Royal Services

Company Overview

Experts in facility upkeep and project oversight. Our team at Royal Services understands the difficulties you deal with. We deliver a unique mix of tools, knowledge, and commitment to help you optimize the management of your properties and resources.

RMS, or Royal Mechanical Services, Ltd. originated as a division of Royal Home Protection, a subsidiary of Electronic Realty Associates, LP (ERA). The parent company, Royal Home Protection, Inc. began its journey in 1972 and quickly became a leader in the home protection and warranty sector. A major benefit was the extensive, customized database of ERA, which enabled the ability to analyze data in real-time for better decision-making, enabling the company to act proactively.

In late 1993, the Shyver couple bought Royal Mechanical Services from ERA and formed the company. Tom played a crucial role in the initial success of Royal with the parent company and identified an opportunity to connect customers with sites through technology while promoting a strategy of personal communication. By staying committed to this approach, Tom and Charlene directed the company to enhance customer relationships. This database ultimately evolved into our RAZOR facilities management system.

During the first three years post-rebirth, the Shyver family operated the business from their home office. As the customer base expanded and the brand grew stronger, additional family members became part of the team. Soon after, it became necessary to find a dedicated office and they moved into a small office suite alongside a veterinarian. Every family member has their own favorite ""Oh my gosh, did that really just happen?"" story about