S & B Plumbing

August G.

I love S&B plumbing. I have lived in Hoboken 23 years and they have handled about 5 or 6 jobs for me. Always very responsive and clear in their explanations of what I need and they have great availability.

They are here right now and installing a new stacked washer and dryer. I had some issues with the shipping company who kept rescheduling. They were great and said just call us whenever it gets there and we will send someone out. I explained that I had 48 hours from day of delivery to have it installed and checked out if there were any problems and I needed to return it. They understood and said no problem, they would make sure they had someone there to install and inspect.

They sent a plumber out a week ago to unhook my old gas w/d. I had them scheduled to come the next day to install the new one, but the shipping company canceled at the last minute. I worked with Joanne on the phone and she said just keep them in the loop. I informed Joanne that it was now scheduled to arrive today and she said no problem. Just call them when it is in my apartment and they will send someone over. Sure enough, it got dropped off and I called. They had Jose here in 30 minutes. The same guy who unhooked the old unit, so he was familiar with everything. Terrific team!

Steph S.

Great experience. I heard back from Steve right away, he was able to come out and fix the problem. He took the time to explain everything to me. I 100% recommend.

Aneillo D.

OK where do I begin I see there are four other reviews for the same problem that I am dealing with I have called left numerous messages finally someone came it was the owner to give me an estimate after waiting 5 days I finally got an estimate. I called back the following day no one returned my call I called 6 more times no one return my call finally today Thursday November 1st I called up I got a very nasty woman on the phone who really didn't care if she got the business or not I asked her if she was a relative of the owner and she said no and I said do you usually talk to customers in that tone of voice and she laughed and she said if you don't want to do business with us you could take your business elsewhere not only was his estimate the highest out of 3 other people but the speaking mannerism of this woman who answers his phone is horrible she seems like a very unhappy Person. If you're looking for a reliable plumber do not call them. They really don't care if they get the business or not I had to give them one star or else I was unable to put this throw horrible customer service.

Joe C.

I called them and another plumber yesterday for a dishwasher install last minute. Needed a valve changed. One said a month, S&B stayed next day. Get a call a few minutes later that they had an opening. They got someone out here in time, didn't charge me an arm and a leg, and I appreciated working with their whole team. Would highly recommend.

Thanks all!

Erin M.

Called S&B out to get a second estimate on replacing a drain stop after Dependable Plumbing told me waste and overflow was irreparable and I needed to open an access whole (total estimate $1200). S&B came out and told me that it was possible that they might need to do the same thing but quoted me max of $700 and also said he'd try another avenue first. He was able to find a part and fix in 5 mins and total cost was under $200. There should be more honest people out there like these guys. Highly recommend.

A Y.

The service from S&B is inconsistant but always very expensive.
Over the years they have replaced plumbing pieces because of leaks for two separate issues. One is still leaking the other fixed. They replaced pipes under a sink that 5 months later leaked. They serviced my heating system and did great work.
If Steve does the work it is always high quality. The other people who work for him do not have his skills and are sometimes, at best, acceptable.

Christine W.

I would highly recommend S&B Plumbing in Hoboken. We woke up to a flooded bathroom due to a broken water heater (thank you, Friday the 13th!). Steve was at my apartment by 11:30AM to provide an estimate. Two men came shortly after to install a brand new 50 gallon unit and were completely finished by 4:00PM. The two men who did the removal and installation were very nice, respectful, and clean! They even had to hike up and down 5 flights of stairs and not once complained. Steve arrived towards the end to verify the completion of the work and manage the payments, which was very professional. The entire team was very thorough and very kind. Thank you, S&B!!

Chris O.

I had my 9 year old Rheem water heater replaced by S & B Plumbing with a 50 gallon Bradford White water heater. The removal of my old one and installation of the new one couldn't have gone smoother. I would highly recommend using S & B Plumbing for any of your plumbing/water heater needs!

Lily M.

I called them to repair a constant leak in my bathroom tub & a drip from my bathroom sink faucet. The plumber that came to do the work said he was only able to saw off the shower faucet and replace. The handle now jiggles on the replacement part, but he did do the job. However, the sink went from dripping every 21 seconds, to 14, to now at least every second. I called them when I noticed how much the frequency had increased, and they sent the same guy to look at it again. He said he replaced the washers and was not sure what it was - probably would need to replace the entire fixture. Have you ever heard of a plumber that cannot stop a leaky faucet? Further, the $300 bill I received did not breakdown parts, labor, and the individual jobs, which I find upsetting. I'd like to know how much I paid for the issue to not be resolved. Now that I have a constant drip, I got replacement parts from the manufacturer. I have called and left three messages with no returned call. Guess I need to find someone else and throw more money at this.

Honest T.

Called them for a simple parts question, not even a service call. The woman who answered was friendly and helpful, and referred me to a parts supply place in town, and even gave me there number and told me to speak to the owners. As luck would have it, the parts supply place even happened to be on the same street as my condo.