Roto-Rooter Plumbing & Water Cleanup

Kevin W.

Needed plumb trap removed and replaced after 67 years of service. The guys came out and did a great job. Also, had them snake the drain pipe, in which they recommended. They were professional and got the job done in a short amount of time. They gave me $50.00 off and 20% discount for snaking the drain pipe.

Keith J.

I've had on and off again issues with tree roots growing into my sewer line so every couple of years I have Roto Rooter come out to clean out the pipes. They do same day service if needed. I got a 4 hour window and within the first hour I was called to say the plumber was on the way. The plumber gives you the cost up front and then gets right to work. Took about an hour this time to clean out the pipe along with an explanation. Friendly service by the person on the phone and the plumber. I'm sure I'll be calling again in a year or two.

Janet F.

Had a leaking kitchen sink faucet. Roto came out 3 days later... the plumber took one look at it and said ""your faucet is shot, you need a new one"" quoted us $380 to install a new faucet (not including the price of the actual faucet). My husband, who is not handy at all, YouTube how to install a kitchen sick faucet! He installed it in 45 mins! What was upsetting to me is that we gave the ""shot"" faucet to a friend and it was repairable (a loose bolt in the actual faucet). This faucet was only 2 years old and is designed in a way that you could repair from the inside. Instead of roto doing their job ethically and investigating further they just quoted us an insane amount for something that didn't even need to be done. The plumber, interestingly, said himself ""this is a fairly new faucet..."" very disappointed!!

Mark C.

The guy did good work, he gave us a number of options and was upfront about the cost of everything.

Kirby O.

They were professional and did a good job. My surprise came when I received the bill. They unclogged my kitchen sink, spent an hour and 10 minutes doing the job, and charged me $479.

Shane M.

I called Roto-Rooter on a saturday morning to help clean out a drain causing an overflow issue in our laundry room. They took my information and informed me they would have someone call and be out within 4 hours. That was amazing, since it was a Saturday I didn't expect same day service. Also, when I asked if it would cost extra for a weekend, they stated prices were the same regardless of day, and there was a zero fee for the trip out for inspection.

Within 20 minutes, the appraiser called. He would arrive in 10 minutes. And he did. He inspected and advised the plumber would be there within an hour. He was wrong, it was actually within 15 minutes. So, from original call to plumber arriving, it took a total of 35 minutes. On a Saturday.

The plumber quoted me the price, and when I asked about coupons, he mentioned a $40 coupon, but that I could check for others. I found a $50 discount, which he applied. Overall, it took him about 30 minutes to clean the pipe and resolve my issue. He was very helpful and informational throughout.

I was impressed. And will call them again if I need service. Well done.

Dee E.

Steve came out to fix my drain within 30 minutes of me calling Roto Rooter. He was very nice as he patiently worked through our very clogged drain. I would have given 5 stars for great service, but I took one off for the $319 price tag. I would highly recommend this company when you are in the middle of cooking and your drain suddenly clogs up on you.

Erick N.

I set up an appointment for a range of 8am -12pm. I received a call 10 am saying I'm next and a technician should be there shortly. John called me at noon to say he is sending a guy at should be there within the half hour. I called at 1255pm stating that I need to leave for work at 130pm and I'm not happy with the service. The technician arrived and Brian #936 was fabulous. He knew I was in a time crunch and he immediately went to work. The problem was resolved quickly but the waiting and the lack of customer service was horrible. Brian #936 was wonderful!!! I repeat awesome but John lack of caring of me taking a half day from work, all he could say to me was ""I understand your frustration"", Never did he say ""How can I help you"" It was just I can reschedule. How about, ""What can I do for you Erick, how about I take 20,30, 50, 100$ of your bill! Something? NOTHING, Other than "" I'm sorry, should i reschedule?"" If it wouldn't of been for Brian I would of not used your service. He was great, warm, super friendly to me and my wife, and gave us useful information for the future. He was great and your customer service people were terrible. So I paid my bill in full (350.00) and would never use your service again, only if Brian was the technician.

Michael C.

Had Rotorooter clear kitchen drain. Quick response, arrived in half hour on a Saturday. Josh #4348 did a great job and cleaned up after the work. He made sure the stoppage was gone and that the lines weren't leaking after the repair. Sink runs clean. Service is a little expensive but worth it on difficult clogs deep in the drain.

B J.

More expensive than a different plumber I've used before, but went with them because this was after their business hours. Came quickly, worked quickly, was professional and friendly and conscientious of not tracking grime everywhere.