Roto-Rooter Plumbing & Water Cleanup

K W.

Interesting to see all the reviews indicating Roto Rooter Kenosha is doing plumbing repairs, because the woman who just answered the phone for me indicated they are not licensed in Wisconsin to do plumbing repairs except for 'clogged toilets'. We have a leak from the water line in to our second floor bathroom faucet and it has already caused extensive damage to the first floor ceiling and downstairs hallway wall because it's apparently been going on for a while. I called Roto Rooter, was asked a lot of questions, and then was suddenly told they can't help because they aren't licensed to. WHAT? First of all, their website says they are, secondly all the reviews below indicate they are. It's obvious they just didn't want my business or whoever is supposed to be on call for emergency services tonight just doesn't want to work. That's fine. I will NEVER give them my business in the future or ever recommend them. Call Drain Brothers instead - they will gladly stand by their promise to provide emergency plumbing service!

Barb D.

Very nice man Danny #2153 was sent to us. Explained what he was doing. Very efficient.

Mike K.

Live in Plainfield Illinois, found these guys with a quick google search during an emergency leak in my upstairs bathroom. They walked me through controlling the water and came promptly in the morning to fix the issue. Would definitely hire these guys again based off their reliability alone.

Justin P.

There was was nothing unpleasant about this visit... O and his professional knowledge and demeanor will keep me coming back time and time again. I enjoyed how they explained everything to me!! They cleaned everything when they were done .. His supervisor was also top notch!! I am in the military and will be recommending them to anyone in the service in my area !! i will always call them first. I am impressed and both of those two show that not all heroes wear capes. I hope their bosses read this and realize the value in these two employees!! HIGHLY RECOMMENDED!!

Chris G.

I was satisfied with the service. We called for a routine cleaning. They were scheduled to come between 8-12. They showed up at 3pm, however the guy was professional, and talked to me about my options. After some thought, I just went with the cleaning. He said it would take 1 to 2 hours, it took about an other for the cleaning and 30 minutes for the clean up.

Jade A.

Jonathan was great! He thoroughly explained his process for rodding out my basement that was filled with water. He also made me aware of the promotion and coupons that were available. I felt comfortable explaining my concerns without feeling like I am going to be ripped off. It was a very difficult job because but he was patient enough to complete it. He also took the time to clean up after himself. Most people would have left the place a mess! He seemed to care about my home

J C.

Jonathan Winn was prompt and cleared our sewer on a busy Saturday. He was professional, informative and efficient. We are located in Chicago 60643.

Myra M.

We've had a vomit-inducing sewage smell coming out of the sump pump pit for two weeks. This obviously should not be happening since it's only supposed to be ground water in the sump pump. But after having 3 plumbers out there was still no conclusion as to what we should do. Each plumber said something different and quoted us much different prices. Roto-Rooter was highly recommended on Home Advisor so we gave them a call. Cy was at our place in under two hours. He was very professional! The only guy to put covers on his boots and to ask if there was a back door so he didn't disturb our family. So very thoughtful. He gave us a couple options on what to do and gave us the lowest ie. fairest quotes of all. He was done in an hour, honored our coupon and was on his way. I'll definitely be calling these guys back!

Antonio B.

I had roto-rotter come out and they fixed the problem but three weeks later the issue came back. I called them again and they came out and fixed the problem and ran a camera to see what actually was going on. They made up some stuff about my pipes being slightly off and this was causing the problem. To fix the problem it would cost me $4000 but that would not repair the drive way they had to tear up. I called a different plumber and they found the real issue which was tree roots that where in the drain pipe but where to far back to be routed out from my main service cap and need to have a new service cap installed. If I would have paid Roto-Rooter $4000 my problem would still be there. They where trying to make a quick buck.

Hope H.

Kyle was polite and professional, cost was less than estimate. Took 3 different trips to complete the full job, got toilet working, another guy to camera the line and third to do sanitation.