S & B Plumbing

Aneillo D.

OK where do I begin I see there are four other reviews for the same problem that I am dealing with I have called left numerous messages finally someone came it was the owner to give me an estimate after waiting 5 days I finally got an estimate. I called back the following day no one returned my call I called 6 more times no one return my call finally today Thursday November 1st I called up I got a very nasty woman on the phone who really didn't care if she got the business or not I asked her if she was a relative of the owner and she said no and I said do you usually talk to customers in that tone of voice and she laughed and she said if you don't want to do business with us you could take your business elsewhere not only was his estimate the highest out of 3 other people but the speaking mannerism of this woman who answers his phone is horrible she seems like a very unhappy Person. If you're looking for a reliable plumber do not call them. They really don't care if they get the business or not I had to give them one star or else I was unable to put this throw horrible customer service.

Joe C.

I called them and another plumber yesterday for a dishwasher install last minute. Needed a valve changed. One said a month, S&B stayed next day. Get a call a few minutes later that they had an opening. They got someone out here in time, didn't charge me an arm and a leg, and I appreciated working with their whole team. Would highly recommend.

Thanks all!

Erin M.

Called S&B out to get a second estimate on replacing a drain stop after Dependable Plumbing told me waste and overflow was irreparable and I needed to open an access whole (total estimate $1200). S&B came out and told me that it was possible that they might need to do the same thing but quoted me max of $700 and also said he'd try another avenue first. He was able to find a part and fix in 5 mins and total cost was under $200. There should be more honest people out there like these guys. Highly recommend.

A Y.

The service from S&B is inconsistant but always very expensive.
Over the years they have replaced plumbing pieces because of leaks for two separate issues. One is still leaking the other fixed. They replaced pipes under a sink that 5 months later leaked. They serviced my heating system and did great work.
If Steve does the work it is always high quality. The other people who work for him do not have his skills and are sometimes, at best, acceptable.

Christine W.

I would highly recommend S&B Plumbing in Hoboken. We woke up to a flooded bathroom due to a broken water heater (thank you, Friday the 13th!). Steve was at my apartment by 11:30AM to provide an estimate. Two men came shortly after to install a brand new 50 gallon unit and were completely finished by 4:00PM. The two men who did the removal and installation were very nice, respectful, and clean! They even had to hike up and down 5 flights of stairs and not once complained. Steve arrived towards the end to verify the completion of the work and manage the payments, which was very professional. The entire team was very thorough and very kind. Thank you, S&B!!

Chris O.

I had my 9 year old Rheem water heater replaced by S & B Plumbing with a 50 gallon Bradford White water heater. The removal of my old one and installation of the new one couldn't have gone smoother. I would highly recommend using S & B Plumbing for any of your plumbing/water heater needs!

Lily M.

I called them to repair a constant leak in my bathroom tub & a drip from my bathroom sink faucet. The plumber that came to do the work said he was only able to saw off the shower faucet and replace. The handle now jiggles on the replacement part, but he did do the job. However, the sink went from dripping every 21 seconds, to 14, to now at least every second. I called them when I noticed how much the frequency had increased, and they sent the same guy to look at it again. He said he replaced the washers and was not sure what it was - probably would need to replace the entire fixture. Have you ever heard of a plumber that cannot stop a leaky faucet? Further, the $300 bill I received did not breakdown parts, labor, and the individual jobs, which I find upsetting. I'd like to know how much I paid for the issue to not be resolved. Now that I have a constant drip, I got replacement parts from the manufacturer. I have called and left three messages with no returned call. Guess I need to find someone else and throw more money at this.

Honest T.

Called them for a simple parts question, not even a service call. The woman who answered was friendly and helpful, and referred me to a parts supply place in town, and even gave me there number and told me to speak to the owners. As luck would have it, the parts supply place even happened to be on the same street as my condo.

J A.

I've used Steve at S&B many times over the years, lots of great work by a great guy. Reliable, honest, can't say enough about them. Highly recommended.

Jolene S.

I called S&B after a very bad experience earlier in the day with Luongo Plumbing (who happened to come highly recommended to us).

Here's the story:
It's the middle of winter and we find ourselves with no heat and negative temperatures on the horizon.

The previously mentioned guys came out spent about 5 mins looking at my furnace and said, ""You likely have a frozen pipe, there's nothing we can do. It's eventually going to burst, here's how to shut it off when it does and then call us to come fix it.""

Then they left!

Having survived hurricane Sandy and living on the ground floor, we are no strangers to a flooded apartment but I couldn't believe there was no recourse and that I simply had to wait around until the inevitable burst and flood!

Was there no getting ahead of this?! I just had to wait till the damage was done?!

We decided a second opnion was in order! Off to Yelp for a search of other local plumbers... We decided to give S&B a try based on the good reviews here and other sites.

At around 5:15 pm I called and left a message. About 20 minutes later Steve called back and said he could come shortly. I was pleasantly surprised. I was thinking maybe I'd be lucky to get an appointment for the next day, let alone the same day!

He also told me there would be no charge for the service call unless any work was done. I was happy to hear that as other companies I had researched charged just to come out in addition to any work.

In less than 10 minutes he was at my door!

Right away he was so different from the other guys. He walked from room to room actually looked at all my heaters and the furnace, did some tests and even though he came to the same conclusion that it was likely a frozen pipe, he didn't give up there!

He kept a hose running and was trying some troubleshooting things. He also discussed what we could do to fix it before it burst, that they could try to thaw and repair any broken pipes rather then me waiting until they thaw and flood on their own.

I was happy to hear we could try a preemptive strike and not just wait until there's a puddle of water on my floor!

Luckily none of those scenarios happened because Steve was able to clear the line! He worked his magic and somehow was able to get it running! He said it was likely a partial freeze vs a solid freeze and was able to clear it out.

In the time he was here, he not only fixed my heater, but also gave me peace of mind that if he hadn't been able to get it running that night that there was still something he could do. There would be no just waiting until I have a flood with S&B!

Steve wanted to do everything to PREVENT me from having to go through all that and he did! He actually worked to resolve the issue rather than take the easy way out.

I am SO happy with the prompt, throuough, and professional service I recieved.

The cost was also very reasonable and less than most of the other places I researched. Though I would have paid more because the great service was worth every penny!

I was in a desperate and stressful situation and S&B bailed me out!

Next time they will be my first call!