Sal's Plumbing Company

KumaChan S.

Had a plumbing problem extremely fast service efficient great very responsive highly recommend

Sujay K.

Loved the professionalism and quick turnaround .
I had sink clogging issues and Nick was best as he went above and beyond to not only make sure the issue is fixed but patiently drained the sink with hot water and soap to ensure the problem does not reoccur ..
I highly recommend using Sals and specially Nick

A C.

Can't recommend them enough. Recently had a boiler fail and was without hot water. A complete nightmare. Had no clue who to call so I contacted Sals after seeing all the great reviews here on yelp. Customer service was incredible and patience with me as I tried to explain my situation. The repair was done quickly and affordable. Never felt at any time they took advantage of me considering my dyer need for a quick fix and install of a boiler. Worth hiring and would hire them again.

Kerry K.

Mike is the absolute best plumber I've ever worked with. I was having a water filtration system installed in my house and we found a leak. Mike was able to come out in less than 3 hours, assess the situation, connect me with a restoration company to remove the standing water from under my house and come back and fix our pipe. I swear it only took him like 15 minutes to fix it once he was able to get into the space. And now we are able to turn our water back on again thank goodness. He's such a pro and I would recommend him to anyone looking for a plumber. I will be using Mike and Sal's plumbing for as long as I'm in this house.

Ivette V.

Joe is as honest, professional, straightforward and personable as they come. I highly recommend Sal's Plumbing to anyone in need of their services.

Jon D.

Great customer service.
Setting up the appointment was easy and the woman was very friendly and helpful. The plumber that came out was very helpful and friendly too. Turns out the issue we had wasn't really a plumbing one, so we ended up not needing their service. But if we ever need a plumber, they'll be our first call.

Art R.

They get 2 stars for completing an easy job to meet bare minimum expectations, but fall short in regard to customer service. There are enough negative reviews with this plumber to justify avoiding and plenty of other 5 star plumbers in the South Bay to go with instead.

Backstory:
I discovered a slow leak coming from under my sink that was going on long enough to cause some mold growth. I hired the first plumber that popped up on yelp without much research. 5 star average so what could go wrong?

So the plumber determines the leak to be coming from the angle stops and recommends a $300 replacement. This is pricier than average based on my past experience but i accepted it based on the necessity stop the leak immediately. After replacement, he notices that the AC condensation tube hooked up to the drain is also leaking and offers to fix it, which I accepted.

Weeks later in the midst of professional mold remediation, I notice the same condensation tube leaking again. While it was obvious to me that it was improperly connected, I reached back out to sals to ask if someone could take a look. The receptionist I spoke with was very kind and explained that this kind of fix would come at another cost because it is outside of their 30 day policy. While I acknowledged I was just outside of 30 days, I still asked if they could consider this an exception based on the fact that it was improperly connected by their plumber. While speaking to the receptionist, some guy abruptly interrupts the call on speakerphone, without any introduction, who I can only assume was the manager/owner. With a rude and angry tone, this guy immediately deflects any ounce of accountability and blames the leak on the mold remediation process. As someone observing the process, it was obvious to me this wasn't the cause. Eventually, he reluctantly offered to send someone out. I later decided not to take up the offer because I went with another reputable plumbing business in Torrance to install new piping altogether for a larger bathroom renovation. A bigger potential job sals lost out on. And they competently fixed the AC tube issue that sals couldn't get right.

The main point here is that they disregard the value of the customer. This business operates on volume and not quality of service. If your policy is strictly 30 days, stick to that and respectfully decline any request to fix a mistake made on your end if it doesn't make the 30 day cutoff. No need to give the customer prideful attitude because of a mistake on your end. What matters more than a mistake made is the humility at which you resolve it. If you're reading this review as a potential customer, keep that in mind if they choose to respond to this review with more deflection.

Melodi N.

I'm always skeptical when I see companies with so many good reviews. Now I understand why. On Saturday, I called Sal's Plumbing and within an hour Mike was at my door. He quickly determined the problem was coming from another property. He was professional, knowledgeable, and more importantly patient with all of my questions. I wouldn't hesitate to call Sal's again.

Anthony L.

Showed up same day, at the promised time frame, and was able to fix my problem as well show me what was going on with my pipes. Very satisfied.

Also wore a mask and gloves. Thanks!

Thea C.

We've used Sal's plumbing multiple times now, and everyone they've sent has been super professional and easy to work with (Thomas today, and Gino before). Their prices are reasonable and fair. Today, we had to snake some old pipes where roots were the culprit. Within the hour, it was fixed and Thomas provided some longer term solution. Thanks Thomas!!!!