R&R Plumbing Services

Geoffrey B.

Kenny was awesome today. He completed each task without hesitation and was able to guide me to a sensible decision with my plumbing needs without breaking the bank. R&R plumbing is the residential plumbing for our building ""The Vogue"" and if you know a specialist that is familiar with the building, I suggest sticking to the same professionals. These guys got it down!

Miriana B.

Kenny came to check out the toilets in my condo. He did an amazing job of keeping me posted as to the issue and also how he would be repairing them. They were worn down from daily use and he very efficiently replaced them. He was courteous being in my home and professional. I recommend them!

Cynthia S.

Proceed with caution.
Unfortunately, I can't agree with the previous good reviews here or on Nextdoor. I chose R&R based on their good reviews and many statements that they were honest and would not try to upsell you on unnecessary repairs. I called R&R for a main sewer line stoppage. This was after I had hired and paid another plumber two months earlier to do the exact same work. Needless to say, the other plumber's work was less than stellar since the main line backed up again in 2 months. R&Rs technicians snaked the main line and said they weren't able to clear the roots completely and that he sewer line pipes were misaligned at the point of blockage. They didn't know how long their work would keep the sewer line open, unless I had the line dug up where the supposed misalignment was, have the roots cleared from there, and realign the pipes. For this they wanted around $2,500. This quote did not include lining the pipe which was one of the key services they said was needed, but according to the written quote that would be an additional cost over and above the $2500. The main sewer line backed up again ONE WEEK after R&R worked to clear the roots. ONE WEEK! I was skeptical of the work they recommended so I called a neighborhood plumber to ask his opinion. Not only did he feel the work was uncalled for, he cleared the line of all roots after working at it for just half an hour. The photos he showed me of the now cleared main line were very different than the ones showing lots of roots in the photos which R&R showed me after they supposedly worked on the line and couldn't clear it.

It looks like others have had way better experiences with R&R Plumbing than me, but I advise that you proceed with caution if they tell you the problem can only be fixed by expensive repairs. I got absolutely no value for the money they charged me to ""clear the sewer line"" -- If I could give them a ""0"" rating I would.

Marilyn D.

Great service and very reliable. I have been using Rafael for several years and always accommodates my emergencies and reasonably priced.

Sig S.

I had just bought a condo in a big high rise and noticed that the washer was leaking... and it was getting worse. It was after midnight and the front desk gave me Rafael's number. I was really surprised, he actually answered the phone. He was friendly and helpful, seemingly without an agenda except to solve the problem quickly. He explained how to shut off the all the water but also that I needed to shut off the hot water in a panel in my kitchen as well. I had no idea that there were two hot water shut off valves. Now I know for the future.

I could not have been more grateful and would happily recommend this company to anyone that wants to work with a helpful and professional company.

Sigmund

Ignacio A.

My water heater started leaking one morning and I needed to get it replace right away. I Call R&R plumbing services this company is very professional and they have excellent costumer service, their prices are very competitive and the service is impeccable. They stand by their product and service. I called them and they asked me what was the problem I let them know what the problem was he asked me if I wanted to replace my water heater whit the same brand and size I said yes he give me a very fair price they sent out a technician with a water heater he replace it the same day. I really recommend R&R Plumbing for all of your pluming needs. Their technician prepared and give me my receipt and warranty. I had a wonderful experience with them and I felt like they really care about their customers. I would give 10 stars if I could.

Lori A.

Obviously they have so much business that after responding to my yelp request for a plumber and a few emails, they never bothered to respond to my request for appointment. Rude, unprofessional but I'll move on. Boo to them.

Lindsay P.

These plumbers came by today, and I was very impressed! Great job to them! They pointed out several mistakes that other plumbers had made or things they had missed and corrected them. They were also very good at explaining things (I had a lot of questions). I definitely would recommend them.

Nooniie B.

Tore my bathroom sink up and patched it together and I guess since I'm a girl they figured I would never noticed . May have responded but the damages left I wish they didn't after I had called and called to complain to management I got no response not even an apology . After I had another company come and do the actual and right work for my bathroom and they were actually cheaper (yes I have the right one the guy name is Raphael ) you want to be nice now but no one was returning my phone calls !

Stefanie A.

Picture this: The Sunday before Christmas Eve, my tenants called to tell me the kitchen sink is leaking under the sink and they can't get it to stop. They were in the middle of cooking their holiday meal and family was arriving. Not only did we need the problem resolved because it was Christmas but we didn't want water damage. I searched quickly to find a plumber that would respond on a holiday weekend. I called a different company and was told they would contact me to give me a response time window. I waited two hours but never received a call. I hit the internet again. I called several different companies but R & R answered right away. It was 2 pm and he said they can be there between 3 pm - 5 pm. I immediately received an email and text confirmation with the name of the technician responding. Tom arrived quickly and fixed the problem. He then called me and explained what went wrong with the sink. Tom was professional, quick but efficient and my tenant's Christmas was able to move forward. Thank you R & R for answering, keeping your word on response time and being reasonable with your price. I will be referring you to others.