Sacramento Sewer & Drain

Jeffrey M.

Russell provided us a specific recommendation for a replacement toilet (reasonably priced), was communicative throughout the process, showed up on time and ready to work, and had the new toilet installed quickly, cleanly, and with no hassle. I wish I could say his performance was just typical for contractors, but it's not - which is why I'm taking the time to write this review. Highly recommended!

Ben w.

Russell is awesome, will use him as long as he's working! He is very responsive and respectful, gave us good advice, told us what we needed to do and what the city should do, and did our large job in a week or less. 10 stars!!

Stacey S.

I have used Sacramento Sewer & Drain several times over the last three years for my 1938 home that seems to always have water and drain issues and also for countless real estate transactions. Russell and Tyler are truly top notch plumbers that are prompt in returning calls and texts, extremely reliable and reasonable in their prices. I never once feel as though they are upselling me or my clients and they always do a thorough job. They've installed water lines, water heaters, drains, cleared sewer lines and inspected sewer lines for me - they truly do it all, and they do it well! I'm so glad I stumbled upon them when my normal plumber was unavailable and I needed a quick repair. They've now got a client for life and I refer them to anyone who needs a good plumber!

Ray V.

Russell and his team are top notch professionals. Quick response time , reasonable prices, and a quality repair every time. I would recommend them to any of my friends or family.

Michael D.

Russell is amazing! Definitely a professional who knows what he's talking about. Made me comfortable and understand the process and trusting the process. Top notch would recommend to anyone looking for a honest plumber to help fix any issue. Def worth every penny.

Timothy A.

Such a great experience with Russell and this company yesterday. We had a main line clog which he cleared right away, knocked out some root intrusion and gave us options for longer-term fixes without any pressure. Pretty awesome to come out on Memorial Day as well to help us knowing we had guests staying with us. Thanks!!

Emily G.

I had a broken garden spigot and couldn't find the water shut-off valve. On a Saturday evening. Water shooting out everywhere, no one would come and help asap, not even the city. BUT....Russell not only called me back, he facetimed me so he could assess the problem and he showed up within 45 minutes, and within 15 minutes after he arrived, water was shut off, and new spigot was installed. Much rejoicing! I will definitely use this company again for any problem large or small that I have again....Russell is the best!!

Suzanne R.

We had a gurgling sound coming from our sink 8 months ago. A repair was done. A couple weeks ago the water detector went off alerting us that we had water leaking under the sink. When I got under the sink and touched the pipe a section of it came off in my hand! I tried reconnecting it and another section came off----we turned the water off. We called Sacramento Sewer and Drain, left a message. Russell responded with 5 min. He came out the next day, on time, made the repair. He put a heavier duty pipe in, used a different glue and did not charge us since a former employee had made the original repair. We were so impressed with his work, professionalism & timeliness and he did not charge for the repair. He stood by his company standards. Last night we had another minor leak going, called and left a message for them about 9:30 pm. Russell called us back within 5 min stating someone would be out today. Tyler called this morning came out, a gasket had kinked, he replaced it, again no charge. I am so impressed with the work, timeliness and follow up phone calls. They are definitely my go to plumbers!

M C.

This company is awesome! They are super customer-focused and very knowledgeable. We called them to get an estimate for a problem on my parent's main sewer line. They did a complete and thorough analysis, and explained what we needed. They didn't charge us for the estimate or try to up sell us on something that wasn't needed like Bonney Plumbing.

T L.

My husband and I used Sacramento Sewer and Drain when we placed an offer on our home back in August bc I wanted to ensure that the sewer line leading to the street was clear. I've heard horror stories of needing to replace sewer lateral lines and the high cost. Unfortunately, the technician was unable to find the cleanout on the ground so they had to approach the pipes from the roof vent. The camera was not long enough to visualize the entire line. We went ahead and purchased the home. A few months later we were having issues and I was really worried that the line was damaged. In the interim, I was able to locate the ground cleanout. I reached out to company to request a new quote. The owner was kind enough to offer to come out for free and re-examine the pipes. His technicians were knowledgeable and answered all the questions that I had. I am blown away by the level of customer service that I received. It is rare, these days, to find a company that stands by its commitments and strives to satisfy its customers. I have bookmarked their info for any future needs that may come up and I will be sharing my experience with my very prolific realtor. Many thanks to Sac Sewer and drain.