Safe and Sound Plumbing

Abby R.

Very professionally and courteous. Communicated well was very experienced. Found and fixed the problem quickly. 10/10 would recommend.

Joshua R.

Since we moved into our house a year ago, our hot water faucet in our bathroom has not worked. We had three different plumbers look at it and they all said we needed to replace the whole apparatus. We tried Safe and Sound because they were local and we are so glad we did. They are very responsive and seemed to go out of their way to save us money. And they fixed our faucet! Their expertise was impressive and their customer service is top notch. I would hire them again in a second.

John H.

Highly recommend! These guys are reliable, professional, and trustworthy! We've been hiring them for quite a variety of maintenance, upgrades and repairs for years, both for my home and the small non-profit that I run. It's great knowing that the owner, Owen, lives in the neighborhood and is accountable to the community much moreso than big companies or contractors who drive in from way out of the city.

Eric C.

Owen and his team were very professional and the resulting work on my basement remodel was spot on. They rerouted our main water line, installed a new gas water heater, installed a new sump and various water & drainage connections. These guys are a perfect vendor if your looking for a small business plumber with a high level of expertise for a remodel project.

Tyrone D.

Owen and his team ran two gas lines and setup two gas firepits. Him and his team were professional and courteous and very communicative! I would definitely recommend them to friends and use their services again in the future!

Leslie W.

We recently hired Owen and company to fix a burst hose bib on our roof. Owen responded quickly and was able to come out the same day for a free quote. He was honest and offered multiple ways to fix the problem. His team came prepared for the job so if they had to go to plan B they already had all the supplies. They answered all of our questions and were a great value. I would highly recommend Safe and Sound for your plumbing needs.

Bonnie B.

Owen and his team were top notch! They redid the plumbing in our kitchen and bath, and also added a shutoff valve for the hose. They were on time and professional. Would definitely hire again.

Ted J.

Owen and his team are outstanding. They respond in a timely fashion when I call with a problem or a new project and their work is always of the highest quality. I can recommend Safe and Sound Plumbing without reservations.

Raleigh W.

Grreat service and fast response from an honest guy. Thanks Owen!

Rob R.

After calling several plumbing companies, I contacted Safe and Sound Plumbing and discussed with Owen the need to replace a sump pump in a storm drain adjacent to my townhouse. I was making the call on behalf of all 8 townhouse owners, as I explained to him. Owen gave me an estimated range for his fee over the phone after I described the job. My description was accurate. Two days later, he looked at the drain and pump and almost doubled his estimated fee. I was very surprised at the increase, but we needed to get the work done, so I agreed to pay it after checking with the other owners. Owen confirmed that he would start Monday morning. We arranged to meet at the job site first thing Monday morning, when I was going to pay him a deposit. I received a text from him 30 minutes before the meeting saying that he would need to reschedule for the afternoon. I replied, ""Ok, what time?"" I didn't hear back from him until the afternoon. That afternoon, he texted me and said he was too busy to do the job and lacked the necessary expertise. Lacked the expertise? To replace a sump pump? After looking at the job and providing a bid, and confirming he would start Monday morning? I immediately called him to try to work something out since we needed to get the job done. I left a voicemail and asked that, at a minimum, he refer me to someone who could do the job. He never called back. I texted him, and he didn't reply. I left one more voicemail the next day. No return call. What a complete and total flake.