Russell Plumbing & Supplies

★★★☆☆ 3.0 / 5 (98)
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: 1014 Broadway Ste A, El Cajon, CA 92021
: (619) 561-0585
:

Company Overview

A family-run company for more than 35 years.
Services available 24 hours a day, 7 days a week.
Established in 1978 in Lakeside, CA, by Leon 'Dan' Daniels. Dan introduced his small-town values of customer care, reasonable rates, and assured quality craftsmanship from New England to Lakeside, California.
Tim Daniels, Leon's son, began working at Russell Plumbing in 1979, with his younger brothers, Ted in 1981 and Sham in 1985. Ted and Sham are at the helm of the company today.
For 37 years, Russell Plumbing & Supplies, Inc. has remained family-owned and operated, still functioning from the same site.
Most of our staff have been with us for over a decade; many have been here for more than twenty years.
While we help with your plumbing and drain cleaning needs, our dedication to customer service will remain rooted in these proven small-town principles.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Water heater installation
  • Water heater repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Katherine K.
★★★★★

Absolutely wonderful service we had a car crash into our house taking the water main out! Even though it's Saturday they had Jeff the Plumbing expert show up. Very professional and he was able to restore water to our home. We have additional exterior damage but to have this fixed is such a relief. So grateful. Pricing also was reasonable. Again Thank You. After a horrible morning you made a difference.

Al L.
★★★★★

These guys are fantastic. Reasonable and honest! Eric came out and fixed my plugged drains that the ""other guys"" could not fix. He did the job in a professional and timely fashion and gave really good advice if we should have any more problems in the future. I highly recommend him!

Josh P.
★★★★★

Russell plumbing is a no excess frills , mom and pop feel plumbing shop. They have always done us excellent work, in a tidy or cleanly manner at a fair to market if not below affordable price and they stand behind their work. 5 stars .

Terrie M.
★☆☆☆☆

Russell's Plumbing was supposed to show up between 10am and 2pm today. It's after 3pm and no sign of a plumber. The office called at 2pm to tell me they would have someone out sometime later today. We have had our water turned off all day and stayed home from work to wait for a plumber from Russell's service. I now see why there are so many one star reviews about them on Yelp.

Eddie M.
★☆☆☆☆

I called four days ago to get an estimate for my RV Park to have them install gas line throughout the whole park ,they gave me an appointment for yesterday Jan 16 between 1-4 PM. I called the company @ 3:45 asking if someone on their way come to find out after I called them they said the person was tied up in the job. They never bother to call me after I waited for them for THREE hours what kind company is that !! why should I do business with company that have ZERO customer service .

Eddie M.

Jen V.
★★★★★

Our hero!! Had a huge birthday party at our house and towards the end of the night we had a major plumbing issue because a kid from the party thought it's be a great idea to throw rocks into our clean out pipes. Basically all of our pipes were backed up and we couldn't use the toilets or sinks, all while we still had guests. Called several plumbing companies through yelp and Russell Plumbing was the only company willing to come out on short notice and after hours. My neighbor even recommended Russell's because they had called them for help before! One of their guys was still out on another late job, but he called me and assured me he'd be at our place ASAP and guaranteed he'd fix the problem at a reasonable price. Pokey was the plumber, he was nice, and got the job done right away and saved our night! He even cleaned up and and it was as if we never had a plumbing problem! Thank you Pokey! You are our plumbing hero! We will definitely be referring Russell's Plumbing to all of our family and friends!

Dean B.
★★★★★

I have used them for years and highly recommend them for plumbing problems.
On time plumbers that know their business and always solve my problems. Polite men who get the job done at a fair price

L W.
★☆☆☆☆

Someone from Russell Plumbing came and gave a wrong diagnosis on the problem with the shower. When I called them about it, the person answering the phone argued with me and said ""are you going to pay or not?"" She was referring to the $115 consultation fee. Last time we used them, the plumber they sent charged us for two hours ($90+ per hour) even though he was in the condo for a total of 15 mins. They've really gone downhill over the years. I don't get the sense that they care about anything other than money. Sadly, it's time for us to take our business elsewhere.

Rios R.
★☆☆☆☆

I called 5 times for an emergency and wait for more than 2 hrs and nobody showed up. Please, change your call center and remove your 24/7 service because it's not true. Even to cancel the service, the call center asked me again for all my information like I'd never called.

Will S.
★☆☆☆☆

We live in El Cajon in a Senior Park one of the units had a plumbing problem. There was fecal matter and toilet paper all over our streets even running up to the next street over called and let them know twice and still here we are with fecal matter and toilet paper all around. Isnt this an unhealthy situation???? Who do you call next?

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