Roto-Rooter

Marlo S.

Only plumbing service in the area I could actually get to show up. Did a half-assed job and then tried to aggressively sell me way over-priced enzyme cleaner. Left a bad mess and smell behind them.

Linsey F.

I tried to fix my slow-draining bathroom sink & only made it worse, even got the stopper stuck in the process. Corey from Roto-Rooter came out the next working day and not only quickly fixed that problem, he also diagnosed and fixed another plumbing problem I've had for a while: intermittent freezing of my pipes when the weather gets super cold. It's so worth the cost to have someone with real experience quickly solve and work through a problem. Plus, it was clear Corey really cared about helping me. I consider what he did above and beyond the usual Roto-Rooter job, and I really appreciate the time he spent tracking down the source of the problem and fixing it. Highly recommended!

Ian C.

Roto Rooter Burlington really came through in a pinch for me. I have one rental property in Burlington. I was out of state for work when my tenants contacted me about a major sewer back up. Roto Rooter responded very quickly, kept me in the loop through calls, texts and pictures, all the way through a long and complicated diagnosis. They identified the problem (cracked pipe outside the house), fixed the overflow, and then put me in touch with an excellent excavator able to do the outside work. All in all a very fast and competent response. I give them high marks.

Mary Ann A.

Excellent same day service from beginning to end. Would recommend Roto Rooter to anyone. Same day service was immense help.

Tony D.

After two months I finally got them to show up and they charged me $200 for the dude to come out and wheez and sweat and complain about digging up my septic cover which I basically had to do for him because he couldn't handle it. Called a different septic service after he left and they not only showed up the same day but they also were able to diagnose the problem AND fix it for about the same price i paid the rooter man to painstakingly dig a half a hole. If at all possible find a different company these guys are unreliable, uninformed and simply not a trustworthy source.

Paul E.

I called at 8:30 AM and Corey was here by ten. He told me how much it would be if the sewer line was plugged and how much if he needed to go into the pipes to auger tree roots. It turned out to be tree roots. He was here for a couple hours and the cost was exactly what he told me it would be. He said if I wanted him to run a camera through the pipes he would do that for an extra $50. No problem with that. I was able to see my entire system on camera while he marked the path out on what turned out to be my driveway. To get into my system he had to hammer off the stopper at the end of the pipe because it had frozen on over the years. Before he left he got a used one from his truck and gave it to me for free. You can't beat that. Flat rate upfront, being able to see everything and have it explained, and a nice guy who was here to help me out. Thanks Corey and Roto Rooter. Five stars definitely.

Jesse R.

I bought an 1899 house in Burlington (second newest home I've ever lived in!!) and the kitchen sink drain was slow from day 1. I tried a few fixes on my own, but it never got better, and clogged completely after running the dishwasher one morning. I called Roto Rooter after coming home for lunch, and they were able to get me an appointment for when I got home from work in the evening. They called ahead, but were right on time anyway. The drain was unclogged in about half an hour, and the technician explained what he was doing along the way, as well as giving me maintenance tips. It was a bit tough paying $300.95 for such a quick job, but I'm pretty handy at construction and DIY, and it turns out this was a problem I could not have fixed on my own; the drain had been clogged when a previous owner or occupant did some painting, so it was a challenging clog to begin with, and based on where he hit the clog, likely an inaccessible location.

This was my first clogged drain, and hopefully my last- but if it happens again, I'd give these guys a call.

Karlotta I.

We had a problem with odor coming from various areas of our home. The technician was very proficient in finding out where the problem came from, giving me my options and prices. Very professional service. Thanks!

Harvey C.

Charged me over 400 dollars to fix a leaky toilet, started to leak again in a few months. When I told them I would not be willing to pay for any additional repairs the woman told me I was being rude.

Marc H.

My experience with RotoRooter began 1/20/2014, excellent customer service, technician John arrived as scheduled, and showed his professional skills trying diligently to unclog my sewer drain. To no avail it didn't happen, John said he would return the next day with a camera and we would know exactly what was happening, as promised he returned next day and explained in detail what the camera was going to do, and he explained that since we were still seeing water it meant a broken sewer pipe, NOW WHAT, I asked, John explained they arrange for everything, excavators etc. I came out of panic mode with John assuring me it will be fixed quickly and done right. Next day another part of the major project began, excavators John and Adam Driscoll arrived early AM and began doing their job, the temperature was bordering on -9's that morning, amazing how everyone involved focused on the task with expertise and not stopping till the job was completed in the afternoon with the temperature hovering around 0's. Everyone involved in the project performed at 100% professional mode with me the customer, with all the negative elements happening, waste water ! extremely cold temperatures, everything turned out great, I thank all involved and I can highly recommend RotoRooter's Craige Ohlstein and technician John and the Driscoll brothers Adam and John from Driscoll Brothers Excavating. Thanks guys for your help.
Marc..