Royal Flush Plumbing

Darren S.

We were experiencing shower backups and foul smells in the basement. I thought maybe the grinder pump was going out, so I called Royal Flush plumbing. Brian came out the very next morning, inspected the equipment and the tank, and said the pump was working fine, but the septic tank was extremely full and this was causing our problems. He asked me if it was OK to call someone he recommends to pump the tank, and I said sure. He was able to get that scheduled for me just two days from today. Brian could have been like so many other professionals in the his industry and told me I needed a new pump and to pump my septic, and I would have never known the truth. The facts are that Brian came out so quickly, gave me an honest diagnosis, and even scheduled the driver to come - all of which is rare in today's world and especially within industries like plumbing, electrical, HVAC, etc. I will be a repeat customer and will be referring Royal Flush to anyone who needs a good dependable plumber. Thank you Brian!!

Sandy T.

I had a water leak from my water pipe in the yard that connects to the meter.
I had no idea until I got my electric/water bill which was astronomical compared to what I normally paid.
I was out of town taking care of my mom for a couple weeks, returned then immediately had to return to go to her funeral.
I was blindsided by the bill I received, it was the snowball affect in action.....overwhelmed is what I was!!

I called Royal Flush plumbing, very professional, polite, engaging and was going to send someone out quickly to give me an estimate cost of repair.

Joseph arrived right about an hour later, earlier than I expected. I asked for an estimate, he was very kind and professional. He said of course depended on how much digging it would take to find the leak.
He found the leak in less than 10minutes! I was very pleased but shocked he found it so fast! Joseph is very knowledgeable in his craft and cares about the quality of work he does.
Everything that was needed to repair the leak, he had in his truck.
My water leak was completely fixed in less than one hour!

I'm extremely thankful and appreciative in the way this family owned company took care of me!
In the manner that Royal Flush Plumbing went out of there way to repair my water pipe and the customer care showed to me. Honestly, I would NOT go to any other plumbing company.

Thank you so very much for the care and compassion you all showed to me.....when in all honesty, you didn't have to!

Aj W.

I got a letter from the city informing me my meter showed we used 45,000 gallons last month. I like long showers, but that's a bit much! Called Royal Flush, and even though it was after 6pm, Doug answered the phone right away. He explained very clearly the possible causes, and offered to have his son come the next day to check it out and hopefully fix. Joseph and Anthony arrived promptly the next day as promised, and got straight to work. They found the leak quickly (broken line right outside the meter box), fixed it quickly, and checked not only that their repair was good, but also checked all my fixtures to assure we didn't have any other leaks. Anthony even took the time to fill the hole in and piece the sod back together over the hole! SUPER nice and knowledgeable guys - all of them. HIGH QUALITY work, and a fair price. Will definitely use Royal Flush exclusively for any future plumbing projects.

Keith H.

i needed to have my garbage disposal replaced today, called and talked with Doug. He and his team got someone to my house and they replaced my disposal. Polite service men came into my house to do the repair / replacement. They were very professional and clean up great after themselves. They are on my call list for anything plumbing or sewer related now. great job guys.

Julie T.

We didn't actually have Doug come out, but he gave us a lot of information to help us with finding a legitimate company to come out and inspect a septic system. He provided the knowledge that we needed in order to get us what we needed for our circumstance. After talking to him, we felt confident in his referrals because he took the time to explain the basics of a septic system and what to look for going forward. This is what good customer service looks like. Someone who's willing to take the time to provide the education to people. Thank you for modeling kindness and helpfulness!

Sonya W.

We had a broken pipe in our front yard. Joseph and Brock came out within a couple of hours and had it fixed up and running. Very professional and knowledgeable. We will definitely use them again. Would highly recommend to anyone! A+

Joshua J.

Very disappointed with Royal Flush. I hired them for work on a basement bathroom remodel and they took 5 days instead of the 2 that they quoted. They raised my price by $200 during the project and now I have had to hire another plumber to fix their low-quality work. Avoid if possible.

Brian M.

Brock & Joseph were quick, professional, and they even beat their own quote. I wouldn't hesitate to recommend them to anyone. A+

Elisha L.

I can't thank them enough! My pipes busted and they came out and worked through the night to restore my water!! Thank you!! I will use you again for sure!

Glenn R.

Very poor service, not showing up on time, inconsistent work with a lot of work gaps (some gaps were due to other contractors) , not completing the job as defined, foe example hot water in kitchen sink in blue cold water pipe, never corrected, window install not completed, and overcharging for pump I didn't approve of (I asked for a quote and they just went ahead and replaced it). Owner is arrogant and a hot head if he doesn't get his way. His workers are good but don't recommend due to all of the problems.