Saddleback Plumbing Heating & Air

Linda M.

I had a plumber in to fix a leak issue who was NOT a Saddleback Plumber. He couldn't figure it out and took a guess that turned out to be wrong. So, since Saddleback Plumbing has such a wonderful reputation in my area, I called them. Joseph came out an hour later and diagnosed the problem in about 5 minutes. It was a painstaking job because of the way my home was constructed, but he worked hard and got it done. He pays attention to detail, and really knows his stuff. He is also very polite, respectful of people's spaces and very pleasant. He also was very understanding about COVID fears and wore booties in my house and a mask and asked before he did anything like move a piece of furniture, etc. Nobody likes plumbing problems, but Saddleback made it as pleasant as humanly possible. With Joseph an example of their plumbing staff, I am very impressed!

Roger S.

Call the office and was able to have a technician at my house 45 minutes later. Joseph showed up with gloves and a mask and a great attitude to fix our problem. Our Need was sort of simple today it was just replace an angle stop but Joseph took on the task got it done cleaned up After himself took the payment online. Our experience was great, will use them again in the future. Although I hope I never need to! Roger

David G.

Saddleback has been my go to plumber / a/c & hearing expert for nearly 20 years. Main reason: expertise, honesty & integrity of their experts in their knowledge. They stand behind their work - and their office staff is very responsive to inquiries and working with you to find a mutually convenient service time.

Try them if you want a first class service experience.

Philip B.

Professional as can be. Always showed up when they said they would and very thorough in their work. I could tell they care about their work and they were very nice people as well. It was a pleasure having them in our home even if they were here to fix our plumbing. To top it off, they showed up in masks during Covid and were very conscientious on all fronts. Can't recommend Saddleback Plumbing enough. They are simply the best. Mike and Cameron are truly professionals in every sense and they well-represented this fine company.

Lina R.

Exceptional work from the Saddleback team! Our old water heater started leaking right before we had to leave town. We were desperate to get it fixed fast and we are so thankful to have had the new water heater installed same day. Bryce helped us get on the schedule and had a technician at our door within 20 minutes. Mike arrived on time ready to install the new water heater. He was extremely professional throughout the entire process and explained everything with great detail. This was our first time using this company and they will be our go to moving forward should we need them. Their pricing is very competitive and comes with top notch work. I highly recommend them and we are so grateful we found them.

Rich S.

My wife had Saddleback Plumbing Heating & Air come out to check out our heater that was not working back in February. Charged $98 to diagnose what was happening. Think most places charge if you don't get repairs done. No problem. Report stated ""Furnace not responding for call to heat. 30 year furnace, furnace is dirty and worn"". She was provided estimates to repair:

Replace Circuit Board $588
Replace Control Module $813
Install new furnace with new permit & mvp $5,488

So to fix this issue roughly $1,400 or replace furnace for $5,500.

Had another company come out. Heater was diagnosed with needing new ignition control. Repaired same day and for $365, this old dirty and worn furnace is up and running again.

Not sure if they saw a single lady, was a bad diagnosis, or something else. Glad I looked at other options though because almost spent $1,400 for heating and we live in So Cal for Christ's sake. We barely use the thing!

Aaron M.

Saddleback Plumbing have been our ""go to"" plumbers for so long I don't even think about calling anyone else. This last visit was to install a customer provided toilet which said faulty toilet was diagnosed by them but they suggested I get what I want. To get to the faulty toilet diagnosis they had come out three times before and while they were hear they fixed a few small plumbing issues: leaky faucet, loose knobs, slow drains, etc, checked the A/C, and stuff like that. Their prices are reasonable, their service is great and their plumbers are the best! And when you call the office and administrative folks are pleasant and helpful and when they give you an appointment window they keep it.

Kim M.

If I ever have a plumbing issue I have no worries at all. I just call Saddleback Plumbing and ask them to please send Memo out. Usually I am scheduled within a day or two! Not only does Memo fix whatever the problem is, he explains everything, tells you options if there are any, and thinks thru every project for solutions. Besides his extraordinary skills he is just an extraordinary person! Thank you Saddleback Plumbing and thank you Memo - job always well done!!!

Andrew T.

We have used Saddleback Plumbing 3 times now for various plumbing issues in our house. Recently Memo came out and re-seated our toilet and sink after water damage and did a great job. He even took the extra time to align the sink and made sure I was happy with how everything turned out.

In my experiences with Saddleback Plumbing they have been good at setting expectations before doing any work and explaining why each piece is necessary.

Michael W.

My daughter (recently home from college) was complaing about the poor water pressure in her shower. As I always do, called Saddleback Plumbing. Sent Victor out. What a superstar. He fixed the problem and went above and beyond to make sure the tub and bathroom was cleaner than when he arrived. I love Saddleback plumbing. Not the cheapest but as they say, pay peanuts and you get monkeys. Not with Saddleback. I have used them for 20 years and I dont call anyone else. period!

Thank you Victor!