Sage Mechanical

Deanna J.

I have been trying to get them scheduled to fix a leaking faucet for over a month now. I have left so many voice mails trying to reach them when they do call it comes across as a SCAM WARNING. When I finally got ahold of someone, Rex, it was a nightmare. The first time I called, he said he would reach back out, but he never did; then, when I reached out at least the second time, he said I needed to call back to schedule, probably the fifth or sixth time in reaching them; he told me the request has been completed. THEY HAVE NEVER STEPPED FOOT IN MY HOME TO FIX THE ISSUE. Don't trust them, don't use them, go with someone you know, not them. Highly unprofessional and difficult to work with.

Tiffany A.

This company is a complete joke. I believe Rex is the owner. Was sent out by American Home Shield for a water heater leak. He said it was our PR valve. Was coming back to fix it in two days and this incompetent individual didn't see the main water shut-off valve located on the floor next to the water heater. I wasn't there to point it out to him but as a plumber, why wouldn't he know this? Tried to shut the water off in the crawl space and was too big to fit down there. Since he couldn't fit, he made it seem as if it was a different problem other than the valve, typical incompetence when you don't know what you're doing!!! Then he was nonresponsive to the home warranty company for weeks. Only to contact them after I gave a bad google review to come into my home. YOU WILL NOT STEP FOOT BACK INTO MY HOME! What is your motive for responding now? Business needs to be shut down!!!

Lolita C.

Dispatch through American home shield warranty company. Came out made the problem worse in our shower. Said that someone else will have to come out and really didn't explain what he meant. I called several days later and several times and he would not return any of my calls. I really hate it when I feel like I have to work for someone that I'm not employed by.