RSB Plumbing

Nancy S.

Hands down, the WORST plumbing company I've ever hired. Richard had to keep coming back to fix (or attempt to fix) both bathroom and kitchen issues. His brother installed faucet handles incorrectly and Richard attempted to fix it, but it still wasn't right. After spending too much wasted $$$$, I hired a plumber who corrected all of these problems at a great price in a fraction of the time it took RSB. Save yourselves the headache and call a reliable plumber.

NL

C R.

If they are as reckless plumbing as they are driving, I'll look elsewhere for my plumbing needs. One of their vans buzzed a group of us cyclists on a quiet residential street in Palos Verdes. Missed us by a foot (the law is 3 feet separation) doing at least 30 mph (speed limit is 25).
When I called the office and spoke with the manager, he said he was aware of the 3 foot law. His first question was ""were you to the right of the white bike lane line?"" I said here is no bike lane. He then stated that we must be on the other side of the line because ""he has had this issue before and the Palos Verdes Police say we need to be inside the white marked bike lane."" Nothing could be further from the truth. There are no bike lanes in PVE and his intent on shifting the blame to us law abiding cyclist was filled with defiance. Not one word of an apology or ""I'll speak with my driver so it will never happen again.""

What will never, ever happen is me using RSB Plumbing for any plumbing needs. There are plenty others out there that just plain care about the residents of the community.

Mushki G.

Richard is always so pleasant to work with and super helpful.
No request is too minimal or too large, he shows up right away, gets the job done promptly, leaves no trail behind him. Most of all, his pricing is fair.

Amy S.

Richard is the most honest hard working man I have ever met! We have used him multiple times I've referred him to my mother in laws house and my moms house anyone who needs a plumber I refer them to rich. He does great work at a fair price. I will forever use RSB for all my future plumbing needs.

Dan S.

I have been using RSB for many years now. I own and manage rental properties and I have probably had 50 or more service calls over the years. This company does quality work at a fair price every single time. I have referred at least 10 other friends and relatives and every one called back to thank me for the referral. A couple of service calls stand out... My cousin's ceiling had caved in due to leaking toilet seal, Richard came out immediately close to midnight and reset the toilet properly with no extra charge for the emergency service. Another time my aunt referred her neighbor to RSB for a drainage issue with a sump pump... another plumbing company had quoted him thousands of dollars telling him he needed his pump and entire system replaced. Richard came out and spotted a minor problem which he fixed instantly and it turns out the other estimate was just nonsense. Charge for this call was $0.00, Richard simply asked that he call him next time and tell a friend. I don't know of many companies that treat people with that level of honesty. I have had them do drains of course, but also new toilets, faucets, gas lines, and many other things. The work has always been done right the first time and they always take the time to clean up any mess from the job. This past winter they did a double sided gas wall heater for me and their price was almost $1000 less than other estimates I got. This job was done by Pat and he kept working late so my tenant would have heat that night, which was much appreciated.

I also like to support locally owned small businesses, and that is what you get with RSB... you will either deal with Richard who is the owner or his brother Pat and the job will be done right at a fair price.

Scott W.

Richard Beck, owner of RSB Plumbing, and his crew couldn't have been any better when they completely re-piped my townhome. I had two expensive water leaks within six months which caused a lot of damage. Apparently the builder had used sub-standard copper, which, 30 years later, was subject to pin hole leaks. I went out for bids to four plumbing companies. The bids were wildly different, but Richard was the lowest. He came out to survey the situation and was very thorough in describing just how the job would go and what to expect. So, I selected him and agreed he would start in a week. He arrived promptly at 8 am on Monday with two other employees and got right to work replacing pipe. They worked like beavers for the better part of 5 days. I am the curious type, and they stopped to explain what was going on many times. It was a very big job! I had expected that I, and my cat, would have to go stay in a hotel at least two nights, as there likely would be no water. But the guys managed to turn the water on at the end of each day, and I could stay home! I also needed a new water heater, so I asked Richard if he could install a new one while he was on site. He sold me a new heater at his buy price and did not charge me any labor to install it! All the while, the crew was very careful not to damage anything in my home, and put down tarps and hung poly to keep the dust down. They cleaned up at the end of every day and left the place spic and span. At the end of the week, I had all brand new thicker copper pipe and gained the confidence that there would now be no more pipe leaks. It is difficult for me to believe any of the negative reviews I see herein, as that certainly was not what I experienced! Richard and his crew were extremely conscientious, through and friendly. I highly recommend RSB Plumbing to take on your job!

Regina T.

Nicest guy, trustworthy, good plumber. Will use him again.

J S.

Overpriced, Poor Results, No follow through. Had him clear a stopped sewer line on my rental property and paid more than $300 (he said it cost more because he there was no main line trap and had to go to the roof of a 2 story building to snake out the line). Two months later, the line was clogged again. When the tenant called him, he refused to come out.. I had to call another plumber who also said there was no trap, but offerred to remove a toilet and clean out the line for less than $200. When I told him the story about the previous plumber, he expressed doubt as a snake from the roof of a 2 story building seems excessively long and not likely to be effective. In any case, I am done with RSB. Hasta la Vista, baby.

Sarah A.

Prompt and pleasant service. Quality job installing bathroom faucet at a very fair price.

Brian S.

Richard is awesome. Reliable, fun, honest, clean. Excellent work. Excellent company. He saved my house. They are extremely professionals, and Richard would do anything in the planet to help and satisfy the customers he has. There is no bad time to call. If it is urgent, he would arrange with you as soon as he can. Highly recommended. The first time I have ever had a great experience with Plumbing in my life. If your in South. Don't hesitate to call!