RS Andrews

Christy A.

RS Andrews has helped us with several issues over the past 10 years we have owned our home. They are courteous, respectful, and fair. We have always had great service. For plumbing, Cameron has come to our several times for plumbing issues. He is so knowledgeable and patient, explaining what's going on. We won't go anywhere else for our plumbing needs!

Charles H.

Air conditioner on main floor stopped working 0n 07/02/2016 at 3:00 pm and it was in the 90s outside. Contacted several companies for service. One scheduled me 2 weeks out. RS Andrews was here the next day at 11:30 am (07/03/2016) and they had the unit running (charged with Freon) and cleaned the outside coils by 1:30 pm, paid and gone. Still waiting to hear from the other companies to respond (Sad for them). Only negative, they provided an expensive bill, but now I am on their priority list and signed up for yearly service FWIW and my wife is much happier with cool air again (and it is 96 degrees outside today and a holiday weekend).

Meghan J.

RS Andrews came out and replaced the main electrically line from our clubhouse to our pump house for our pool. From beginning to end I was informed and kept in the loop about the progress of the job. Their electricians were courteous and knowledgeable and took the time to explain everything to me and answer any questions I had. At no point in time did I feel rushed or my questions were an inconvenience. RS Andrews was upfront on their time line (it was a huge job and need time to pull permits and have a trench dug) and arrived everyday on time if not early. They then notified me the second the inspector had cleared all of their work so I could have our pool company come in to balance the chemicals. This saved us an entire day! I would highly recommend RS Andrews to anyone and will be using them again!

Sandra B.

Great job! It was a difficult install replacing an ancient cooling/heating system. Job well done. Neatly installed all the new lines and wires that were necessary. Very professional and efficient. And I'm cool now!!!

Erik L.

Friday night, 6PM, 80 degrees outside, slowly becoming 80 degrees inside. Call my current HVAC company that I have a contract with, can't come until next Thursday to look at....so much for 24/7 emergency service. Look on Yelp and Angie's List, RSAndrews at top of best reviews, call at 9:30PM asking for emergency service, expect to hear new customers can be seen by Monday, Oscar arrives at 10:30 PM, AC working again by 11PM! Sign up for new yearly contract and pay for emergency service, both total about $360. Goodbye old company with a week long wait for emergency service, hello RS Andrews! You got my business! And Oscar was fantastic! Thank you!

Ashleigh P.

We used Yelp to send out messages to several companies - love this addition by the way - RS Andrews was the 3rd company to contact us and the only one able to see us the next day. They gave us a 3 hour window and we're here within it. Called 30 minutes before hand to let us know they were on the way Keith was our technician and he was professional, knowledgeable and informative of everything he was doing. Let us know about the twice yearly service available and didn't try to sell us anything we didn't need. We are COMPLETELY satisfied with the service we received and would recommend them to our friends. Heck, I am doing that right now!

Matt M.

Great company, great technicians, and the best quality that exists in all aspects of service. Give them a try!

Charles E.

Jaime, from RS Andrews was the 4th plumber we consulted (after all the others you likely find on here) and thankfully we didn't stop after the first 3. The first 3 quoted $12,000 and 4,000 options, but could not identify an actual cause for a main sewage line backup problem. Jaime spent less than an hour looking at the problem only to discover it was not even on our property! Turns out it was a potential county problem with tree roots at the exit and may not even require us to pay anything. Make sure RS Andrews is on your list to call for issues!

Mle O.

I had a terrible experience with RS Andrews. I hired them to do several small plumbing jobs before we moved into a house we had just bought. The morning they were supposed to come, I was at work and missed their call. I called them back within 20 minutes. After waiting on hold for 10 minutes, I got someone on the phone who informed me that they had given away my appointment time because I missed their call. I reminded her that there was a lockbox at the house to which they had the code and that when i scheduled the appointment, they agreed that I did not have to be there because they could let themselves in. The woman on the phone said that I had to sign a release and give her a credit card number right then if I was not planning to meet the plumber at the house. I gave her my credit card number on the phone and emailed her the release. She said they would call just to let me know when the plumber was heading over to the house. Two hours later,they called to tell me that they were not going to my house that day. They gave no reason for why except that the plumber we were sending was moving on to a job that was going to take him several hours. They left me in a lurch and were completely unapologetic about it. RS Andrews obviously cares nothing for customer service, and I would not recommend them to anyone.

Bob R.

Andrew and Ben have repaired/installed an air conditioner/furnace and tankless water heater in my East Cobb home. All work was priced reasonably. More important to me is the fact that my utility bills are lower and I do not have to worry about the equipment because they were installed right the first time. I would definately hire again.