Roto-Rooter

★★★☆☆ 3.0 / 5 (4)
Emergency Call


: 5335 Crooked Ln, Stephens City, VA 22655
: (540) 869-5309
: https://www.rotorooter.com/stephenscityva/

Company Overview

Roto-Rooter stands ready, fully equipped, and eager to serve you 24/7. Our team of plumbers is trustworthy, speedy, and friendly. Give us a call now!

Searching for a competent plumber? Roto-Rooter is the largest plumbing and drain cleaning service provider in North America, boasting over 600 locations across the US and Canada. For residential plumbing, commercial plumbing, drain issues, sewer cleaning, sewer repairs, and emergency plumbing services available 24/7, Roto-Rooter is your go-to choice. We pride ourselves on speed, professionalism, and a satisfaction guarantee. We handle jobs of all sizes, big or small. We manage everything from underground sewer line repairs and replacements to faucet installations and all plumbing tasks in between. Our services include fixing disposals, toilets, sinks, showers, water lines, water heaters, and sump pumps. Our plumbers are respectful, skilled, and ready to tackle any issue. They excel in various tasks, including water jetting, video camera line inspections, leak detection, and line locating. Roto-Rooter features green drain cleaning options that effectively manage your plumbing challenges and help the environment at the same time.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Boz B.
★☆☆☆☆

Main drain line was clogged meaning we couldn't use anything in the house that required a drain. Called Roto-Rooter and they guaranteed they could be there later that afternoon. Well that was a week ago and I am still waiting. They never showed up and never called to say they weren't coming. Luckily I decided to call another local plumber that was able to clear the line the next day. Maybe you will have better luck than I did but I will never ""try"" to use this sorry plumber again

Michael T.
★★★★★

Fantastic response time. Knowledgeable employees, fixed the problem that had perplexed me for 3 days in 15 minutes. Extremely reasonable rates. Will be using again.

Michael A.
★☆☆☆☆

Zero stars / Worst experience ever. I called on Sunday 10/19/14, here is the conversation: Lady: ""Hello?"" Me: ""Hi, is this Roto Rooter?"" Her: ""Yeah."" Me: ""Are you open for business?"" Her: ""No."" I hung up.

I called this morning (10/20/14). I spoke to a lady and requested service. She asked if someone would be home all day, I said yes I would but have an affair between 5:30 to 6:30 PM. She said ""Oh that's fine, someone will be there much earlier than that, how about lunch time?"" I told her this was fine and thanked her politely.

The whole day went by and not a single phone call or anyone from Roto Rooter arriving to my house.

I called around mid-day and a different lady answered, yelled to someone in the background to confirm my appointment and told me someone is coming; ""They'll be there, yes"".

The remainder of the day went by and still no phone calls or visit.

The attitudes, failure to keep an appointment and lack of communication is a huge fail.

They should hire some non-bitchy staff and keep their appointments; because it's not like plumbers are a rare thing. They want to make money, don't they?

On to a different plumbing service I go!

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