RSB Plumbing

Greg W.

""A friend in need is a friend indeed"". That is what I've always felt with Richard Beck plumbing company. You know how it is when you need a plumber, you NEED a plumber! Richard has always been responsive, as possible, even though he's busy - Cause he's good and fair!! Another key element I appreciate is his expertise with diagnosis and EXPLANATION! I wanna know what's going on and what it's going to take to fix it. That may be easy when a drain is clogged but recently I had a hot water leak under the stone kitchen floor! I had fretful thoughts of jack hammering up the kitchen stone and slab! After determining the location we agreed to reroute the pipes through the walls and his guys got right on it and did a GREAT JOB! Same day done. I called his recommendation for the drywall repair, who was there 2 days later and also did the paint. IMPOSSIBLE to tell where it all happened!!! Yes I'm stoked, again! YAY RSB Thanks.

Peter G.

Unfortunately I was referred to this Plumbing company by a good friend and tenant to help locate and repair a gas main leak which I'll say that his team did in fact fix but the finished job was a hack job!!!

However if you like working with a company that bids extremely high saying he'll give you a deal if it's any easy fix and says they'll be there at 7:00 AM and shows up at 10:00...then drops off his team and says he'll meet at 2:00 and shows up at 5:00 PM which I feel is unacceptable Richard is your man.

The owner of the company is extremely combative and tries to intimidate you with his 30 year career of all happy clients which I now see on YELP isn't quite true.... he never listened and his only focus was to come and get his $$$.

The repair ends up being a 3' section of green pipe that's right off the gas vault which required one thread and in all actuality took less than 3 total hours to repair with less than a 2' x 2' Concrete removal and threading one pipe for $2500 cash which I feel is rather high

Also note that while Richard demanded the cash he still has not to date provided a receipt or guarantee for his services.

Not a good experience for a homeowner and I will never use RSB Plumbing again!

Israel O.

My Very good friend in Rolling Hills Estates Called This plumber For No hot Water Service call. He came out and Replaced the Thermal Couple to the hot water Heater .Well let me tell you ,it only worked for ONE DAY He Charge Her $150 So he came out again to light the Pilot. Bye the way Thermal Couple's sell at Home Depot for $12.48 . So I went to see what work he did .He did NOT Install Four Torx 20 Screws that hold the burner in place and broke a grommet and did not install it correctly with a big gap Potentially leaking Carbon Monoxide so I told him about it he Got Mad did not fix anything and called me a illegal. So he insulted me, I had to order new parts from General Electric rework every he touched DO HIRE THIS RAT He is very Sloppy And RACIST and Expensive ! BEWARE!

Racheal W.

Amazing! I started using him because he knew my landlord and trusted him. After getting estimates and eyeing the job, he's fair and knows what needs to be done in literally just a few seconds.

Very trustworthy, has been able to come by same day and the next day with little notice, and prices are fair.

Nancy S.

Hands down, the WORST plumbing company I've ever hired. Richard had to keep coming back to fix (or attempt to fix) both bathroom and kitchen issues. His brother installed faucet handles incorrectly and Richard attempted to fix it, but it still wasn't right. After spending too much wasted $$$$, I hired a plumber who corrected all of these problems at a great price in a fraction of the time it took RSB. Save yourselves the headache and call a reliable plumber.

NL

C R.

If they are as reckless plumbing as they are driving, I'll look elsewhere for my plumbing needs. One of their vans buzzed a group of us cyclists on a quiet residential street in Palos Verdes. Missed us by a foot (the law is 3 feet separation) doing at least 30 mph (speed limit is 25).
When I called the office and spoke with the manager, he said he was aware of the 3 foot law. His first question was ""were you to the right of the white bike lane line?"" I said here is no bike lane. He then stated that we must be on the other side of the line because ""he has had this issue before and the Palos Verdes Police say we need to be inside the white marked bike lane."" Nothing could be further from the truth. There are no bike lanes in PVE and his intent on shifting the blame to us law abiding cyclist was filled with defiance. Not one word of an apology or ""I'll speak with my driver so it will never happen again.""

What will never, ever happen is me using RSB Plumbing for any plumbing needs. There are plenty others out there that just plain care about the residents of the community.

Mushki G.

Richard is always so pleasant to work with and super helpful.
No request is too minimal or too large, he shows up right away, gets the job done promptly, leaves no trail behind him. Most of all, his pricing is fair.

Amy S.

Richard is the most honest hard working man I have ever met! We have used him multiple times I've referred him to my mother in laws house and my moms house anyone who needs a plumber I refer them to rich. He does great work at a fair price. I will forever use RSB for all my future plumbing needs.

Dan S.

I have been using RSB for many years now. I own and manage rental properties and I have probably had 50 or more service calls over the years. This company does quality work at a fair price every single time. I have referred at least 10 other friends and relatives and every one called back to thank me for the referral. A couple of service calls stand out... My cousin's ceiling had caved in due to leaking toilet seal, Richard came out immediately close to midnight and reset the toilet properly with no extra charge for the emergency service. Another time my aunt referred her neighbor to RSB for a drainage issue with a sump pump... another plumbing company had quoted him thousands of dollars telling him he needed his pump and entire system replaced. Richard came out and spotted a minor problem which he fixed instantly and it turns out the other estimate was just nonsense. Charge for this call was $0.00, Richard simply asked that he call him next time and tell a friend. I don't know of many companies that treat people with that level of honesty. I have had them do drains of course, but also new toilets, faucets, gas lines, and many other things. The work has always been done right the first time and they always take the time to clean up any mess from the job. This past winter they did a double sided gas wall heater for me and their price was almost $1000 less than other estimates I got. This job was done by Pat and he kept working late so my tenant would have heat that night, which was much appreciated.

I also like to support locally owned small businesses, and that is what you get with RSB... you will either deal with Richard who is the owner or his brother Pat and the job will be done right at a fair price.

Scott W.

Richard Beck, owner of RSB Plumbing, and his crew couldn't have been any better when they completely re-piped my townhome. I had two expensive water leaks within six months which caused a lot of damage. Apparently the builder had used sub-standard copper, which, 30 years later, was subject to pin hole leaks. I went out for bids to four plumbing companies. The bids were wildly different, but Richard was the lowest. He came out to survey the situation and was very thorough in describing just how the job would go and what to expect. So, I selected him and agreed he would start in a week. He arrived promptly at 8 am on Monday with two other employees and got right to work replacing pipe. They worked like beavers for the better part of 5 days. I am the curious type, and they stopped to explain what was going on many times. It was a very big job! I had expected that I, and my cat, would have to go stay in a hotel at least two nights, as there likely would be no water. But the guys managed to turn the water on at the end of each day, and I could stay home! I also needed a new water heater, so I asked Richard if he could install a new one while he was on site. He sold me a new heater at his buy price and did not charge me any labor to install it! All the while, the crew was very careful not to damage anything in my home, and put down tarps and hung poly to keep the dust down. They cleaned up at the end of every day and left the place spic and span. At the end of the week, I had all brand new thicker copper pipe and gained the confidence that there would now be no more pipe leaks. It is difficult for me to believe any of the negative reviews I see herein, as that certainly was not what I experienced! Richard and his crew were extremely conscientious, through and friendly. I highly recommend RSB Plumbing to take on your job!