Santa Rosa Plumbing

Lisa M.

Honest sincere expert help. Steve and Co are kind and professional. His estimate was mikes under others we got, came quickly and fixed our issue with care and skill. What more could you want ? Humor? Be funny because he's funny.

Mary H.

I called Jim and explained that one of my rental homes had a back up in the washing machine. It was backing up into the kitchen sink. It was not urgent because it wasn't overflowing once it was in the kitchen sink. It was on Friday and he said he was on overtime. I said again it's not urgent no need to pay overtime. The next week was fine. He then said he could do it over the weekend but it would be overtime. Again I said not urgent. We agreed on between 10-noon on Monday. I arranged for my tenants to be home. I heard from my tenant at 4:30 that he never showed up. I called Monday at 5PM to find out what happened and on Tuesday at 10:30 AM no response. I understand if he got tied up on another job but the professional thing to do is to call.

Happy H.

Excellent work, excellent communication. They replaced 2 old toilets with 2 new low flow toilets via a Sonoma County Water incentive program. I am delighted with my new toilets, and impressed by Octavio's skills and customer service. I am keeping their number in case I have future plumbing needs!!

Joseph R.

Once again, Santa Rosa Plumbing did exemplary work in somewhat challenging conditions and did so quickly with expertise and attention to detail. Their rates are reasonable and the staff is friendly, respectful, and courteous.

Mark B.

I've been acquainted with Steve for a long time through mutual friends and Music. We are in the process of buying a new to us house and it needed a new hot water heater installed ASAP. Octavio was on the job and had it done before I could get there from work. The work looked great and was literally half the price of other bids we received. We will be installing a new tub soon and will definitely have Santa Rosa Plumbing back to do the job.

James V.

When was the last time you had such a positive experience with a professional tradesman that you would recommend them to anyone, anytime? It can be so hit and miss, for any one of a number of reasons. HOWEVER! Steve Brown at Santa Rosa Plumbing and his crew of professionals are everything you could hope for, and more. So if you have any plumbing needs, do yourself a favor and call Steve. On time - Yes!, Professional - Yes! Knowledgeable - Yes! A delight to work with - Yes! Attention to detail - Yes! Complete follow-through - Yes! Go the extra mile for you - Yes! Dedicated to his customers - Yes! (Steve got back to me with an answer to my question while he was traveling in Central China!) There ARE some professionals like Steve out there who are absolute keepers, let's all be sure to continue to support them in their professions. Refer them often.

Patti J.

First time using. Had a recommendation via Nextdoor website. Extremely fast to respond and show up! Nice people, got the job done quickly and reasonably priced. Would definitely use again!

trevor t.

Steve brown is the man! He's done 3 or 4 jobs at my house from shower pan installation and drain repair to small leaks; the work and price has always been fantastic. He's very trustworthy too, I've given him my gate combo so he could let himself in while I was at work. I've recommended him to several friends they've all had the same experience.

M K.

We have used Steve for plumbing needs for years. He is fantastic. Knowledgeable with a great sense of humor. With big issues he said - leave it to me. With little problems he said - leave it to me.
I know nothing about plumbing and I don't want to know. Steve allowed me to sit back, not worry, no stress. Each time it was easy and reasonably priced. Our county was doing a low-flow exchange - he knew all about it and helped up take full advantage of the program. Also, he showed up on an emergency with no complaints - just smiles and ""leave it to me"". Thanks Steve - you are the best!!

Ilene K.

Santa Rosa Plumbing is the bomb! Steve and Jim came to my son's rescue when his keys dropped in the toilet - no kidding these things really happen! Within one hour of my desperate plea from Los Angeles, they were at his home assisting. They took care of business, no fuss! Would recommend to anyone in the area.