Roy's Sewer Service

★★★★☆ 4.4 / 5 (141)
Emergency Call


: 577 Portal St, Cotati, CA 94931
: (415) 892-5480
: http://www.royssewer.com

Company Overview

Roy's service technicians exceed expectations to unclog your drains. Our reputation is being the leading sewer cleaning company for challenging jobs.

The journey began with Roy and a single vehicle.

As the years passed, we have expanded our services and integrated specialized vehicles to our lineup. Today, we utilize a diverse fleet of vehicles for drain cleaning, septic tank pumping, rodding trucks for eliminating roots from sewer lines, camera inspection vehicles for inspecting pipes from 6 inches to 48 inches, lateral launching CCTV trucks for checking laterals from the municipal sewer line, and Vactor combination trucks for high-pressure cleaning and clearing debris.

The founder launched Roy's Sewer Service in 1968 with my Grandmother. As a team, they created a business that has survived the years and established itself as the trusted sewer and drain cleaning for residential clients, commercial clients, and municipalities. I attended Sonoma State University and worked as an accountant in the food service sector before joining the family business in 2012. In 2020, I earned my license as a contractor.

I work in the operations operating our CCTV and Vactor trucks, servicing and assessing sewer systems. The office is run by my grandmother handles the administration, my dad manages the field crews, and my Husband manages septic tank pumping, drain cleaning, pipe inspections, and heavy equipment operation.

We are proud to be a family-owned business. Should you have any inquiries about our offerings, feel free to call the team and speak with me, or drop me a line at [email protected].

Business Services

  • Drain repair
  • Hydro-jetting
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Septic system cleaning
  • Septic system pumping
  • Sewer installation
  • Sewer repair

Business Location & Hours



Mon:7:00 AM - 5:00 PM
Tue:7:00 AM - 5:00 PM
Wed:7:00 AM - 5:00 PM
Thu:7:00 AM - 5:00 PM
Fri:7:00 AM - 5:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Michael P.
★☆☆☆☆

Overpriced, paid over $500 for a 20 minute job and got no definitive solution to a leaking drain. Would never use them again.

Mighty W.
★★★★★

I had John and Preston for service. Great guys! Both very professional. Arrived the same day, in just a couple of hours (were actually available earlier, but the timing didn't work for me). Resolved the issue pretty quickly. Pricing was fair, no nonsense. Two men arrived for the job, but explained that if it's a quick fix, they would only charge for one. So they did. Absolutely recommend!

Elizabeth A.
★★★★★

They went above and beyond. They explained everything they were doing. Let me know the cause of the clogs. Mostly egg shells and food waste. My bathroom sink was full of hair. They were great with my 4 year old. He called the Mario and Luigi from Mario brothers and followed them around. They ran into overtime but stayed til they completed the job. They declogged 3 sinks. Fixed the bad pipe under my kitchen sink. They even helped fix my towel rack after I knocked it over. They were amazing and I would highly recommend them.

Lisa S.
★★★★★

We've used Roy's Sewer Service for years and we only have great things to say about the company. They are punctual, friendly, competitively priced and above all, they do a great job.

Meg B.
★★★★★

A big Thank You to Roy's Sewer Service for friendly expert competence! I ran into problems with old 'Mr. John' and the line of pipe to the septic tank. Roy's Sewer Service was 'Johnny-on-the-spot' punctual, analytical, practical, and skilled at executing the solution. WELL DONE, say I. It has now been a year, since our encounter, when he fixed the problem and everything has been 'flowing' smoothly ever since.. Five stars from me.

nancy J.
★★★★★

Roy's Sewer Service is great. They were at my house the day after I called - on time and on budget. For a job I thought was going to complicated, Ian worked his magic and cleared the line in less than an hour. Nicole and Christie who scheduled for me and kept me up to date, were so helpful. I can't recommend them more. Thank you!

Jill R.
★★★★★

Responded very quickly and fixed the problem expediently. Really nice people who explained the issues thoroughly and informed me how to prevent future occurrences. Highly recommend.

Karen N.
★★★★☆

Ny husband has that weaponized incompetence down to a science. Our toilet and shower was making a weird noise and he was doing nothing about it. We weren't sure who to call but I can READ and I knew doing nothing wouldn't be good, so I did a little research and found that a rooter was who we needed, and called these guys. They came the SAME DAY! They explained everything on the phone because we had no idea whether we needed one or two guys, whether we had one or two of those mushroom things, etc. They were fantastic and fixed our plug up (three-ply toilet paper!!!) that day.

Tara G.
★★★★★

Roy sewer came out and helped me evaluate one of my commercial buildings a few years ago. I never really thanked them for their honest opinion, so here I am...thanks! This experience let me know that they are the real deal. And if ever I was in need, I will be calling roy's sewer service.

Kirk H.
★★★★★

Christy answered the phone with a friendly ""How are you today?"" and I answered with ""I'd be doing excellently, if it weren't for my clogged toilet."" She laughed and said ""Well, we certainly need to fix that!"" I placed the call two hours ago. Their trucks showed up within 20 minutes and they were done just a few minutes ago - maybe two hours from when my toilet backed up. Really nice fellow showed up with an assistant and went right to work. They had to remove the toilet and grind out a bunch of roots that had grown in the line. Start to finish - less than an hour. I can't possibly be more impressed. Christy had led me to expect about an hour and $500. The actual charge was $460. Yep! I'm a happy customer.

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