Santa Cruz Plumbing

Margaret C.

I was very pleased with the service I received on a recent water heater replacement at my home. When my heater started to empty itself onto my garage floor, Chayne arrived, shut off the water and emptied the tank. He was a pleasant young man who was easy to work with. Since the unit was still under warranty, I was especially pleased when Ann in the SC Plumbing office went to bat for me to obtain a replacement without charge. She followed up when the company who sold the original unit seemed reluctant to honor the warranty. Chayne and helper Mac replaced the unit with efficiency and at a reasonable price. I will call this local company for future plumbing needs.

Kagome H.

Loved that he arrived wearing a mask & shoe coverings. Very Very nice person (I think his name was Scottie). He was very helpful, kind, & professional. Completed the job amazingly fast. The cost was way lower than I thought it would be. I have to say that I am extremely happy with this company. I will definitely be using them in the future & would recommend them to anyone.

Jordana G.

I have worked with Santa Cruz Plumbing twice, once to replace my old water heater and once to repair the hose connection to my washing machine. The water heater was replaced efficiently and with excellent service from Shane. The washing machine issue was fixed in less than 30 minutes by switching the hot and cold water hoses, which hadn't been installed properly. I have been happy with the prompt and effective service. However, the fee for a 30 minute visit in which the hoses were quickly switched cost $130, which is the minimum that is charged for a home visit. This felt like a very high charge for a simple job that did not require installing new parts.

aaron l.

These guys tackled a really difficult plumbing situation in my house and I can not say enough about how great they are to work with. I've tried several competitors and Santa Cruz plumbing is by far the standout.

Terry W.

Great company in Santa Cruz CA. We called a few other plumbing places around town any many never even bothered to get back to us or just had a recording. Had a problem with the gas control valve on our hot water heater for our rental in Felton CA. Pilot light did not stay lit. SC Plumbing picked up the phone and had a tech guy come out the same day. Part was put in the next day. My 9 year old hot water tank hopefully will last a little longer. With the extra hard water in Felton who knows how long It will last. So nice to have a company you can depend on in the Santa Cruz area these days.

andrew l.

What a week ~ a major wind storm, power outage and a complicated plumbing issue all happening at the same time! The plumbing job wrapped up at the same time the power came back on. Scottie hit it out of the park once again with his workmanship and customer service. I can't thank SCZ plumbing and Scottie enough!

Donna S.

Santa Cruz Plumbing is very responsive and professional. They did a lot of work on our Santa Cruz units and we were always pleased with the quality of their work and their knowledge. They provided solutions and options at competitive prices and met our tight timelines. We highly recommend them.

Priscilla A.

Great customer service! After Roto Rooter no-showed twice, I called SCP. They sent someone out within an hour to fix my leak. Shane was great - fast and efficient. So appreciative!

Brian L.

So two weeks after the leak was fixed and they replaced the waste and overflow, now it's leaking again where the washer between the tub and drain are.

Jeanette H.

I had requested plumbing services to install a water pressure regulator and to look at a toilet that is not flushing well and faucets that squeak when turned on. The plumber arrived at the scheduled time, I showed him the toilet and the faucets but he basically shrugged and didn't try to fix those. He then left for about 30 minutes to go pick up the water pressure regulator. He finished installing the regulator and then left without coming to the toilet or faucets. I asked how much the service was and he said I would be receiving a bill. I was pretty surprisd when I was charged for the entire time - including the 30 minutes he left to pick up the part. I had requested that a water pressure regulator so was confused as to why the plumber didn't arrive with the part and why I had to pay the $150 per hour for him to pick up the part. So $400 for a 1.5 hour job (30 minutes for him to pick up the part). And my toilet still doesn't flush properly and the faucets still squeal ... I am disappointed in the service I was provided.