S J Conner & Sons, Inc

Whitney B.

Called Monday due to leaking water out of my heating system. Basement was flooding. Asked her a price and to see when we can make an appt. never got a call back. Called again at 4:45, letting her know I needed a price, and when we could make an appt- She said she would have to call me back.

She called back 15 minutes later and said ""a technician is on the way"". I said ummmm no? I need a price and an appt. I can't just leave work- She said ""ohhhhh ok. Let me see what I can do and call you back"".

Wednesday, I hadn't heard anything, so we called another company. They came out. Here is is Thursday, and still no response from them. So, needless to say, we won't be using them for anything. Office staff is not too on top of things.

Jennifer D.

DO NOT WASTE YOUR MONEY. My mother is on a fixed income and they did NOT fix her issue and still charged her right at $300. Her neighbor ended up fixing it and they still charged her. They need to change the video stating doing the right thing for their customers.

Melissa N.

DO NOT HIRE THIS COMPANY!!! They were contracted through my home warranty company not myself for my rental property. I paid my portion which was the $60 service call fee. They came out, provided an estimate and we politely declined. Repairs were NEVER made to my homeboy them; another contractor provided service and repairs. 11 months later they are trying to sue me (Choice Home warranty is who the agreement was with, NOT ME) for work that was NEVER DONE. THESE CONTRACTORS NEED TO DO MORE RESEARCH and UNDERSTAND THE DETAILS BEFORE THEY SIGNUP AND AGREE TO DO WORK FOR HOME WARRANTY COMPANIES AND OTHER ALIKE.

Mark C.

Thanks for great customer service and quick response when my AC unit was down! Highly Recommend ... 5 Stars!

Scott M.

This is the worst company I have ever dealt with. They came out, did half the work, promised would be back, I've called them 9 times in a month and my daughter is still doing dishes with a garden hose! Had the nerve to send me a 2100 bill! Will be taking them to court!

Vicky H.

I don't recommend doing any business with this company. They called me stating I owe them money from the invoices 3 yrs ago. My gosh, why it taking them too long to say I owe them for the part that doesn't work ended up I have to buy a new one.

Sylvia W.

The worst, it took them 2 days to install my AC, then had the nerve to blame us, for paying the guy overtime cause he didn't know what he was doing. Gave me one quote, for a heater unit then raised it by 200, more dollars, if it took you 2,days to install AC unit why would let you install anything in my home ever. they called us we told them stop calling we do not want their business, Monday morning they showed up at my house, they don't get WE NEVER WANT YOUR BUSINESS. I have a installer stay off my property. Don't ever come and ask about anything that goes on at this property. AWFULLY BUSINESS!!!!!!

Courtney L.

Installed the wrong nozzle on our oil furnace, had billing issues, and overall bad experience.

Shevaun C.

I see their trucks on the road all the time, so I thought I'd give them a try. I called and left a voicemail when my AC went out on a 100 degree day. They never returned my call. I will never call them again.

Beverly H.

Service is always been good. Today called at 11 AM and got no service at all. Was told around 5 o'clock today on a Friday, they were shorthanded. This is the first time this is ever happened. Hope things are better on Monday !!