Rubio's Plumbing

Satch T.

Called this placed and gave our informations. The man on the phone, mumbling and told me he will be there between 2-4pm. He never showed up. so I call him back around 5pm.... he tells me appointment is for tomorrow 2-4pm. Ok, miscommunication, I thought. next day comes, NO SHOW. NO PHONE CALLS. Bad business..... I would not waste calling this place, I don't care how good the plumber he is. very disappointed even though he has decent YELP reviews.

Melinda B.

It was time to replace our kitchen faucet. I was happy to find a local, small business in my city. The apprentice that was sent over was nice but clearly lacked skill. One of my roommates needed to help him with tools and removing the original faucet. That's all fine, I understand he's learning and it's great he's learning a trade. However, in his confusion on how to remove the faucet, he was pulling on it so firmly that the sink was lifting up, and tore the seal that was gluing the sink to the granite. I understand things happen and he was learning, I just wish the company would have offered to mend that problem. I paid over $300 for a faucet switch out, and now I have to pay to repair the seal. It isn't a big deal, or a big cost to do that myself, but for the sake of integrity and customer service, I'd assume that's a natural offer to the customer.

Since the apprentice was taking a while to complete the project, I couldn't wait for him to finish because I had errands to run. It being my only day off that week, I had to take advantage of my day and get other things done. His boss is the company owner, I believe, and he arrived to help his apprentice. They ended up needing to go to the store for parts. I was asked to pay the bill before the work was complete, as I was heading out to do other errands. I told the owner I would pay via Zelle once I returned, the work was complete, and I was able to inspect. A couple hours later I received a text asking that I pay. I had just gotten home, literally, and I still needed to make sure the faucet was ok. It all looked good, and I sent the payment. Not long after using the faucet, I realized the water pressure was not as it was before. The line had pockets of air, or something, and the water sort of ""spits"" when you turn it on and change it from hot to cold. I called and spoke with the owner and asked if would assess and remedy. He asked I resend my address and someone would arrive later that day. No one arrived. I followed up a week later, and no response.

It is disappointing the lack of integrity some companies have. He asked for payment repeatedly, and of course I paid my due that same day. But when it came to returning to assess the issue that wasn't there before, I get ghosted. Not only that, but now I get to pay for damage they caused.

I don't like leaving bad reviews and I hardly ever do it. I'm pretty understanding that mistakes happen and it's not a big deal but being disregarded this way is insulting and dishonorable.

Jennifer S.

Our water heater broke down and needed a complete replacement. He gave us the best price, fixed same day, and even repaired a water hose that was stuck without charging extra. Would definitely call them back in the future.

Steven B.

Rubio's Plumbing repiped my entire house with PEX pipe. They were on time, professional, finished the job in a timely manner, cleaned up after themselves, and gave a fair price. I would definitely use them again and highly recommend their services.

Leslie R.

Great and affordable plumbing company. Very reliable plumber who is always looking to help people.... Very clean and punctual!

Erika E.

My shower drain was clogged and all this nasty black water started coming up out of it. The water from the bathroom sink was coming up into the shower too. I got onto Yelp to search for a plumber and read great reviews about Rubio's so I decided to try them out. I called Rubio's Plumbing and left a voicemail and I got a call back within a few minutes. I spoke to Robert- he was really nice, asked about the problem and gave me an eta as to how early he could get here. It was the same day so it was perfect for me. Fernando showed up and was also super polite and kind, just like Robert. He got to work right away and fixed my shower drain. I felt the price was fair and the customer service was right on. I will definitely use Rubio's again and I will also recommend them to my friends and family. Oh, and Fernando was really clean, he didn't leave a mess or anything. That's always appreciated.

M A.

When me and my family we want do some thing we always Yelp and look for the others Comment, and I never go wrong , this is how I find Rubios pluming.
Mr Roberto he take my call after hours and he took my request for service for the next day service as my request , they come on time fix my Kichen sink with great price.
And I am sure I will call Rubios plumbing next time as we needed .

Thank you to mr Roberto and team.

Jose A.

I called about a faulty shower that did not produce hot water. After a couple of hours work and replacing the cartridge twice, no luck. I paid $98 and not only was I left without hot water but no water at all. I was told the repair would require breaking a wall and a hefty bill to replace the plumbing. Before signing up, I called another plumber who took 5 minutes to adjust the cartridge. The problem was fixed.

Disappointed that the problem was not identified earlier and when I asked about next steps it was upwards of $1k.

Antonio P.

Great guy on time, professional, and reasonable price. Thank you for helping out my Korean War Veteran Father in law and his wife.

Regina H.

Amazing service! Fast friendly and reliable. I messaged this morning around 9am and by 10:30 he was here to fix my issue of a clogged bathtub and I dropped my airpod down my sink