Saddleback Plumbing Heating & Air

Mick Y.

Only repaire pipe leaking in wall final change $745 ..... with one task price, no breakdown detail and another kind robbery !

Car S.

I will only say $972 to install a garbage disposer and a kitchen faucet is highway robbery.

Rick G.

I was very disappointed! My tech told me I needed a new valve, for my shower, $900 as opposed to a cartridge $70 in which the new cartridge was the answer. I found this info out from a different plumber as I was skeptical with the first assessment. Upsetting, should be able to trust a quote....

William S.

In October of 2016 we found that the service line between our house and the water meter was leaking. Saddleback Plumbing replaced the service line with approx. 75 feet of hex piping from the water meter to the house and our sprinklers. They did all of the work in less than one day. Two people dug a 18"" deep trench and one plumber laid the piping. My concern was the high cost: $3,369.00 They filled in the trench, but made no effort to fix the lawn or flatten the area. Now when I mow the lawn, it's all bumpy. You'd think for that kind of money they would at least try to resore the lawn. They also dug out a very nice rose bush and threw it in the trash, making no effort to save the plant. We called and they returned the plant but the roots had been badly damaged. I am shocked, because most of the reviews are good. I would just recommend that you get at least two additional bids! I am retired, and $3,369 is a LOT OF MONEY for less than a day's work!

Gary C.

Great job by Ryan H!! I had never used Saddleback Plumbing before, but I called they had Ryan at my house in less than an hour, he came in, fixed the problem and was done.

D'ann M.

Just had the best experience with these guys, not only were they prompt and professional but very thorough, great company, very good customer service with well informed employees, Thanks James, Justin and Theo !

Erin R.

Was very happy with their customer service and quality of work. I initially submitted a quote request online and they called me back that same day, provided all the info I needed and answered all my questions -- very courteous! I actually got a lower quote from another company but decided to go with Saddleback Plumbing because of their excellent customer service.

Our technician, Brandon, was on time and very professional. He came out to install 3 new toilets, we had purchased the wrong size so he helped me figure out what would work so I could exchange them. Because of that I had to reschedule our installation, which they did for the very next morning. Awesome! Again, Brandon was on time and even took the time to check out our gas pipes while he was waiting for me to arrive.

The work was very well done, clean and efficient. I would definitely recommend Saddleback Plumbing for any of your Plumbing needs or emergencies.

Sharrie H.

Justin L did an awesome job installing a new furnace in my home. It was done quickly and everything left nice and clean. He was also very professional and helpful in making sure I was familiar with all the new equipment that was installed.

Eileen L.

Can I give them 10 stars? Wish I could! I've used this company for about 8-9 years now, and frankly, I will not shop around for another plumbing company ever. The quality of service and professionalism is exceptional, and their rates are very fair. I had the HVAC system in my townhome replaced (not cheap!), and Justin and his colleague (I believe new to Saddleback Plumbing) were on time, experts, and highly professional. They left every area in my home - inside and out - very clean. They explained things to me in a way I could understand. Although no one wants to ""need"" a plumbing company, when you do, I would recommend using Saddleback Plumbing. They have earned my loyalty.

Paul M.

Wow, what awesome service from Scott S.! Man, he went above and beyond the call of duty. I was amazed with his great attitude when dealing with my extermely difficult repairs. He even helped me carry out heavy stuff i decided to throw away, and fixed my bathroom faucet for free while using my restroom to wash his hands! I just really appreciate his pacience. My sink was not going to fit, but he broke out a saw and customized things to make it fit. Also, brandon did a solid job the week before for me, thanks guys!