Royal Services

David K.

We called on 2/16/24 and they came out on 2/19/24. We had used them before to replace our main water shut off. They did great work and called them again. Steve and Carson came out. They got here around 10am and were here until about 7pm. They made sure the job was done correct. In our basement, in the laundry room, we had an underground pipe leaking water through the cement. They were able to replace the cast iron pipe and replace it with pvc. They also replaced our shower drain. They made sure the connections were all set. Great customer service. Very attentive with their work. Definitely recommend them.

Ann E.

Scott Choka and Royal Services Plumbing was recommended to us by our realtor. We are new to the Westminster area so called and pleased to get an appointment the next week.
Scott brought in more guys, as the job proved to be bigger than initially anticipated and was finished all in the same day. He made suggestions to make things more efficient that improved our plumbing issues immensely.
The service we received from the initial call, to a call the next day making sure we were happy with the job, was professional and exceptional. It was written out clearly as to what to expect and got a full invoice post job completion. If we needed them back, I have no doubt they would be there to make things right, which tells me a lot about their customer service.
I will use them anytime I need a plumber and recommend them highly.

Briana M.

Dave and his crew were very helpful and friendly. We were very appreciative of how quickly they were able to come in and the speed of their service. They provided helpful suggestions for the work that needed to be done and adapted quickly to last minute additional requests. They were quite affordable and easily beat other quotes we received.

Anonymous A.

Great customer service! Great communication. Made sure the entire job got taken care of and focused on us for a whole day. We just bought a house and needed several updates. They were an advocate for us and made sure we only fixed what was needed. Truly great service.

Thornton location is the one I used.

Andrew B.

Frustrating experience. I have had issues with my main pipe before, so I said on the phone I was looking to get that unclogged, and with the plumber when he showed up. At first he tried to sell me a new toilet, but I asked for the main pipe to be cleaned again. He then used a snake in the toilet, but it only went a few feet so I had to ask again to clean out the main pipe. While he was messing around in the bathroom he just watched while the toilet overflowed, I had to reach around him and stop the toilet from running. Eventually he got down to the main pipe to clean it, but he had filled it up with water, testing the bathtub, so sh**ty water just drained out onto my basement floor. He eventually snaked out the main pipe, then just sat the sh**tty gloves dirty side down on the ground. I could see his latex gloves underneath were dirty, but he kept touching handles and other things even after I asked. After finishing, he didn't spray anything on the basement, just wiped the sh**tty water with some paper towels. He also left the obstruction that was clogging the drain just sitting on the basement floor. While leaving, his machine was wet from the toilet water, and it made a trail all the way back thru the basement, upstairs, and out to the front door. I showed him the brown wheel marks, but he still charged me full price even though I said it was going to cost me $40 to get a mop and bleach from Lowe's. $189 seemed about $50 higher than I had paid in the past, even without leaving a bio-hazard behind.

On top of all of this, he took his mask off while we were both downstairs. In a pandemic, I'm not comfortable with someone in my house who is seeing a ton of people every week and not taking covid precautions.

Blanca O.

Just rude costumer service. Why not let me finish my sentence, and cut me off with I'm not interested. Let me finish what our company does to serve our clients. So rude period.

Marlisa W.

I found Scott via a referral from a coworker when my garbage disposal died. I had purchased a new disposal but didn't really want to try installing it myself. I called Scott and was able to set an appointment for the same week. He showed up in the time frame promised, was incredibly efficient and clean up every bit of the area underneath my sink. He even took a quick look and adjusted a ""wobbly"" toilet. I couldn't be happier with the work - highly recommend Scott!

D M.

The guy thinks very highly of his work. $600 to replace a outside water spicket. Costed me another $500 to fix the skirting he tore up on the side where he replaced it. Then the guy tries to hit on you. Grossed me out was eating a cereal bar and throws the wrapper in my floor. Would not recommend at all. Not even a year later the piece he said he fixed, major leak. What a idiot. Never hire this person.

Carol W.

We are new to the area and took a chance with Royal Plumbing and Scott. And we are so glad we did. Not only did he fix our hot water heater, he cleaned up the area around it too! WOW. If we have any plumbing needs in the future, he is our go to guy. Thanks a bunch Scott for your professional and friendly service.

Jamie B.

As a property manager, I need trustworthy and reliable vendors. Royal Plumbing has been at the top of my vendor list for years. Excellent service always.