Santhoff Plumbing

Adrien D.

Santhoff Plumbing has my complete confidence! They gave me great service at a reasonable price!
I will definitely use them again on my next project.

John K.

Make a living- not a killing. I like the services I use to make a good living. I don't want them to make a killing. A basic kitchen sink clog/
they said nothing major clogging it cost me $284 !!! And I got no warranty if it was clogged the next day -- poor !! I asked for a receipt
but he said it would be tomorrow -- Poor ! John from Meadows TX
I will never used them again !

Crystal W.

On Saturday morning I contacted two plumbing companies around 8:00 a.m. via their website forms. I didn't expect to hear from anyone until Monday (yesterday). To my surprise, a very friendly Juan with Santhoff immediately called me at 8:26 a.m. He suggested that they could assign one of their plumbers to me on Monday in the 9-11 window. Yesterday (Monday), I received a text at 8:44 a.m. with the name and picture of my plumber. At 8:54 a.m. Jason D. called me to tell me he would arrive in twenty-three minutes. Twenty-two minutes later, a smiling Jason and his apprentice were at my door. They moved furniture around to get to the problem, fixed the problem, and explained what they did.

This morning (Tuesday) I just received a call from the second company inquiring if I needed their services...

Santhoff is fast, offers friendly and extremely professional service, and their people are knowledgeable. I especially appreciate their use of technology to keep customers safe and informed. I will now only call Santhoff with my plumbing needs!

Lindsay G.

I called right at 7am on a Friday because we had a gas leak in our attic on our furnace and Centerpoint had to turn our gas off. Anyways, they were slammed with clients all over Houston whose pipes had burst during the freeze and were still able to fit me in first thing so we could get it all fixed and our heat on in our house. Jason was the plumber that came out and he was honest, punctual and very nice. Would recommend them to anybody! Thank you again!

Kim N.

I would not recommend this company. They quote you a $49 charge to come to your house. However, when they get there, they will charge you $165 per hour to diagnose where the leak is. Then, they will charge you another fee to fix the leak. In my situation, the charge to fix the problem was $650. A total of $864. I ended up paying the $49 + $165 for them to diagnose that there was a leak. I then found another company to fix the leak for $180.

Robert R.

Patrick did an excellent on replacing the toilet in my daughter's condo. I was impressed with his thoroughness and professionalism. He arrived for the work on time and kept me informed throughout the job. I will ask for his services again if I need plumbing work done in the future.

Eric R.

Santhoff Plumbing rescued our HOA from the woes of Charlie's Plumbing. When you call Santhoff, you can expect the repair to be done right the first time. They treat us as if they were condo owners at our complex too, and they always respond quickly. If you want your plumbing issues resolved the first time by experts in the plumbing industry, then call Santhoff. Don't waste your time with other plumbers in Houston. Santhoff is the best!

Jeffrey O.

An extremely dishonest company. Initially called to ask what it would cost to diagnose an issue with our water heater and was told it was $49. Upon arrival, the service tech said it was $150 min to call the manufacturer plus parts. Tried really hard to sell their lack of service and complexity of the tankless water heater without even looking at the setup or the manufacturer. Spoke to the service dispatch person after discussing what had happened and the person who originally answered the phone only disclosed the $49 service fee but not the $150 to do any actual work. Hard to imagine that's standing behind their work and being an honest company when there wasn't disclosure of the costs.

Similar feedback to other reviews about a bait and switch type approach. Please consider using other vendors if possible.

Rick S.

Santhoff replaced a water heater for us last year. So, when our bathroom pedestal sink developed restricted water flow issues, we called Santhoff to find and fix the problem. Jose arrived on-time and without complaining about having to wrestle with a pedestal sink, found a clogged "water saver" part and solved our problem. He secured the wobbly bowl to the wall and pointed out a old-style flex hose at the adjacent toilet that should be replaced (I will do this). Jose was prompt, courteous, skilled and cleaned up upon finished. I will continue to use Santhoff in the future.

Larry G.

Manuel Andrade came to our home at the scheduled time and quickly analyzed a variety of issues and presented options for solving each issue in a cost effective manner. We would definitely call on Santhoff and Mr. Andrade again.