Royal Flush Plumbing & Heating

Mark N.

Zack and Shayan were awesome, professional and punctual, very happy with my new water heater and propane supply . The Royal Flush guys provided great customer service as well.
Mark, Lunenburg

Kelley C.

I would not recommend them to anyone. We had an appointment between 10-12 on a Monday. I stayed home waiting and they did not show up until after 2. When they got here, they did not even apologize to me for being so late. The guy Zach walked in my house and said ""so what am I here for"". He seemed so unprepared and unhappy to be here doing his job. Through the entire service they were really unprofessional. They then charged us HUNDREDS more than they told us it would be for less than an hour of work. Will definitely not do any more business with them.

M D.

This company is great! My plumbing needs have been few and far between. I""ve used them twice about 15 years apart. The 1st a routine shower valve replacement (which is still working great) and today for an emergency mainline repair. For the most recent work, they have me an estimated arrival time and then called with an arrival time update when they were on the way. They arrived at the estimated time. The two plumbing technicians were freindly and courteous. After analyzing the situation and effecting the necessary repairs I had my household water service back on. My experiences 15 years apart were totally satisfactory. That plus their fair prices deserve 5 Stars

James N.

Called them around 9pm for a burst/frozen pipe issue. They picked up directly when I called. No answering service that would relay my message and then I'd wait for a call back while water poured out my pipes. They said I was outside their service area and were up front about cost to come out. But I was able to text photos and video of issue and they said they could fix it tonight and would be there in an hour. They were, and it is now fixed. Rates for being outside service area was a little high but by all means fare and they were upfront with costs so there were zero surprises. Husband and wife team that showed up and they couldn't have nicer. Paid with check and was immediately sent emailed receipt. Very professional. Hope I don't need their service again, but would use if I had to.

Cheryl W.

My husband and I are getting bids for a new furnace for our home. You would think that would be a good job for a Plumbing & Heating company and that they would want the business. WRONG. They never showed up for their appointment, my husband stayed home all day waiting for them, and not even a phone call. That is RUDE. Crossed them off the list right away.

Kristen B.

Terrible customer service, pretty sure the ""technician"" took parts from my furnace, been pissing through oil since I had them come ""service"" my furnace. Left the place a mess, said they were going to come back to finish fixing my furnace and never did. Will never use them nor recommend them again. Now my furnace is malfunctioning and I have to have someone who actually knows what they're doing come fix it. Don't use this company. Waste of time and money and they'll probably just make your problem worse.

Cara K.

They completely scammed me, lied to me, wouldn't call me back, and all AFTER I paid them. I had to file a dispute with AMEX to get my money back. AVOID.

Tracy D.

Horrible customer service! Called at 6am because we had no heat...said they would be out between 10 & 12...1:00 came and still no plumber! NO heat and it was 35 out!! No stars from me!! Had to pick one star just to post review.

Mike Y.

An owner and a crew that cares about their work, reputation and the customer. Had them out once for some maintenance and again later for an emergency job over a holiday - great work and attitude. Nothing better than craftsman who care greatly about their work.

Rebecca C.

We had a sewer pipe that break and was leaking. I called these guys and Zack called me back pretty quickly and said this was an emergency service. He called and rescheduled some jobs so he could send his crew here and take care of it. They were super quick when they came in, cleaned everything up for me, got rid of the old broken pipe. So incredibly nice and professional, I found my plumber for life!