Royal Flush Plumbing

Dave S.

Needing a plumber is often an emergency. I discovered water dripping under my house in Happy Valley. Very thankful that the nice people at Royal Flush Plumbing were able to get a plumber out the same afternoon.
Repairs were made in two areas with better updated water pipe materials than the old PVC pipe and glues.
When I discovered further leaking same evening, John the Plumber, was back the next morning make the repairs.
Thanks John and the Royal Flush!

Kathryn G.

Selling a home is known to be one of life's most stressful events. As the owner of a 1909 home I was understandably concerned about the sewer inspection. When the buyer's scope went awry (camera would only go five feet into clean out) I had the arduous task of finding someone to remedy that. I hired two more companies to scope that had better luck but still could not get a complete reading. A surprise cesspool was discovered in the process. That new detail along with knowing the line connected to the public sewer was from 1918 added a new level of stress to the situation.

Getting a definitive bid was impossible - there was no way to know what needed to be done before digging. The minimum costs I was given before the possible extras were already scarily high. Aside from costs there were several other questions that neither company was able to answer and it was mentioned my concrete driveway may need to be excavated. I felt one more opinion was needed. Luckily I was referred to Royal Flush by someone who had used them for a sewer line and was very happy with their work. After a detailed phone discussion with Ted the owner I was able to quickly get a solid bid that was very reasonable and set up an appointment for the work in two days. I've never been so happy to see a worker! Ted was friendly, confident and focused giving me assurance that all would be okay. He had no trouble scoping the entire line - something the other THREE companies could not do. To my relief demolishing the driveway was not needed. Ted's crew was meticulous, tidy and fast. The sewer line was replaced and the cesspool seamlessly decommissioned in just a few hours.

Property owners know that uneasy feeling that comes with a major home repair. The unknowns can keep you awake at night. There's much time invested in researching and hunting down the right person to do the job. You hope you can trust what you've been told and the cost won't be outrageous. An ethical plumber is a rare phenomenon in my personal experience. I really lucked out in finding someone with the knowledge and skills that Ted has for this daunting repair. Needless to say I'm a very satisfied customer and will only be using Royal Flush for my plumbing needs from now on.

Lois W.

We used this plumbing service a couple of times in the past and were very pleased; however, things have changed. I am now a widow and feel they really stuck it to me. I had a leak in a bathroom faucet. My bathroom has two faucets. Long story short--the plumber could not fix the leak, the faucet could not be matched with the good one, so I ordered 2 new Delta faucets upon the advice of the plumber. One of the faucets had a defective handle, so Delta sent new one. The plumber came back and put on the new handle. Total price for this job--$1,050, plus the cost of the new faucets, $270!! I feel that I was really taken advantage of. I am an 85 year old widow, but not senile! This really makes me furious at myself for not getting a quote first. Having had good experiences with them in the past, I never gave it a thought.
I will never recommend this company.again.
I give them 2 stars because the plumber was nice.

C C S.

Just had a new toilet installed & a broken one removed smoothly & professionally. It was a pretty straight forward job, but Eric & Brock were courteous, fast, clean & helpful beyond the minimum requirements and Kim was a pleasure to deal with on the phone as well.

Cynthia S.

The person who answered the phone was patient and helpful. The two men who came were quick in their work and very kind to us. They were thorough in their inspection, as well as the follow-up. I am very pleased with the quality of the work performed and appreciate the time they took to explain everything to me.

Kevin M.

Had a great experience with Ted and his crew. During the inspection period on our house, they found a hole in the sewer line, in a precarious place (50' tree on top of the sewer line). Ted came out and checked the job prior to sending us the bid, said he would be able to do the job and save the tree. Crew came out as scheduled, job was a little more complex but they stuck to their price and got the job done in a timely manner. They also did all the work on getting the proper permits and inspections!

Christopher W.

Generally disappointed in the service after reading so many great reviews. We had a clogged kitchen sink. I was told that the minimum charge would be $200 but they'd assess the situation and do their best to work within that. Two people came out from the company and immediately started to snake the drain. When they couldn't clear the blockage they grabbed the scope (without telling me this would be an additional charge) to try and identify the problem. They traced the issue to the pipe downstairs and let me know they'd have to remove some drywall. Again, without discussing the plan or additional costs they cut out a section of pipe that contained the clog, which released putrid water into the laundry room. They proceeded to clean up the mess with a tool from our garage (without asking) by scraping the water and clog remnants into the floor drain. Once the pipe had been repaired they finished cleaning up and collected payment. $325 with zero explanation or itemized accounting of the additional costs. What dropped this from 3 stars to 2 is that they forgot to reconnect the cold water supply line under the sink! So when we turned the sink on we had a nice amount of water flooding the kitchen. I called them back to fix it (rather than reconnecting myself) because I wanted them to check the rest of their work to make sure it was done correctly. They came back within the hour to fix the mistake but didn't check anything else that they did, even after I asked them to. Bottom line: nice technicians, friendly and responsive dispatch, but overpriced and a bit amateur.

Patty H.

Ted gave a bid for the water line replacement as I had been getting bids for the past 6 weeks and waiting for other companies to start the work. The work was completed in 2 days and I couldn't be happier. I would recommend this company and plan to keep them in my contacts for future plumbing issues. Extremely satisfied customer! Patty

Alleah J.

I had a great experience with Royal Flush Plumbing! I called them out for two leak issues in my house and they were able to promptly schedule only about a day out. The plumber arrived early, was professional and fixed both issues without a problem. I would highly recommend Royal Flush!

Adam K.

Royal Flush plumbing is amazing! They completely saved my ass! I had a crisis that needed to be solved in a very short window of time and they went well out of their way to make the fix. They are professional, incredibly helpful, and really nice to deal with. I wish all of my experiences with plumbers was as good as Royal Flush! Kim, thank you!!!