Ruben's Plumbing Services

Grant W.

Exceptional plumbing company for a great price. Responsive, timely, and does what they promise. Had my tankless hot water heater recently and was blown away in all three ways, thank you!

Lis M.

Ruben came to save our day after calling many plumbers who were not able/willing to service the issue that was preventing us from having water in the home. Ruben came after hours and helped us solve the problem with 1 hour! Thank you for coming out to check our pipes and get our water running again in the Mustang Ridge area!!!

Kelly B.

I have been using Ruben's Plumbing for 4 years. He fast, reliable, knowledgeable AND he is very kind. You can't go wrong with Ruben!!!

Mike E.

I have used Rubens three times now for various issues at my house. All three times they were able to get out of here quickly, on time, and the jobs I have always been done perfectly. I highly recommend Reubens for any plumbing need you may have

Brooke P.

My company has used Ruben's Plumbing multiple times and they are always professional and get the job done efficiently! We would highly recommend them to clients and friends!!

Rodney W.

Johnny arrived on the day and time specified. I showed him what we needed done. He had a quote for me within 10 minutes. The quote was well within my estimated budget figure so I agreed to the work. He had to travel to the hardware store to get the adapters he needed. Even with the extra time for travel the job was completed in just at two hours. We now have a new faucet and catch basins in the kitchen sink. Excellent work and very friendly.

Hanna M.

They were over an hour late and when I called the plumber admitted he forgot to come by to my house. My landlord chose this company. If I had control over it I would not hire or recommend this company.

Robert B.

I cannot recommend a more outstanding guy.

My girlfriend decided to pour about 20oz of solid bacon fat down my garbage disposal and it didn't work out very well. After a long heartfelt talk about why we shouldn't do that, I tried to fix it myself. We tried baking soda and vinegar, Drano, using an auger. Nothing worked.

Ruben responded at the last second. Came over within an hour of us hitting him up, and fixed it like a charm. He was informative and explained everything to me so I could fix it myself in the future.

I'm a customer for life. I can't thank him enough.

Julie M.

Ruben was employed to correct the installation of a new filler valve which I had attempted myself in an effort to save money. It took him an hour and he charged $162.50, no new parts were required. He gave me a 90 day warranty. Before he left I noticed there was leaking from the tank and he told me I needed a new flapper. He said he could get one but there would be an additinal charge for his time so recommended I get one from Home Depot and install it myself which with some difficulty I did. Later that evening the toilet was running constantly. I called the following morning and he returned to adjust the filler valve.
Two weeks later the toilet was difficult to flush and eventually could not be flushed at all. The toilet was intermittently running. He sent his young apprentice whose fix lasted 24 hours.
I called again and was told the toilet needed to be rebuilt which would involve further expense. When I asked about the 90 day warranty he belligerently told me that he couldn't keep making warranty calls and suggested I find another plumber if that solution was unacceptable. He seemed irritated by my calls and it obviously never occurred to him that I wouldn't need to keep calling if the toilet had been fixed properly in the first place.
I employed and paid this man in good faith and expect him to honor the warranty he issued.
His warranty is obviously not worth the paper on which it is written and he's unwilling to honor it since warranty calls do not generate further remuneration.
Buyer Beware!

Michelle H.

Quite simply, Ruben is the best in Austin! I've been actively engaged in real estate for 15 years and no one come close to matching Ruben's integrity, capacity, accountability and professionalism!!
-Michelle Hendrix, Realty Austin