San Antonio Plumbing

Valerie F.

Our water heater was 28 years old and finally needed to be replaced. They walked us through the changes in code that needed an upgrade to our system, so that we are compliant, and explained the additional cost. Also, that it would need to be inspected by City Code Compliance and they would schedule the visit. They were prompt, kind, and very efficient at their job. When we were confused, they did everything to help us understand, never were they harsh or unkind. The best I can say, is that these folks are the best at what they do and top in customer service. I don't think you could go wrong calling them to do the work you need. . .

Oscar J.

It's difficult to be positive when you're faced with a plumbing emergency type situation. However, I can say that my house was serviced by an experienced, family owned and extremely professional company. This was literally my first experience hiring a plumber, so I don't have much to compare it to. However I can say that they explained the issue direction, provided some professional insight, and worked quickly to get the process moving. Id recommend them to anyone looking for a plumber in the San Antonio area.

Rene C.

I had them run a jetter to unclog my sewer line at my home and they did a great job. They sent me a text when they were on their way and arrived on time.

James D.

After my warranty company sent out a terrible company (A Snap) to diagnose my water heater and refused the job, they contacted San Antonio Plumbing. From my first call they were kind, helpful and the lady taking my call got me worked into the schedule two days early. Joseph worked with my warranty company and got the perfect replacement for it (it was a 65 gallon wh that isn't made anymore) and minimized my out of pocket costs and convinced them to purchase locally. Armando Olivares the technician was prompt, courteous and changed out everything, adjusted the new expansion tank and explained everything. He cleaned up everything and was done in record time. He did this in a garage on a record day of heat of 103 degrees! Cannot recommend this company too highly!

William W.

I needed my water heater replaced. It's a 75 gallon, Natural gas unit. It would have cost me $1200 to purchase from HD or Lowe's, but they would have had to order it, and I needed it sooner than later.

They guys came out and quoted me $4100!!!!!

To install a $1200 water heater. In a closet, in my garage. I had it drained and disconnected before the got there as it was getting late. I even removed the water softener, let them borrow tools.

Don't get me wrong, they were really friendly and did a clean install.

Seriously, $4100!!!

They replaced hoses, added an expansion tank, and leak detector (cheap battery powered).

1200 heater
25 tank
$75 misc hoses and fitting.

Shoot, let's just say $1700 for all materials and tax
That's $2400 labor for two hours of work.

I never got an itemized receipt.

They were supposed to come back to address another issue, never did.

I got screwed. Learn from my mistakes.

Do NOT use this company.

K P.

They charged me $390 to replace kits in 2 toilets. (Each kit costs $14) I had a huge water bill and needed them to come fix 2 running toilets and they wouldn't give me a quote over the phone. I went ahead and paid it because I had already taken off work and didn't want to let the toilets continue running. I'll call Chambliss next time. They're ethical and affordable.

Deborah W.

My rating is ZERO ... no stars! This company was dispatched through my home warranty service. They sent Sergio Zuniga to assess toilet issue of intermittent water running. Figured I needed new flapper. He installed a new toilet fill valve. Next thing I know he's "tightening" bolts under toilet tank. I walked out of the room for a min & returned to a flooded bathroom. He said my toilet was leaking & was installed incorrectly! Toilet only four years old & never leaked before he messed with it. Next he called warranty service & they said would not cover expense to reinstall toilet. Sergio then told me he could repair it for $350! Outrageous ... can buy a whole new toilet for that much! Very disappointed with "service" rendered. Guess he thought since I was a senior & a woman that I'm stupid. NOT. Paid another plumber to assess damage & turned out to be a $5 Tank-to-bowl gasket. Thanks for trying to rip me off. Would not recommend this company.

Jamie L.

Last month we were standing in the middle of the yard, realizing we weren't going to be able to fix our own problem and lamenting over the fact that plumbing companies are notoriously hard to trust. We were calling around and we were told either that we'd have to wait quite some time or were quoted over $1000 for a job they hadn't even seen. Then, someone drove past in a SA Plumbing Co. van and we called the number... Ben turned around and came back. He was professional and polite and assessed the problem and gave us a very fair quote really quickly. He got to work and finished up within an hour.
So when an indoor problem arose, we knew who to call. They sent Ben again (yay!!) again, he assessed the problem quickly and fixed it in just a few minutes. We once again received prompt, courteous, fair, professional care and it kinda cracks me up but I appreciate it that Ben goes overboard in keeping things tidy and clean. We have found our FOREVER plumbing company!!

Cindy M.

I needed a Plumber for minor repairs (leaky spigot and toilet valve and flapper). I have used SA Plumbing the last couple of times. (Job 1 went well, job 2 had to be redone.) I called about a price and they quoted me $375-$500!! for 2 minor repairs that most homeowners can do themselves. I was so outraged I called the company and the owner called me back telling me how he is not happy about the price for his $80,000 pick up he drives everyday! OMG no doubt when you are ripping off your customers.

Ian H.

These guys are prompt and professional. We just bought a house and of course there will be unpleasant surprises. Replacing the 40 year old dishwasher was not going to happen until Brett and Joseph got involved. Old, inefficient fittings and patch jobs got replaced with new, clean piping and angle stop. A small leak that had been there was gone and the new dishwasher runs and drains perfectly. The price was totally fair. And this was on a Saturday. We'll be calling them when the next plumbing surprise shows up.