an hour and only cost $250.

Janine F.

Disappointed, wish I had read the reviews before. Waited 5hours for service to repair a leaking pipe....tiny pinhead leak but water everywhere. Took max 5 minutes to fix, $600 later.
The service person said I would hear from another part of the company to evaluate the water damage to eradicate in a couple hours.....never heard from them.

To date, have not received the bill or receipt of payment. Looking at their website.....coupons mentioned but to bad for suckers like me who didn't think I had to run the gauntlet to avoid getting taken.

Jerry R.

WOW!!!!!!!!!!!!!!! Matthews service and care was the best. His work ethic and professionalism is not something you see much of nowadays. Honest as the day is long, went over everything with me, arrived when the company promised, and a GREAT personality to boot. Matthew could sure train some other companies on Quality Customer Service. Sarkinen Plumbing is very fortunate to have him on their team. Thank you so much for the great service and your commitment to taking care of your customers. I truly appreciate you and thank you.

Jerry

Dusty R.

I was very happy with the results. But at $307 minimum charge, I think the price was a bit high. Nice technician and a good job for 20
minutes work.

S H.

I trusted Sarkinen Plumbing to update my elderly mother's bathroom and improve usability. I was the paying customer.

Unfortunately I could not personally oversee project. I initially met with The plumber (Chris). He was to install all new plumbing guts, new shower, and hand held shower. Fancy.

But new rain shower head was installed far too low at 5 feet and not standard 74-80"". It's at eye level for a short person and at the same height as the new hand held shower.

Why? Because he said he asked my 92 year old mother where she wanted it.

I don't think she could understand what he was talking about. She was most likely already stressed to have a stranger in the house and was confused.

I only found out about AFTER the bathroom was finished and tiled. I demanded from Chris why didn't he call me?????? I was paying for it! I'm the client! Yes the work was in my mother's house but I was to the lead and in charge of the project.

To fix the shower head and relocate it higher to standard height would require a rip out of the special ordered tile. I cannot afford it.

The shower space unusable. I am out thousand of dollars and.... my mother said she won't use it.

When the plumber would not return my phone calls, I called the company and talked with Tony, the owner. I demanded a partial refund for work that wasn't what I paid for and that THEY SHOULD HAVE CALLED ME with project changes. That I was paying for it.

I was told to send a photo of the bathroom. But since my mother refuses to have any more workers in her house and I'm broke - there's no point. I give up. I just about cried, still feel sick to my stomach and have lost sleep over this ordeal..

There used to be an old saying ""the customer is always right"". Not so with Sarkinen Plumbing.

Nikki M.

Had a tech and his helper come out to service my waterheater and without even touching the waterheater said it needed a new part that is extremely difficult to get and that I needed to essentially replace the whole waterheater. He then provided 4 ""levels"" of waterheater replacement pricing that ranged from ""the basic shotty job"" to the ""super service and warranty"" job that varied from $1350 up to over $3000 (All pricing for the same branded waterheater unit, which is even more questionable). While they were here I asked if it could be the thermocouple that needs repair, since some folks suggested this based on symptoms. He said that certainly wasn't the case without taking the 2 minutes to open the front and LOOK at the part with his own eyes. They likely have no idea how to actually FIX waterheaters - only replace them - and have shady pricing tactics to go along with it.
After I had ""Stan the Hot Water Man"" come out and he had the universal part on hand, (The THERMOCOUPLE as suspected) fixed my waterheater and was an absolute pleasure to work with.

Laura S.

While the plumbers doing the work were very pleasant, the cost was astronomical, and when I got the email on my invoice, it has a 30 guarantee and is called a quick fix. This cost me over $500 with tax, to have the kitchen sink drain pipe under the house repaired. We are talking cutting out an ABS pipe and gluing in a new one. Shame on them

Donald F.

A few years ago I had used their service and was treated fairly and a reasonable cost. Come this Aug. and I had them over to do some minor work. My fault that I agreed to use them.
I had three minor repairs. One was to make the flush handle so it was not so hard to make the toilet flush, and to fix the stoppers in two sinks. One sink the Popup drain rod assembly needed replaced and the second sink just needed the rod assembly pin put into the stopper.
The charge for the assembly put into the stopper was $148.00
This should not have taken on a bad day more than 20 minutes.
The same job on the second sink was the same price.
To change out the valve handle $163. This is how it makes it easy not to ever use this company again. Wish I had read the comments prior to using them

Julia R.

i am sad to say this company is a rip off. i called and spoke to the receptionist who would not give me a quote. i was told when the plumbers arrived they would give me the estimate. they arrived. i explained the old disposal had already been removed by my son and my son had purchased the new disposal. the work needed was to install the new one. i was told it would take a half hour to install. i was never given the service call price. the plumber quoted me a price of $354.00 + tax. i was floored! i kindly said ""no thank you"". (free estimate) the cost was to high. i contacted another professional plumber who came and installed the disposal for nearly half the price. i would not recommend this company to anyone. prices are outrageous. i will say they were prompt in arriving.

Jim K.

sarkinen plumbing came over to put in a new garbage disposer in i had a badger 1/2 hp told me he will put a new one in the same one well he put it in which ended up to be a 1/3hp waited 1 1/2 hr to get a new one they charged me 522.00 dollars dont deal with this plumbing company sad i got ripped off will not recommend this plumbing company they lie to the people sad plus the bager cost 89.00 at home depot what a greedy pig