Santa Cruz Pipe fitters

Hayley M.

Quality work, thorough and very responsive. I have called on them several times for different issues over the years and they've always been able to resolve them in a timely manner. You will not be disappointed!

Erik T.

This is not the first time Raphael and his crew have saved me. This time I had a leak on an inlet pipe of a tankless water heater and texted Raphael Monday evening. He responded Tuesday morning and sent someone out. I had to head to work and when I returned the leak was fixed, everything was put back together, the pilot light was light and the hot water was flowing! It pays to take deep breathe realize that we are so lucky to have running water, and lucky to have solid plumbing pro's to solve the problem. (I forgot to mention I tried to solve the leak myself, no dice)

Sheldon L.

What a joke. Totally unprofessional. Called Rafael told him the problem and sent him a photo via text which he said he received. Needed to check the schedule and would get back to me. NOT!!!!! I sent several texts and left several phone messages but never heard back from him. Finally, days later he sent a text saying not able to serve all customers. Yes, I was a previous customer. So unprofessional.

Kitchy B.

I am having serious issues with Rafael. He is not responsive, and does not seem to care about me as a customer. I could write out the whole story, but this is enough for now. If and when my problem is resolved, I will remove this review.
No calls for over a week... so-
The On-Demand hot water heater he installed makes a noise that I cannot live with. At first he kinda blew me off, but with persistence, this is what his solution was...Now I don't
see a place to add a picture. so...white box unit on side of my house with pink-purple-ish padding stuck behind it...not trimmed, not symmetrical, a real slop job...amd it does not change the annoying sound
This is just the beginning.

Sue S.

We have used this company once before with great success! Earlier last week we had both toilets and showers back up. We called them first. The answering machine said press ""1"" for non-emergency or to make an appointment. It said for emergencies press either ""2"" or ""3"" and leave a message. I pressed 2 and left a message. NEVER heard back. Tried calling again and pressed 3 and was not even able to leave a message. Ended up going with another company. Was surprised that we never heard back from SC Pipe Fitters.

Maja S.

Called Rafael when our pipes were yet again clogged. He called back within a half hour and sent Eric out the next morning. Eric fixed our clogged pipes in a spiffy. Not only that but he also exchanged a part of the pipe so that hopefully it won't clog so easily again.
He also helped me take a quick look at our dishwasher which was very kind.
Eric was great, very nice, very professional and efficient and the price is also reasonable.
I can highly recommend this company and Rafael and Eric!

Agnes M.

Called Rafael when our water heater was leaking.. the competitor I called said they could only come on Monday(5days wait). Rafael came the same day and assessed the situation and sent his crew the next day to install a new water heater. It was quite a blessing since it was cold outside and cold showers were not for me since I had a medical condition at the time. They were efficient and professional. And the price quoted was competitive! Will definitely use them again if I need a plumber.

Kerry K.

After three months of high water bills, I used a leak detection service that found my main line was leaking. Called SC Pipefitters and they got me an appt the following morning. They came a little late but called to check in. Problem was solved quickly and the cost was reasonable. Very pleased with their service and will use them again.

LMarie G.

Santa Cruz Pipe Fitters provides top-notch expertise & service. Rafael and his team did an excellent job completing a complicated re-piping project in our condominium. Rafael was always accessible for questions and assistance - his customer service skills are outstanding in a field where a high level of this is often lacking... I would recommend them in an instant for their outstanding level of knowledge, response, and service. SC Pipe Fitters is a great team!

Stacy A.

Rafael and his crew are great to work with. Honest, affordable and reliable. We highly recommend this company for your plumbing needs!