RT Olson Plumbing, Heating & Air Conditioning

Doug P.

You know that moment when you realize that you are over your head and make the decision to call a plumber. You read the reviews on Yelp and pretty much roll the dice hoping your not going to get ripped off.

I could not be any more happy with the service and quality of work Gavyn did on one of our spare bathrooms. This guy went beyond the call of duty making sure everything was perfect. Our tub's cartridge was ""STUCK"" and we had no hot water. Gavyn did everything in his pay book to get it out. It took awhile but he did such a good job I had him upgrade all the tubs fixtures. I've found the only Plumber I'll ever use.

Honestly, don't even bother with the other guys. This is one company you can trust to do great work at a fair price.

Cait D.

This company was great from start to finish! I called Bob at 7:30am and had someone here by 10am. Dan fixed the problem and was out the door in less than an hour. I can't thank these guys enough for helping us with our toilet issue! Really great, friendly, honest, service.

Faye M.

Awesome experience! They were very professional, safety conscious (wearing masks), took time to explain what needed to be done and why, as well as being competitively priced. I would definitely recommend this company and would use them again.

S H.

I looked at several different review web pages before deciding on RT Olson. They weren't the cheapest nor the most expensive, but I went with this company based on the consistency of the reviews. I'm happy to say that I'm another happy customer. Bob will give you a quote over the phone but I suggest asking for an invoice so you know the bottom line. His workers were great! They showed up on time. Kyle and Manny did go over and beyond the scope of the job. They even showed me some tricks of their trade. Great workers and great guys! I no longer have to be searching the web for a plumber, I know who to call.

Aaron M.

I was impressed that upon my initial call for a water leak, the company owner, Bob Olsen, responded within two hours to investigate the water leak source. The leak was promptly detected and stopped. Bob explained the process as he worked. During his service call he detected that my houses' original 20 year old water pressure regulator was worn out and allowing very high pressurized water to endanger my inside pipes, appliances, and water valves. Water leaks suck and cause tons of expensive damage if not caught early. I'm glad I was able to take preventative action by replacing the regulator. The work was done in a clean and precise manner. All of the workers that came to my house were professional, knowledgeable and friendly. The drywall contractor that was used for the leak damage did excellent professional work and I was able to have an interesting political conversation with him. This year, 2020, has been a dark spot for everyone but this service call brought a little positivity for me and my family. Thanks Bob.

Jaime S.

Absolutely fantastic!! Called Bob to find out if he could help us because we had a leak in our hot water line. He sent Chris out - he was there in less than an hour - and within a few minutes the problem had been identified. Now to be fair, this was the not the first plumbing company that we called. The first one, sent out by our insurance company, wanted us to remove the kitchen pantry in order to access the hot water line. Chris was able to figure out there was a small crawl space below the hot water heater and that a reroute of the line could go through the attic. No costly, and unnecessary, expenses needed to get the repair done. When the insurance company okayed using RT Olson, Bob sent people out and estimated that the repair time would be about 5 hours. 2 hours later, they were done, we had hot water back and all the dry wall that had been removed was nicely stacked so that it could be reattached and the walls easily repaired. Fantastic!! Will use them again and recommend them to anyone who asks! If you have a plumbing problem - call Bob first! Fair pricing, great service, friendly and knowledgeable repair people. Thank you!!

Andrew B.

Man what a long process but it all worked out. We had a water leak in our wall from old pipes which resulted in an insurance claim. No other plumber would help us out that night, but Bob dropped what he was doing in diamond bar and drove to Yucaipa to fix our leaky pipe and get our water back on temporarily. Then the real work began. We decided to do a whole house repipe so this would never happen again, Bob and his crew were quick and efficient, the whole house repipe was completed in three days. They handled the mold mitigation, installed a new shower/tub combo in the damaged bathroom, and drywall repair. RT Olson plumbing also stood by the quality of their work. Unfortunately we had issues with the quality of drywall work, which was not RT Olson's fault, and Bob had everything repaired and redone to our satisfaction out of his own pocket. That shows me that he and his company care about his customers and the quality of work. Thank you RT Olson Plumbing!

Nadia I.

I had a slab leak that ended up needing to be submitted into my homeowner's insurance. Bob and his team made the stressful experience much easier on me. I was walked through the whole process and kept informed. They had a solid and cohesive team of people to get the plumbing, demo, and remodeling done.

Tyra D.

Thank you for answering our call after hours on Friday night!

Thank you for promising to arrive at 9 am on Saturday morning!

Thank you for arriving promptly and GETTING THE JOB DONE!

Thank you for being considerate of our lawn and finding an alternate way to replace a pipe.

We are thrilled with your staff, your professionalism and your promptness. We will recommend you to anyone that asks.

We wish you a Merry Christmas! Because if you, we will have a fantastic holiday season!

Ray R.

Wow - A+ Job. All the things you would look for in a contractor.

On time
Fair Cost
A+ Quality

I have employed them for two projects so far. One was nasty, with a gas leak that required a new pipe to be run. The old gas pipe ran under a concrete slab. Since you really don't want to dig under a concrete slab (who knows what else is under there - 50 year old house), the alternative was through the attic, to the gas water heater, and to the gas stove. Bypassing the old line that was run underground.

The other one was hydrojetting some main lines. Great price, and going through some tree roots that were so bad, they got a sewer snake stuck (another company). Snaking is cheaper, but sometimes you just have to pay the money and hydrojet. It makes the pipes look like new. We did a camera at the same time.

Bob is the owner and is very responsive. He is a great asset to anyone with a house, apartment, or business in the Riverside area. Bob has an amazing roladex, and can refer really good people to help out in other areas.