RSP Plumbing and Drain Cleaning

Kristina D.

If I could rate this a zero star I would....

If you're thinking about this company for any kind of work steer clear!
Rob was referred to us by someone else who used him a few months ago. He's affordable, but you'll end up paying more fixing the mistakes he makes.
He initially came out so we can add a gas line to our kitchen so we can install a gas stove. His story is he got tired of working for other people so he started his own company. We support small businesses and would rather help people who struggle because we have been there before. He came out and hooked up the gas line. The house smelled like gas, so we gave it some time, opened up the windows and turned fans on to clear house of gas smell. We contacted him and told him and he claimed he did everything right. He stated that if there is still a leak he'll come out and fix it. Well, the next morning there was still gas. I called the gas company to find out where the leak is coming from and they shut the gas off until repairs were made. We called rob, he came out and fixed the problem, he said the fittings weren't tight enough and he tightened them down. We had more plumbing stuff to do to our house and I wanted to hire someone else because I felt like Rob was going to be a problem at some point if he makes another mistake and we called him out on it. My husband being such a forgiving man wanted to give the guy another chance because people make mistakes. So my husband hired him to add a shut off valve and expansion tank to our water heater. Rob came out when my husband was at work and did some work I have no clue what he did. When he finished what he did he didn't do it right. He slammed the water heater in the closet about 4 times trying to make it fit right. I had air in all my pipes and water heater was not turned on correctly. I had no hot water for two days and it was leaking before we called rob and told him what's going on. He claimed it wasn't his fault and when he finds time he'll come out and look at it. I have a young child who just had surgery and needed a shower and we had to rely on this guy to fix it. Well we had a second opinion and had someone come look at the work. The eliminators misfired and blew the fuses, the tank was leaking. We had to pay a plumber to come fix the problem and the water heater still didn't work because there was no power going to it. Then we had to hire an electrician to come fix the electrical to the tank. Now I've paid a plumber, electrician, buy a new water heater, I have a hole in my wall and I paid for this con artist. We tried to talk to him and ask him to take some responsibility for what he did and he refused. He has giving every excuse in the book not to do the right thing. We asked him to put at least $140 towards the water heater he broke. We were willing to pay for all parts and some of his time for the work he did and yet still he would not take responsibility. I suggest if you think about hiring him, be ready to fix his mistakes and paying double or triple the price he charges. As the saying goes ""you get what you pay for"" is true to the T.

Mark M.

Stay away from RSP plumbing we had him come and install our gas line which he left leaking into house and had to come back out after we had gas company shut it off, his prices are under the table prices so expect under the table work. He also broke our water heater and took no responsibility what so ever just said it wasn't his fault he blew the fuses and heating element by dry firing it and his excuse was but the expansion tank ( I put on didn't leak) I have contacted better business bureau reguarding him and filed a complaint ( STAY AWAY )