Safehaven Home Services

Jason C.

If I could give them 6 stars I would.From the moment I spoke to Loriann.who by the way is part owner. I knew I had the right company.She had me sold just talking with her. I love to support our local businesses and to find out they are family run was a huge plus. It makes all the difference and it shows how professional they are. And how they make you feel like family.I felt like I have known them my whole life.Tom who is the owner as well along with his brother in law Lorenzo. came and replaced my old toilet and pedestal sink.They were quick clean and flawless. The experience definitely showed.I am super happy with them. and will always use them from now on. They gained a customer for life and I highly recommend them to everyone.They literally went above and beyond and helped me out more than they should. And I appreciate that so much. As a customer that is invaluable.thats why they earned my respect and loyalty.

Sally S.

This is by far the BEST company I have dealt with in many years. They were recommended through my contractor, we gutted my bathroom down to the studs. It is an older home, Tom and Joe came in and replaced all of plumbing lines, I relocated a few things. They then installed all of my beautiful polished chrome fixtures in the shower. They installed two sinks and the chrome fixtures for those. They installed the knew toilet. The job was done with precision and in a timely fashion. They were a pleasure to have in my home. They are respectful of all COVID rules and they wear booties or remove their shoes. I was so pleased that I decided to use them to install a new water filtration system in my home. I called for an appointment and LoriAnn answered the phone, it turns out she owns the business with her brother Tom. I love to see women in the trades. She is super friendly and knowledgeable. They will come out for any size job. They have a great system, LoriAnn sends emails and texts to remained you of your appointment and you even get a text or email message when the men are en route to your home. They are true master plumbers who can handle all of your plumbing and heating needs. I recommended them to my friend, she wanted her wood fireplace converted to gas, she was thrilled with their work as much as I was with mine. They should be put at the TOP of your list when looking for any type of plumbing or heating job.

S T.

Amazing and fast service! They were quick to respond to my call and were very clear about when they plan to show up and what their plans were to resolve my issues. They were upfront about their cost and gave me various options to consider. They showed up on time, were respectful of my home, resolved all of my issues, and were very cleaned. Most importantly, they explained everything that they did and educated me on things that I wouldn't know on my own.

Will likely be calling them back for other plumbing and heating issues.

Barry N.

First to respond. I received a quote the same day I emailed pictures that was requested. They were on time and completed the job quickly and professionally. They replaced my expansion tank on my water heater. They rerouted the water line and hung it correctly. They found a small leak on my water heater and fixed it. They replaced the fill valve on my toilet and installed a bidet. I mentioned a leak on my spigot outside. I was told the leak was from the packing. He repaired it. He could have said it required replacement, he didn't. Most important, they are on time, professional and are very nice people. They took their time to explain things. I had some questions and they answered them. I paid less then what I was quoted. They also give a military discount. I recommend Safehaven Home Services. When needed I will use them again.

Heather H.

Loved that they were able to come on short notice! My water had to be turned off in the house caused by a leaky spigot. They were able to repair it quickly. And also the repairthe pipe under kitchen sink.
The guys were extremely polite and explained everything that needed to be done.
We will definitely use and refer them in the future.

Ian R.

What an incredible job. We had an issue that didn't seem like it could be fixed. Low and behold, Thomas and the Safe Haven team got it fixed. They did an incredible job installing our new tankless hot water heater and while correcting our plumbing to make it work.

Thomas was extremely responsive and did everything he could to ensure a smooth installation.

I'm incredibly thankful for the time and effort put in to make this happen.

I highly recommend safe haven to anyone looking for plumbing services. They went above and beyond to get the job done.

Chris H.

Excellent experience with Safehaven and Thomas today with repair for a leak in a heating line. Repair was in a difficult spot from 2nd floor bathroom. Thomas took everything in stride and explain each step along the way. Pricing was explained in detail up front with no unnecessary extra surprises in final Bill. They arrived at promised time. I Feel I have found my go to plumber for future projects or repairs.

Jenna W.

Working with this company was a pleasure. Tom was so nice and took his time to explain everything to my father and I. He went into detail about every thing inside and out. It's my first time buying a home and Tom gave me peace of mind with disclosing everything that wrong and what was good. I highly recommend him for any of his services.

Amy L.

I texted a few places and these guys knew exactly what I needed without going back and forth ten times!!
We made an appointment, they showed up and got the job done. SEAMLESS! I'll definitely call them again and highly recommend using Safehaven.

L M.

Can't say enough good things about Tommy and his crew. Had a new boiler and water heater installed. Tommy & crew showed up on time and ready to work. They were professional, personable and friendly. You can see that Tommy actually cares about his work and takes pride in what he does. When you're laying out this type of money, you are always hesitant on who is doing the work and if its right. I couldn't be happier with the completed job. Would highly recommend.