RT Olson Plumbing, Heating & Air Conditioning

Ma A.

When I first discovered a slab leak in my home I freaked out. After some research I came across RT Olson and called them. Shane Becica was our tech and was great from the moment he arrived, very professional and courteous. He identified the problem(s) and let me know all of my options and was very honest. Follow up is extremely important to me and he definitely came through.

Melissa J.

This company is great to work with from customer service to field work.

We had a pipe break outside our home and a neighbor recommended calling RT Olson. We read through their excellent reviews and called. Roxanne was so helpful and was able to get someone to our place that morning. Shane worked through the mess in record time to assess the damage and gave us a very fair price to complete the repair. Unbelievably, the company was able to send Rudy out later that afternoon with the parts to complete the repair. He fixed everything, but had to leave the repair exposed to dry overnight. He was back first thing the next morning to complete the job. The jobsite work was cleaned to perfection, the techs were knowledgeable and communicated through each step, the cost was fair and every item was explained before the work was started. This was an epic example of company teamwork. We have already shared our experience with RT Olson Plumbing with several neighbors and we know who we will call if we need a plumber in the future. Great job!

Bruce D.

Adam came by today to repair a leaking relief valve on our water heater. Great service, friendly and very efficient; only charged for what we needed. RT Olson has always done great work; highly recommend them for any plumbing needs you may have.

Sheila L.

I had to have remediation work done on a garage wall and needed to have the water heater temporarily moved. I called several companies and then came across Bob Olson company. Best of luck! Starting with Roxanna in the office who was a gem- professional and assured me that the request was something their company could handle.

Next the owner Bob personally called me to discuss the situation and later provided a written estimate.

Finally Shane the technician came on the scheduled day and handled the project promptly and professionally.

I appreciate the excellent customer service received, and they had the best cost out of all I researched.

Jerry P.

Called for an appointment (slab Leak). He came by himself told me that he is a manager from RT Olson. Was introduced that its a family owned company and number 1 in the area for plumbing etc... Showed him visually where the leaks coming from. He ask the question, when this house was built? Told him 1997. Bought it 2016. After knowing the location and year it was built. I was told that my house needs ""whole house repipe"" and was shocked of how much will it cost me... The house was only 27yrs old and no evident of leaking inside and on the second floor. He did not even inspected my bathrooms and kitchen with any device to detect for leaks. Pls let me know if this the correct procedure, so I can reverse my rating.

Amanda W.

We had fast response and great service from Gabe today when we had a blockage in the kitchen sink. Friendly, responsive and informative about our problem - as well as clearing the blockage!

Ken V.

My hot water line leaked between the water heater and the kitchen. I originally called All Pro Plumbing. But, they failed to show up at the appointed time to re-pipe my entire house two days in a row! I cancelled them and found RT Olson on line.

David showed up approximately thirty minutes after I called. He reviewed what had to be done and recommended a whole house re-piping as this was the second leak in two years. The pricing was much better than All Pro.

Because it was three days before New Years, Bob Olson had all hands on deck to complete the job before the holiday! A five man piping crew showed up at 8:00AM Friday. They worked very quickly and efficiently and finished re-piping in about eight and a hours.

They had covered all the floors and walls bc before starting. Upon completion, they swept and washed all the hard floors. They also vacuumed all the carpeting, GREAT JOB!

The next day a three man dry wall crew showed up at 6:30AM. They also coveted all the flooring and hung plastic sheeting from ceiling to floor to protect areas they weren't working in. They worked through out the day and dry walled, patched and textured all the access holes cut in the walls and ceilings to do the piping. They finished in about seven hours.

Upon completing the patch work, the textured finish matched the original walls well! My only concern was that the patch work under the sinks could have been done better. They also cleaned all the flooring and carpeting.

All in all, I highly recommend RT Olson Plumbing. Ask for David. He is a very caring, knowledgeable young man and a pleasure to work with!

Nan T.

DO NOT EVER USE THIS COMPANY! They should get zero star. Hiring this company was the WORST MISTAKE we have ever made. RT Olson Plumbing and Dry County Restoration are the worst companies we have ever worked with. To me they have no integrity.

My mother-in-law's house had a water pipe bursted underneath the concrete slab on August 4. We hired this company because they said they would bill the insurance company directly and we would not have to pay anything out of pocket. That was NOT TRUE because after we signed a contract with them, they told us it will cost us $2000 extra out of pocket. Bob Olson told us he would match the lowest bid of other companies but he ultimately did not honor his words. It was too late for us to back out because we already signed his contract.

They did not submit the claim to the insurance company until October 2, almost two months after the pipe bursted. They got paid but we have not received any payments from the insurance company. DO NOT USE this horrible company. They will say anything to get us to sign a contract with them. Once the contract was signed, everything went downhill for us after that. And they won't honor their words. I am going to file a complaint with the Contractors State Licensing Board about these 2 companies.

Buyers Beware. Don't ever use Dry County Restoration and RT Olson Plumbing. We ended up spending so much money out of pocket! I'm a real reviewer and I want to warn other customers of this company. I wish someone had warned us before we signed a contract with them.

Luis P.

We hired RT Olson plumbing for a leak we found in one of our bedrooms. David G. came out the same day to diagnose the problem. He returned the following day with Junior and found we had a slab leak. Since the minute they walked in the door they were very professional and polite. David informed us of our options for repairing the issue without any pressure or trying to sell us on one particular option. Since both our bathrooms were out of commission he offered to prioritize our home early the next day to do a temporary re route so we'd have at least one of our bathrooms working. He and Junior came out early the following day and completed the job efficiently and with cleanliness. David has done an amazing job working with me on what was needed in the home and Junior never failed to ask permission or be polite the entire time. Thank you RT Olson for hiring not only knowledgeable professionals, but also well mannered people.

Nancy B.

I had a leak in my water heater. I called and within a few hours I had a technician (David) fixing the issue. He was friendly, professional, and knowledgeable. Answered all my questions . Explained what needed to be done. After work was completed he walked me through what was done. Prices are reasonable. This is my third time using this company always happy and satisfied with the outcome. I recommend this company 100%.
Regards,
Nancy B