Roy's Home Repair Service

Joel S.

I set a second date for removing a vent hood for bathroom exhaust which was damaged and installing a new one on roof which would occlude debris, birds and desert rats. On time, reasonable, excellent work, quick and efficient, and a pleasure to deal with. Highly recommended. Please note that my one star review previously posted because he inadvertently missed an appointment date was rescinded.

Linda P.

Roy came out the next day after I called. He was not able to fix the problem we had but he did not charge for it. While he was there, I had him fix a couple of other things for me and he did a great job.

Dee N.

I found Roy on YELP. As you can see, he has over a dozen good reviews. I called him to perform some small, miscellaneous repairs, one including the repair of my floor safe.
He tightened the loose bolt, but did not test the door on the safe to see if it closed properly, which I discovered it did not after he left. When he came back to fix it, he also came to refinish the lower half of my ornamental fountain that had incurred rust damage. I spent hours researching the dynamics of the cause of the water seepage into the base of the fountain and what products to treat it with. We had several discussions on how to approach the job. The 1st steps in prepping the surface went well, until he applied a pre-mixed cement that left the surface bumpy. After he broke for lunch and to get primer (mine had hardened) he was preparing to paint over the uncured cement when I stopped him and asked him to look me in the eye and tell me that was what he was about to do. His reply was that he didn't know when he'd be able to come back which to me is an admission that the cement needed more time to cure, but he didn't want to have to make another trip. I gave him the option of discounting the job and I would paint it. He agreed. I also told him the surface was bumpy and he said it would look OK after it was painted. That was not the case. I called and told him so. He said I provided him with the wrong cement. I told him he should have pointed that out as he was applying it, just as he pointed out that my primer was no good and made the effort to get new primer. He attempted to wiggle out, but I persisted and he said he would come back.

(Are we picking up on the clues: Didn't do the simple fix on the safe right the 1st time, was going to take a short cut and paint over uncured cement, etc.)

For the next two weeks I kept calling him and texting him and he shined me with no show after no show. Today, he used the excuse that he couldn't get in the main gate at the Springs and couldn't be bothered with the hassle of going through a vendor gate.

I told him he had the option of reimbursing me or I would give him negative reviews on social media, including YELP. He went back to his base position that it was somehow my fault that it turned out sloppy and he said he would sue me for slander. I said it's not slander, it's the truth.

First time YELP has failed me and hopefully the last.

Patrick C.

In the middle of getting a new washer dryer set into the house I realized, with my wife's help, that we needed help. She found Roy on yelp and I called. He was great, said he would be there at 4:00pm and he was right on time. Got a quote on the phone and that was the cost at the end of a job that turned into a lot of work. Big machines and a small laundry room.
Roy was polite, easy going, knowledgeable, and friendly. He's now in my phone and we be using him in the future. Thanks
Roy!

William D.

I don't live in Desert Hot Springs, but my family inherited a house there. We needed to sell the house but it needed a lot of repairs. Roy's Home Repair made repairs that we needed and sent us pictures of the repairs in a timely manner. In addition, Roy kindly returned a part to Home Depot that I had ordered that was the wrong part so that I didn't have to drive 60 miles to pick it up and return it. This man and his business is honest, reliable, and kind.

Joanne F.

Roy and Heather came out on a Saturday to replace 3 ceiling fans with light kits and wall switches. They were very nice and did an excellent job. I will definitely call them again when work is needed.

Douglas B.

Roy's been out several times fixing what needs fixing, from soup to nuts--plumbing, cabinetry, lighting. Stuff. Always on time. Always fair prices. Always well done. Nice guy, to boot.

Frank K.

Used Roy's Home Repair Service for the first time yesterday. He and Heather were able to provide same-day service and they handled a variety of tasks quickly. Roy was able to troubleshoot a problem with our fountain and fix it right away. He not only did the needed work but offered possible solutions to some other issues we are having with our electrical. His pricing is very fair--a good guy to know!

Tim M.

I'll add another 5-star to the rest of his five-stars. I used Roy's service to fix an aging and deteriorating back fence/pool area at our PS house. Roy was responsive, provided a professional estimate, and came and finished as scheduled. A friendly, hard-working crew accompanied him, he finished the job on schedule, and fence looks great! Give him a call for your project needs, you'll be glad you did.

Meryl H.

I meant to post this review months ago and got distracted and forgot. Roy was Johnny on the Spot for me when I had a problem in my home and needed someone right away. He came out, took care of the problem, was extremely friendly and helpful and I will absolutely use his service again when needed. Great job Roy!