Roto-Rooter Plumbing & Water Cleanup

Mark H.

Had a dripping tub faucet and asked Roto Rooter to come out. They said I needed all new everything and it would be $1,175. I told them to leave. Then I called Lister plumbing in Galveston. They had the part and a new knob, which it needed. They fixed it for $171. Won't be calling the RotoRooter salesmen again.

Judy B.

Came out same day I called! Very knowldgable( Chuck) and fast and
Will call again very reasonable !!

Antonio F.

Starting off with a no show. Company claims to do same day, next day and emergency repairs. I called Sunday afternoon and was told I would get a call back on Monday. Never even heard from them. Finally called on Tuesday and when I asked why I didn't at least get a call telling me they would not be able to come, I was told they were too busy. Apparently they have enough business, would not call them again.

Bach W.

Christian came out first quickly. He tried to locate the clean out connection outside the house but could not. He called Damien so Damien can use his camera to locate the clog and also hopefully the clean out connection. Both men are extremely knowledgeable about their trade. very pleasant to deal with. I have used Rotor Rooter several times and will come back.

Eric J.

The employee that came to my residence was completely unprofessional and aggressive. He stood outside my residence yelling and harassing me, he also used a shovel as an assaultive device..I was afraid for my safety. He behaved like a thug.

Ashley M.

Our plumber (Adam) diagnosed our problem was a hard clog that couldn't be broken down. He had to dig up the pipe in order to fix the issue. His excavation guys didn't show up but rather than postpone the work Adam took it upon himself to do all the work himself digging included. It was a hot day but never once did he complain. Adam worked hard the entire time and even though he was by himself he still managed to finish everything at the time he said he would and didn't take any shortcuts in any of his work. That was one of the most honest days work I've ever witnessed. If my opinion as a satisfied customer means anything, Adam deserves a raise or a promotion and because of him I'll gladly use this company again and recommend them to others!

Miguel T.

If I could I would give this place zero stars. I called this place to fix a clogged toilet that I have tryed to auger and plung with no success. So in my mind leave it to the pros to fix. So they arrive and come to my house for no more than 10 min most of the time was bringing the auger to the bathroom. First attempt the snake would only go so far and they pulled it out and where done. Said we need a new toilet and that would cost $600. So I declined I can go buy one myself for less than half that quote. But the funny part is they want to be paid for doing nothing .the issue was not even fixed no second attempt. I would happily pay a fee for them coming out but to pay the full amount for saying they tryed to fix it come on fix the issue and I pay you or at least try for an hour. Regret ever calling these folks.

Carole S.

Used Roto-Rooter to replace a kitchen faucet. First, the phone is answered immediately and a time set to take care of any problem. Chris was on time both times (estimate and actual job), efficient, and kept work within the estimate. Would recommend without hesitation.

Arletta S.

I had to have another plumber come out to help me after my first service call..(Marty). He was absolutely wonderful!! He took his time and listened to my concerns and the problem I was having with my toilet. He cleaned up after himself and most importantly had me to comeback and listen for the drip in the tank!!

Wonderful attitude, professional, and cleaned up before he left. He did not track any mud, dirt in my home and did not walk pass the rug on the front door after he wrote up a ticket, because he left his cover ups in the truck

Thank you Marty 1927 if I ever needed service from this company again I will ask for him!!

Christian G.

Had a backup in the house on a Sunday over Labor Day weekend! We called and Chris came out very quickly and got it flushed so we could enjoy the rest of our weekend. We had additional work done this week to fix the problem and the team was polite and did a great job.