Sanitary Plumbing & Heating Corp

Steve L.

Make sure you check their pricing upfront, and every step along the way. They will rip you off if you are not careful. The job was decent, but overcharged.

John A.

Frankly, it depends entirely who they send to do your job. I have had very good people and people who are frankly incompetent. The reason I will never use them again is as follows: I had a problem with a pipe on the third floor of my brownstone. They sent an old guy (mid-70s perhaps) who had a problem going up stairs. When he reached the third floor, he asked for a glass of water, sat down and chatted for 45 minutes. Then he worked for 1 1/2 hours and COULDN'T DO THE JOB. Another guy came the following day and did it within 40 minutes. I was billed for both visits. When I rang to protest the first bill (for the full 2 1/4 hours!), I couldn't get through to anyone at any level of seniority, so I didn't pay the bill. About two years later I got sued in Small Claims Court in the Bronx. I ended up paying because I was not in a position to take time off to drive up to the Bronx Courthouse and argue it out. And even if I had, what were the chances of my winning? Be very, very careful before you use this company.

Tee S.

$175 per hour plus I have to pay the cost for your transportation and equipment?? Are you guys nuts smh and with those prices you guys didn't even throw in an estimate so I can at least see how much you're going to try to rip me off. This is not the company for you if you're a home owner looking for a reasonable priced plumber to fix a small problem.

Laura V.

I was charged $730 dollars for travel time plus the cost of repair $1500 total. I have no problem with the repair time although a professional will do much better job but 2:30 Hours of travel time to get to Bronx right after Willis ave Bridge is a incredible. Be aware before using this service

Sara S.

Don't use them. Very dishonest in their billing, and the work could be done better and more efficiently by smaller companies for half the price. As noted above, they seem to be used by a lot of bigger management companies for coops, and they fit right into that mold. I would not recommend them and found them dishonest and unpleasant to work with. They did shoddy and expensive work for a small job, and can only imagine what they would be like for a bigger job.

Em T.

Extremely professional, informative, and helpful. They were able to get to me the same morning that I called, as luck would have it, and even called to tell me they were on their way from the last job, and would be there in 20 minutes. AND THEY WERE THERE IN 20 MINUTES, EXACTLY! The fee was large, which they were very up front about, but I would happily pay it again. Sanitary Plumbing & Heating was a pleasure to work with. Totally worth it.

Sean O.

Suggested by my management agency. Arrived on time, set up over phone was easy, no BS estimate given, work completed quickly, the guys even came back free of charge to fix my temperature settings on the shower body they fixed. Plumbers were quiet, professional and had a good sense of humor. Which is nice when you have people standing in your tub at 0850.

TLDR: Good Plumbers

Naresh J.

I have used Sanitary Plumbing several times in my business and my home. On smaller jobs, they have charged me by the hour and on larger job, they have charged for the job. I actually prefer to work this way because I can save money if I batch together several small jobs and save everyone time. Their technicians are knowledgeable and fast at the work and easy to work with, and they don't have attitude. Once, they sent Carlos out to survey the job and he gave us a number of alternatives which I really appreciated. A plus is that they will let you buy the parts which is a double edged sword because no one will warranty the job that way and the parts are usually cheaper than the labor. However, if you need to replace some kooky residential faucet, you're better off getting the parts yourself in order avoid delays. p.s. I hope they read my review and give me 10% off the next job, becasue I never took advantage of that yelp offer!

Melody C.

Found these guys on Yelp when I was having issues with my shower drain. They came right away and did a great job at a fair price. Would definitely use them again!

Tamara D.

This business is incredibly unprofessional. They never show up on time, rarely call back, do a terrible job when they do get around to it. I would never use this company myself, but my corrupt managing agency uses them so I am forced to deal with them.