Royal Flush Plumbing

Hortense D.

I have had them assigned to me twice via my home warranty plan . I have to say every time I have been very pleased . They are very nice on the customer service end and each guy that has performed the service has been professional and gone beyond the call of duty . Very nice people and very reasonable . I highly recommend .

Aaron S.

Royal Flush helped us with a ton of work on an aging house. New water lines, new sewage lines, new nat gas lines, ... even a tankless water heater. They were very professional and affordable considering the extent of the work. They also did an excellent job installing and fitting everything.

I highly recommend them for any plumbing jobs, large and small. I will be using them in the future as well.

Wanda F.

I rate this company a failure. Not only do they not know how to install a garbage disposal, they refuse to come back and do it correctly. Water all over my floor and inside my cabinet. Bad, bad job. And trying to get them to come back, well their office manager hung up on me as I tried to tell her how bad a job it was. We went through Choice Home Warranty (which is a very bad company) and they sent this poor quality plumber from Royal Flush to replace my disposal. My disposal was a high end disposal and they install one of the cheapest disposals they could find. Nothing works. But they will not come out and take care of their mess they left me in. I don't want to give them even a one star rating.

Laura B.

Where to even start - These guys are hacks. We had a major leak in our house, we could hear it in the bathroom and tried all the usual suspects (toilet, tub, sink) to no avail. Called a few plumbers and heard the same dreaded response "slab leak". So we called our home warranty company. They sent us Royal Flush. The guy who came out to assess the issue assured us they had all the equipment to find the exact source of the leak, and would do a reroute so they didn't have to tear up all the concrete slab. He also told us he would be the one here the next day to fix it. He did not show up the next day. 2 other guys came, and after 2 hours of not being able to detect the leak either with their fancy equipment or by cutting multiple holes in our walls and ceiling they called the first guy. He came out (now there are 3 plumbers in our house) and they finally narrowed it down to a certain line, but told us they couldn't find the other end. Weird thing (according to them) is that the line was 3/4 whereas the rest of the supply lines are 1/2". Long story short, they cut the line, "fix it" and turn the water back on. Now we have a waterfall in our bathroom. Sure enough the "weird" 3/4 line was the MAIN supply line. I'm no plumber but I am smart enough to know that with a slab leak one of the first things you should check is the main!!! So after 7 hours and 11 holes in our walls (yes, 11) they finally found the actual issue and it was fixed in under 2 hours. Then they had the nerve to tell us that we got a heck of a deal because half our house got new plumbing but we were only paying for one slab leak. Are you freaking kidding me? You tore my house to hell, obviously don't know what you were doing and not spending money on things you don't need is NOT a "helluva deal". Do NOT use these guys.

Don D.

Be careful of these guys. They installed a very expensive hot water heater for us. The unit failed shortly afterwards and it is still under warranty. I called these guys multiple times and they would not even call me back. I even tried calling the owner / manager a number of times and he refused to call me back. So after a month of chasing these guys, I gave up and contacted another plumbing service.
BE WARNED!!!!

J U.

They never showed up! I was scheduled in the 10:00-2:00 slot and at 2:30 I called to check on the status. They said the tech was running an hour behind and he would call on his way. Waited until 4:45 to call again and they said it would have to be rescheduled. I was guaranteed arrival between 8:00-10:00 the next morning, but that didn't happen either. They called at 10:15 to say they would be coming, but I had already found another company that was there doing the job! The office staff was unapologetic about all of the inconvenience.

Ray S.

This is the worst company I have ever had to deal with. They are rude and terrible at there jobs! They had to fix a shower that was dripping when you turn it off. They have been out two times and still have not fixed it! They do not try to accommodate your schedule even after they mess it up. I had them fix a garbage disposal on the same call and they forgot to pop the plug for the dishwasher so it flooded my kitchen. All around terrible experience! I would not recommend and would recommend anyone else except them!

Charessa H.

This company is rude and unprofessional. They were sent out through my Home Warranty Co. to fix my hot water heater. The first trip, the tech literally came in, flipped my breaker switch, and left without verifying any hot water or the resolution of the problem. A week later, I still did not have hot water. After several phone calls to their company, my Home Warranty Co sent them out again (same tech) and he was beyond rude! They were supposed to arrive between 10a-2p. At 130p I called he company because I had not heard on word form them. When the tech arrived he told me there was nothing wrong with my hot water heater, and that if I didn't like their service why didn't I call someone else? Who says that to a paying customer?! I didn't choose your company, my Home Warranty Co did! He did nothing to fix my hot water heater or research the problem. Instead, he told me to call an electrician, got in his truck, and left! I wonder if the owner of this company realizes the quality of employee that he is sending out on jobs to represent his company to the public? I would be embarrassed to say the least!

Karina S.

They were very nice and friendly. However they didn't fix the issue I had with my hot water heater. They came out in August and the technician told me "I'm not sure what the problem is, but it seems to have fixed itself." The hot water was working at that moment, then 4 days later my hot water stopped working again, I called Royal Flush to send another technician out. When they were on their way the hot water started working again, I asked them to still come out to see what was happening. The technician told me someone was probably doing work in he area and maybe turned off our water.... Here it is end of September, and I have now been without hot water for 3 days.... Not happy with their work or customer service. Very disappointed.

Jillian G.

They called and set up an appointment, they called the day before to confirm, they showed up on time and were done quickly. My problem was fixed in no time at all. My only complaint was that the guy left a little bit of a mess but I would use them again.