Sal's Heating & Cooling, Plumbing & Sewer

Stephanie M.

Very professional! Fairly priced with competitors and willing to help true job done quickly and correctly!

Dave C.

I've been using Sal's for all of my plumbing and HVAC needs for a few years now. They've done outstanding work each time. Here's what I've had done:
- New tankless water heater (best thing we ever bought)
- Tub faucet installation
- Toilet drain jetting (ran more expensive because of broken lines to the main sewer, but I'm glad they found it)
- Furnace maintenance (my 30 year old furnace is still running great!)

The techs are always courteous and helpful. They know what they're talking about and don't try to upsell you on stuff you don't need.

We're going to be exploring adding A/C when it's time to replace the furnace. Sal's will be our first call. They're well worth the money.

Jay S.

Top notch. Very responsive and tech was extremely professional. In a very competitive marketplace, Sal's is very easy to recommend. Came out on a Sunday afternoon to repair our AC. From the time I messaged them here on Yelp to the completion of the repair, it was under 2 hours. Keep doing what you do Sal!

Robert M.

Yesterday, October 17th we had a hot water tank installed by Sal's. Here are my only two complaints. When getting quotations for purchase of the tank and installation some $400 worth of expense was left out. Sure, I didn't know of code items such as overflow tanks and drip pans, but I should have been made very aware of those expenses. Sneaky in my opinion. Second, I was given an 8am to 12 pm window. The guys did not start the job until nearly 6 pm. Instead of me calling to find out if the work would even be done that day, I should have been given the common courtesy of getting timing updates from your office. I normally work 11-12 hour days just to keep my head above water, wasting that many hours at home puts me that much further behind the 8-ball.
Now to the good stuff. The installers, David and Zack were incredibly respectful to me and my house. Al of my questions were answered and additional expenses explained. The work performed appears to be A-1. Everything was cleaned and the old tank hauled away. Most impressive was hearing a knock at the door 10-minutes after they had left. The guys returned after remembering that they thought that perhaps they smelled gas and wanted to be sure that everything was buttoned up tight.
I come away a tad mixed, but mostly positive because of the work performed and the care expressed afterwards.

Jim S.

I really appreciate these guys. Quick response, great service. I had my sons furnace go out in winter, they came right out and diagnosed the problem immediately. The really cool thing was they did not have the part (old unit) but told me were I could go to get it and how to install it so they didn't have to make a return trip and cost. I got the part and had heat in am hr.

Today I had an AC problem and within 10 minutes I got a response from them via an email request I made for service and pricing. Refreshing to have great service like this.

Pete S.

1 hr of work over 2 visits was $300 for water heater leak. When questioned on why so high, just said industry standard. As my Navien water heater was broken but parts were warranted, they came out for 15 min to verify the part that I told them needed replacing .. cost $100. Part was overnighted, cost of replacing it was $200. Thought this meant a major project (over hr) ... nope 45 min. Asked why so much ($300) for a total of 1 hr of actual work, answer was industry standard (but Google says $100 an hr). Yet, I guess since I was without hot water and them holding the part didn't think to ask why first. I guess industry standard is a lot more than what others charge.

Don't care about the money but just want to inform others. Sal's didn't want me to leave negative review ... but if facts are negative they should review their business practices. Just want others to be aware of cost when desperate for hot water.

Donni W.

This is probably the best experience I've had with a repairman! David G. called and arrived exactly when he was scheduled & found the problem quickly!!

The only reason that I didn't give 5 stars is the price was much more than I expected!! Will have to wait a few weeks & call back to schedule the service!

Shaina P.

Sal worked with me and gave me my refund. I'm happy to say my furnace hasn't had any problems since the part was replaced Feb. 3.

Heather T.

I'll start by saying the finished product is fine. If you want a good experience do not ever contact Sal. He's the worst with customer service and immediately blames everyone else before reading your entire email. Also, make sure you spell everything out because they'll just say everything is a misunderstanding when you say that's not what was discussed. The biggest issue we had was them refusing to honor our military discount even though they will voluntarily say they give 5%. They'll say you're already getting a good deal and that the 5% just won't get approved. Run far and run fast!

Cs A.

After talking with Sal directly, it appears there was some miscommunication between us. I appreciated Sal's quick response and concern over the issue. We've been able to solve the misunderstanding and I should be getting a refund.