Roy Dossey Plumbing

Sam M.

Our family has been clients of theirs for close to 30 yrs and usually our experience with them is good. Recently they put in some plumbing fixtures in the bathroom and it seemed to me that they were sticking out too far so I told the contractor but he told me it was fine so I dropped it. After the tilers came and tiled the back we noticed that the cover wouldn't fit now. I called the plumber again and they scheduled me for the following day. Took time off from work so I could be present and that morning they called to say they wouldn't be able to make it out for another 5 days! I wasn't happy with this but after speaking with Roy's daughter she said she would send her best guy out so I figured I had no choice but to wait. Scott arrived, fixed it and another fixture we were having difficulty with and to my surprise did not charge us for anything.

I would say if you are having problems with any of their work give them a chance to remedy it because they might surprise you in the end.

Shannon E.

Family owned and operated since 1963--that in itself speaks volumes.
Recommended by 2 of our neighbors who had major plumbing issues. We had 2 different plumbing issues, weeks apart. 1. We had a sewer line backup into our kitchen sink/laundry room sink--the day before a party at our home! Plumber, Fernando, came out the next day, on time,--snaked the drain, the clog cleared, party was great, and they were reasonably priced. He was professional, efficient and polite.
2. Noticed water oozing down our basement wall, which is part of our internal garage wall. Memorial day weekend. Called Roy Dossey plumbing, left a message, requesting a Wednesday appt. Phone call back on Tuesday, appointment for Wednesday. Plumber, Scott, showed up on time. Assessed the situation, with much critical thinking, (we thought it was the sewer line under the garage floor slab that we had a problem with 7 years ago). Scott determined it was the hot water pipe behind the wall/behind the hot water heater in the garage. Cut a hole in the drywall and sure enough, the pipe had sprung a pinhole leak that had been leaking down our basement wall. Fixed the leak, we requested a new hot water heater (ours was on ""borrowed"" time), had a hot water heater delivered and installed! All within 2.5 hours!

Have used numerous other plumbing companies to only be disappointed with their work/price and their work ethic of trying to sell products/services that we did not need--hence the plumbers are on commission.

Jill C.

Unless they can make a lot of money on your house, they obviously can't be bothered. My advice is to not be too detailed when leaving a message for them or they will NOT call back. Our hot water heater is under warranty, I guess too small of a job for them to even return the call as a courtesy. Yes, I understand completely as our home is only a few years old (a fact I stated in my detailed message) - so I'm guessing there is not really much they can ""create"" as problems, so they choose to ignore the service call rather then have the decency and the professionalism to return the call. And to advertise 24/7 too - really?!?!! Too many good honest companies out there to choose from and this is NOT a company that I would recommend. Thank you Ben Franklin for saving the day.

Evan F.

Came from a recommendation from my father-in-law as he has done business with them. The woman on the phone, whom I believe to be the owner, was very polite, professional, and didn't waste either of our time. I needed help with our current home and our soon-to-be on the market house and they came on time, if not a little early, to do both in the same day. I didn't need anything major, however there was a slew of plumbing issues that needed to be done. Scott and Paco took care of everything and were open and available to any questions I had while they worked. They took care of both homes in about 3 hours including the travel time between homes. The work looks and works like someone whom takes pride in their craft. They didn't look to sell anything that wasn't necessary and took on the list of things I needed addressed. Scott even asked if I would run to get some parts they needed at Home Depot because they cost less there than what would it would cost for him to get it for me. I definitely will use them again when the time comes and would recommend their services to anyone looking for a plumber. Thanks!

Doug M.

They just left. I thought I could have a big problem but they went through my system explaining everything they were doing as they went. Fixed the issue in 10 minutes. Made some suggestions explaining perfectly why at some time they would be a idea for convenience sake. These guys can come to my house anytime. BTW if it had been what I thought it was he said repairs start at $10k.

Rani G.

After calling a few places I ended up choosing Roy Dossey Plumbing.. There honest and very reasonable..

Hayden B.

This is a fantastic family owned company. We refer many customers to them each week. We utilize this company for the commercial plumbing work at our office; we utilize this company for plumbing work at our homes. Their prices are fair and their work is dependable and competent.

Jason L.

Terrible response. Called after hours and left a message. Just had simple scheduling questions and I received no call back what so ever. My message was very clear on my contact info. I have worked with several plumbing companies that respond 1st thing in the morning. I have not had any form of contact.

Irfan M.

I have used roy dossey multiple times for various plumbing issues around the house. They are very efficient and reasonably priced. During the last visit to replace the garbage disposal he was done so quickly that I had him fix another minor item on my todo list as we still had plenty of time left in our hour. Great service.

Tracy K.

I am so impressed with the level of service I have received from the team members at Roy Dossey Plumbing. I am remodeling a bathroom and needed some plumbing work done. After the first repair was completed, I was hooked. Not only do they provide quality service, they qualify of their work is impeccable. I also found their charges were very reasonable for the job they performed. I would highly recommend them for your plumbing needs.
Thank you Roy Dossey Plumbing for making this a great experience.